Duration 30 minutes

Audience Employees

Overview
Included Modules

Description

This course focuses on surpassing customer expectations and creating an experience that encourages loyalty and positive word-of-mouth.

What you'll learn

Active Listening Skills

Handling Complaints Gracefully

Personalizing Customer Interactions

Leveraging Customer Feedback

Empowering Employees

Creating a Customer-Centric Culture

Languages

English

Skills you'll gain

Customer Complaints feedback communication elearning

Details to know

Certificate

Bookmark

Price per license

£15.00

No. of licenses

Total

£15.00

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Delivering Exceptional Customer Service Going Above and Beyond Course

Overview

Included Modules

Description

What you'll learn

Languages

Skills you'll gain

Details to know