Customer Service Language Mastery Course
                      
                      English
                    
                    
                      
                      30-Day Money Back Guarantee
                    
                    
                      
                      Full Lifetime Access
                    
                
                
                
                    Self-Paced 
Finish in
30 mins!
                Finish in
30 mins!
                                  
                  
                    Made for for 
Employees
only
              Employees
only
                
                Certificate 
of Completion
              of Completion
                
                Mobile - 
Friendly
Access
            Friendly
Access
What you'll learn
                    
                    De-escalation Techniques
                  
                  
                    
                    Handling Complaints with Grace
                  
                  
                    
                    The Power of 'Yes, And...' Strategy
                  
                  
                    
                    Apologizing Sincerely and Effectively
                  
                  
                    
                    Cultural Sensitivity in Customer Service
                  
                  
                    
                    The Role of Tone and Voice
                  
              Skills covered in this course
Description
This course will equip you with phrases and strategies to enhance communication and customer satisfaction.
Author
Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.
Customer Service Language Mastery Course
            
                Customer Service Language Mastery
                
                  
            This course will equip you with phrases and strategies to enhance communication and customer satisfaction.