Description
Do you want to know the main principles of crisis communication? Are you looking to devise your own media crisis communication method?
If so, this course is perfect for you. You will learn exactly how to manage crisis communication effectively, keeping everyone informed and preventing the spread of confidential information and false information.
Uncertainty is commonplace within all industries, especially in this ever-changing world. No matter what type of business you manage, you need to be immune to all forms of crisis. As well as a divisive strategy that will resolve the crisis in due course, you also need to have a good crisis communication plan.
You will learn some basic principles of general communication too, arming you with the ability to receive criticism positively and deliver messages that are clear, informative and useful to all who are listening.
Whilst crisis communication is the main topic of the course, you will also learn some general crisis concepts. The introductory lectures will advise you on what a crisis looks like, the different types you may encounter, and how you can plan to resolve them quickly and efficiently. Such plans also require a bespoke skillset, so this course will run you through the traits that every leader should have when it comes to crisis management.
This course’s content is tailored for business leaders, but it can be used by anyone looking to improve their leadership skills in general. Being a good leader means embracing uncertainty, whilst also having an effective plan to tackle uncertainty in all its forms. Whether you’re looking to create a crisis communication strategy, understand why crisis communication is important, or are hoping to boost your communication skills as a leader, this course has something for everyone. Enrol now to find out more!
Who Is This Course For?
- Leaders of companies within the media sector looking to tackle uncertainty.
- Leaders of organisations that may be affected by adverse circumstances.
- Professionals looking to improve their message delivery and criticism reception skills.
- Individuals wanting to develop a plan for communicating during a crisis.
What you'll learn
Understand the principles of crisis communication and their application.
Recognise aspects of media communication and how they relate to crisis events.
Manage crisis communication effectively and professionally.
Use the correct delivery for strong, crisis-related messages.
Deal with criticism in a professional manner.
Know when to spot the end of a crisis.
Develop a crisis communication plan in the media sector.
System Requirements
Microsoft Internet Explorer or higher +is preferred, Microsoft Edge, Google Chrome latest, iPad iOS latest Tablet only, Mac OS . or . PC only Apple Safari or , Android Google Chrome latest. Course playback is not recommended for mobile phones. For optimal playback, it is also recommended that learners close all other browser windows when viewing a course.
The Expert Academy
The Expert Academy delivers Professional Development and Leadership training that equips employees with real-world workplace skills. Their catalog includes courses on communication skills, productivity, business strategy, and workplace culture. Designed to inspire and engage, the training helps learners achieve personal growth and career advancement. The Expert Academy emphasizes practical knowledge that can be applied immediately in professional settings. Organizations leverage these courses to build stronger, more effective teams.
If so, this course is perfect for you. You will learn exactly how to manage crisis communication effectively, keeping everyone informed and preventing the spread of confidential information and false information.
Uncertainty is commonplace within all industries, especially in this ever-changing world. No matter what type of business you manage, you need to be immune to all forms of crisis. As well as a divisive strategy that will resolve the crisis in due course, you also need to have a good crisis communication plan.
You will learn some basic principles of general communication too, arming you with the ability to receive criticism positively and deliver messages that are clear, informative and useful to all who are listening.
Whilst crisis communication is the main topic of the course, you will also learn some general crisis concepts. The introductory lectures will advise you on what a crisis looks like, the different types you may encounter, and how you can plan to resolve them quickly and efficiently. Such plans also require a bespoke skillset, so this course will run you through the traits that every leader should have when it comes to crisis management.
This course’s content is tailored for business leaders, but it can be used by anyone looking to improve their leadership skills in general. Being a good leader means embracing uncertainty, whilst also having an effective plan to tackle uncertainty in all its forms. Whether you’re looking to create a crisis communication strategy, understand why crisis communication is important, or are hoping to boost your communication skills as a leader, this course has something for everyone. Enrol now to find out more!
Who Is This Course For?
- Leaders of companies within the media sector looking to tackle uncertainty.
- Leaders of organisations that may be affected by adverse circumstances.
- Professionals looking to improve their message delivery and criticism reception skills.
- Individuals wanting to develop a plan for communicating during a crisis.