Managing Conflict and Resilience Introduction Course
English
30-Day Money Back Guarantee
Full Lifetime Access
Self-Paced
Finish in
40 mins!
Finish in
40 mins!
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Demonstrate what body language to avoid during conversations
Demonstrate the techniques to use to deal with challenging conversations
Create a rapport when dealing with customers
Avoid Conflict
Skills covered in this course
Description
This e-Learning module on Managing Conflict & Resilience is aimed at Housing staff working in property maintenance. The training covers the impact conflict has on a business and how to control and improve skills to increase individual resilience.
Author
Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.
Managing Conflict and Resilience Introduction Course
Managing Conflict and Resilience Introduction
This e-Learning module on Managing Conflict & Resilience is aimed at Housing staff working in property maintenance. The training covers the impact conflict has on a business and how to control and improve skills to increase individual resilience.