Preventing Workplace Violence in Healthcare Settings

Healthcare and social service workers face a greater risk of workplace violence than employees in virtually any other industry. From verbal threats and intimidation to physical assaults, violent incidents in healthcare settings pose a serious threat to the safety and well-being of staff, patients, and visitors — and the consequences can range from physical injury to lasting psychological harm. OSHA recognizes workplace violence as a significant occupational hazard and provides guidelines specifically designed to help healthcare organizations prevent and respond to violent incidents. This course gives healthcare workers the foundational knowledge they need to recognize, prevent, and appropriately respond to workplace violence in their environment.
 
 Learners will explore the definition of workplace violence and the four distinct types recognized by OSHA, gaining a clear framework for understanding the range of behaviors that constitute a threat. The course covers the key risk factors present in healthcare settings that contribute to elevated violence rates, as well as the warning signs that may indicate a situation is escalating. A dedicated section on prevention and de-escalation equips employees with practical, evidence-based techniques for diffusing tense situations before they turn violent and responding effectively when an incident occurs.
 
 Upon completion, healthcare workers will be better prepared to protect themselves and their colleagues and contribute to a safer, more secure work environment.

Our Story: From Service Members to Service Providers

Evolve eLearning Solutions started in 2003 with a simple observation: compliance training didn’t have to be painful. Founded by veterans of the United States Marine Corps and Navy, we brought a service-first mentality to an industry that often felt like an afterthought.

In the military, training isn’t optional—it’s how you stay mission-ready. We saw organizations struggling with the same challenge: keeping teams trained, compliant, and confident without derailing daily operations. The solutions available were either overpriced, overcomplicated, or both.

So, we built something different. Training that respects people’s time. Support that actually solves problems. Pricing that makes sense for real budgets. No enterprise sales pitches, no feature bloat—just effective compliance training delivered by people who understand what it means to serve.

Two decades later, that approach hasn’t changed. We’ve grown from a handful of courses to a comprehensive library covering OSHA, HIPAA, HR/EEO, and more. But we’re still the same team that picks up the phone, remembers your name, and treats your compliance challenges like they matter—because they do.