Customer Service Language Mastery Course

Prime 5.0
$20.25

Created by   Open eLMS

Category   Professional Development   >   Business Skills

Duration 30 minutes
Audience Employees

Description

This course will equip you with phrases and strategies to enhance communication and customer satisfaction.

What you'll learn

De-escalation Techniques

Handling Complaints with Grace

The Power of 'Yes, And...' Strategy

Apologizing Sincerely and Effectively

Cultural Sensitivity in Customer Service

The Role of Tone and Voice

Languages

English

Details to know

Certificate
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Customer Service Language Mastery Course

Customer Service Language Mastery
Customer Service Language Mastery
This course will equip you with phrases and strategies to enhance communication and customer satisfaction.

Open eLMS

Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.
Price per license
$20.25
No. of licenses
Total
$20.25
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