Situational Conflict

Description

Conflict is one of the most difficult situations any leader has to manage, and handling it poorly comes at a real cost to the whole organization.

What this course covers:

• Why conflict creates uneasiness and strains working relationships
• The hidden costs of ill-managed conflict, from lost time to higher attrition
• How unresolved conflict lowers morale, productivity and decision-making
• Practical ways for leaders to deal with situational conflict

Build the awareness and skills to face conflict calmly and keep your team productive.

Table of Contents

At the end of this course, you will be able to:
1. Identify the five stages of organizational conflict
2. Name the five styles of conflict management
3. Interpret when to use the different styles of conflict management

System Requirements

See System Requirements in the Coggno Knowledge Base

Author

Talentquest

105 Courses

At TalentQuest, we sit at the intersection of Talent Management and Talent Development. We help organizations more intelligently solve their talent challenges through the combination of Talent Management Software, Behavioral Science, and Immersive Learning.

Recognizing no two individuals are alike, our solutions leverage the unique traits, tendencies, and learning styles to help organizations maximize the potential of each employee. A true innovator in the industry, TalentQuest’s cloud based solutions are used by leading organizations worldwide.