Managing Customer Complaints Course
English
30-Day Money Back Guarantee
Full Lifetime Access
Self-Paced
Finish in
40 mins!
Finish in
40 mins!
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
This course provides an overview of why customers complain and the necessary that can be taken to address and resolve their concerns.
What is a Complaint?
Learn the value of Purchase Criteria.
Skills covered in this course
Description
This course provides an overview of why customers complain and the necessary that can be taken to address and resolve their concerns. At the end of this training module, you will have the opportunity to take a short question test that has been designed to ensure that you understand the necessary steps that should be taken to ensure a positive outcome when managing customer complaints.
Author
Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.
Managing Customer Complaints Course
This course provides an overview of why customers complain and the necessary that can be taken to address and resolve their concerns.
Objective:
This course provides an overview of why customers complain and the necessary that can be taken to address and resolve their concerns.