Description
This video-based course, made specifically for retail managers and supervisors, covers recruiting, interviewing and hiring retail employees. Set in a variety of retail environments, this course will take your managers through the entire hiring process start to finish. This program is one of only a few retail specific courses on the market.
The course covers:
- Recruiting
- Evaluating the application
- Creating an environment condusive to interviewing
- The legal challenges of interviewing
- How to discuss benefits
- Questions to avoid
- Following equal employment opportunity laws
- Starting the interview
- Open-ended questions
- 2-step probe
- Echo statements
- Hypothetical questions
- Closing the interview
- Reference checks
- Evaluating the applicant
- Making the job offer
This course includes a video and an employee quiz.
TrainingABC
For 22 years, TrainingABC has provided high quality employee training content to companies, schools and government organizations around the world. Currently, over 2000 organizations use Trainingabc courses in their training.
Our courses focus on topics like HR compliance, customer service and leadership take complex topics and make them simple by using video. With sleek, modern, high-definition video, the courses break the language of the topic down into layman's terms making it much easier for employees to understand and retain information.
