Online Courses Professional Development Business Skills Managing Conflict and Resilience Introduction Course

Managing Conflict and Resilience Introduction Course

Created by: Open eLMS
5.0 505 views Prime
English
30-Day Money Back Guarantee
Full Lifetime Access
Self-Paced
Finish in
40 mins!
Made for for
Employees
only
Certificate
of Completion
Mobile -
Friendly
Access

What you'll learn

Demonstrate what body language to avoid during conversations
Demonstrate the techniques to use to deal with challenging conversations
Create a rapport when dealing with customers
Avoid Conflict

Description

This e-Learning module on Managing Conflict & Resilience is aimed at Housing staff working in property maintenance.  The training covers the impact conflict has on a business and how to control and improve skills to increase individual resilience.

Author

Open eLMS

392 Courses

Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.

Managing Conflict and Resilience Introduction Course

Managing Conflict and Resilience Introduction
Managing Conflict and Resilience Introduction
This e-Learning module on Managing Conflict & Resilience is aimed at Housing staff working in property maintenance.  The training covers the impact conflict has on a business and how to control and improve skills to increase individual resilience.

Courses Handpicked for you