Online Courses Professional Development Business Skills Customer Service Language Mastery Course

Customer Service Language Mastery Course

Created by: Open eLMS
5.0 564 views Prime
English
30-Day Money Back Guarantee
Full Lifetime Access
Self-Paced
Finish in
30 mins!
Made for for
Employees
only
Certificate
of Completion
Mobile -
Friendly
Access

What you'll learn

De-escalation Techniques
Handling Complaints with Grace
The Power of 'Yes, And...' Strategy
Apologizing Sincerely and Effectively
Cultural Sensitivity in Customer Service
The Role of Tone and Voice

Skills covered in this course

Description

This course will equip you with phrases and strategies to enhance communication and customer satisfaction.

Author

Open eLMS

392 Courses

Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.

Customer Service Language Mastery Course

Customer Service Language Mastery
Customer Service Language Mastery
This course will equip you with phrases and strategies to enhance communication and customer satisfaction.

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