Duration 30 minutes

Audience Employees

Overview
Included Modules

Description

This course is about learning how to give really good service and make customers happy. You'll learn how to do even better than what customers expect and make friends with them that last a long time.

What you'll learn

The Power of Positive Language in Customer Service

Active Listening: A Key Skill for Service Agents

Empathy: Connecting with Customers

Maintaining Composure Under Pressure

The Role of Patience in Customer Service

Personalizing Customer Interactions

Languages

English

Skills you'll gain

Customer positive service agents feedback communication elearning

Details to know

Certificate

Bookmark

Price per license

£15.00

No. of licenses

Total

£15.00

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Cultivating a Positive Customer Service Attitude Course

Overview

Included Modules

Description

What you'll learn

Languages

Skills you'll gain

Details to know