Soft Skills 04: Handling Difficult Conversations S7
English
30-Day Money Back Guarantee
Full Lifetime Access
Self-Paced
Finish in
2 mins!
Finish in
2 mins!
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Transform tough conversations at work into productive, clear dialogues by learning to address issues promptly, communicate respectfully using "I" statements, and structure your points with the powerful SBI method. In less than 2 minutes, you will learn simple techniques to create openness, actively listen, and confidently handle difficult discussions.
Skills covered in this course
Description
Transform tough conversations at work into productive, clear dialogues by learning to address issues promptly, communicate respectfully using "I" statements, and structure your points with the powerful SBI method. In less than 2 minutes, you will learn simple techniques to create openness, actively listen, and confidently handle difficult discussions.
Author
Compliance you trust
At Traliant, compliance is more than a requirement; it’s the foundation for better workplaces. Our in-house legal team is at the heart of every solution, ensuring content is continuously updated and fully aligned with the latest regulations.
What does that mean for you? Your organization can be confident your compliance program is always accurate and effective.
Training and solutions you love
Traliant combines cinematic, engaging training with innovative compliance solutions that can be tailored to the needs of your workplace. From micro–reels and phishing simulations to a platform with analytics and administration services, our solutions are designed to make compliance simple, effective, and engaging.
The result? With responsive support and award-winning service, we can help you make compliance easier while building a culture where employees feel respected, included, and empowered.
Soft Skills 04: Handling Difficult Conversations S7
Soft Skills 04: Handling Difficult Conversations S7
Transform tough conversations at work into productive, clear dialogues by learning to address issues promptly, communicate respectfully using "I" statements, and structure your points with the powerful SBI method. In less than 2 minutes, you will learn simple techniques to create openness, actively listen, and confidently handle difficult discussions.
