Mastering Telephone Customer Service Course

Prime 5.0
$20.25

Created by   Open eLMS

Category   Professional Development   >   Business Skills

Duration 30 minutes
Audience Employees

Description

This course will equip you with the skills to provide excellent service over the phone, ensuring customer satisfaction and loyalty.

What you'll learn

Active Listening Skills

Handling Difficult Customers

Managing Call Flow

Dealing with Complaints

Closing Calls Positively

Using CRM Systems

Languages

English

Details to know

Certificate
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Mastering Telephone Customer Service Course

Mastering Telephone Customer Service
Mastering Telephone Customer Service
This course will equip you with the skills to provide excellent service over the phone, ensuring customer satisfaction and loyalty.

Open eLMS

Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.
Price per license
$20.25
No. of licenses
Total
$20.25
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