Online Courses Professional Development Leadership & Management Mastering Workplace Communication for Managers: Communicating Across Teams

Mastering Workplace Communication for Managers: Communicating Across Teams

Created by: Enspark Top Author

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Last Updated 02/2026

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Self-Paced
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20 mins!

Made for for
Supervisors

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What you'll learn

Identify common causes of cross-team miscommunication related to context, assumptions, and language.

Apply proactive communication strategies to prevent misunderstandings before they escalate.

Demonstrate curiosity, calm, and accountability when responding to miscommunication across teams.

Evaluate and adjust language choices to promote collaboration, trust, and alignment in team interactions.

Skills covered in this course

Accountability In Communication Collaborative Language Communication Clarity Communication Strategies For Managers conflict prevention Cross-functional Communication Effective Team Communication Leading Through Communication Preventing Miscommunication Professional Tone Team Alignment workplace collaboration Workplace Relationships Cross-functional Communication Cross Functional

Overview

Included Modules

FAQs

Description

Cross-team communication (also known as cross-functional communication) plays a critical role in alignment, trust, and performance. This course explores how leaders can prevent miscommunication, address breakdowns with clarity and respect, and guide conversations back toward shared understanding. Participants will examine how language choices, assumptions, and context influence team dynamics. The course emphasizes proactive communication, accountability, and collaborative responses that support alignment and strong working relationships across teams.

Communicating Across Teams
Clear and Direct Communication
Preparing Messages for Team Success
Bridging Communication Gaps Across Departments
Connecting Across Teams
What Creates Communication Gaps
Small Language Shifts That Help
Realigning Miscommunication with Respect and Clarity
Responding Before Assumptions Take Over
Proactive Approaches to Cross-Team Communication
Reflecting on Manager Communication
Choosing Effective Responses Across Teams
The Language of Collaboration
Collaborative Language in Action
Reframing Your Own Language
Communication Check for Cross-Team Success
Welcome to the Quiz!
Summary and Action Plan

Author

Enspark

119 Courses

Enspark was founded with the vision of creating e-learning solutions that break the typical e-learning mold. Since 2009 Enspark Interactive has been developing learning and training solutions that are used worldwide. Our content comes from real corporate trainers and subject matter experts who specialize in assisting business and individuals create awareness and behaviors to achieve desired results. We know from experience that e-learning is a powerful way to provide relevant information to individuals in every organization. Our goal is to transform the e-learning industry to be more engaging, interactive, and affordable so even the smallest companies can train their employees using state of the art technology. At Enspark we are always looking for was to utilize the most current technologies to truly deliver intelligent and effective training solutions.

Frequently Asked Questions

This course is designed for supervisors who need to complete Mastering Workplace Communication for Managers: Communicating Across Teams training

Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.

The course takes approximately 20 minutes to complete and can be paused and resumed at any time.

Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.

Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.

Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).

Yes. The course is fully self-paced and available 24/7.

Yes. This course includes a knowledge check to reinforce learning and verify completion.

Learners have lifetime access from the date of purchase.

Yes. A preview is available so you can review the course format and content before purchasing.

Yes. Content is reviewed and updated as regulations and best practices change.

No. This course is not included with the Prime Subscription and must be purchased separately.

Yes. Refund requests can be submitted within 30 days of purchase.

Helping businesses stay compliant since 2007

Price per license

$14.95

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