Emotional Intelligence in the Workplace
English
30-Day Money Back Guarantee
Full Lifetime Access
Self-Paced
Finish in
30 mins!
Finish in
30 mins!
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
Skills covered in this course
Description
The ability to recognize, manage and utilize personal emotions and the ability to understand emotions in other people has proven to be one of the greatest indicators of personal and professional success. People with this "emotional intelligence" can control their reactions to emotions and can navigate personal and social interactions with great skill.
This new course will teach the basics of emotional intelligence and provide specific ways to apply emotional intelligence in professional and personal situations that are faced every day.
Learning Objectives:
- Become aware of personal emotions and their effect on careers
- Manage emotions and channel them into positive decisions
- Making decisions that match personal values
- Become empathetic in personal and social relations
- Active listen and recognize non-verbal cues
- Benefit from criticism and deliver positive and construction feedback
- Apologize and forgive
- Help other people succeed
Author
For 22 years, TrainingABC has provided high quality employee training content to companies, schools and government organizations around the world. Currently, over 2000 organizations use Trainingabc courses in their training.
Our courses focus on topics like HR compliance, customer service and leadership take complex topics and make them simple by using video. With sleek, modern, high-definition video, the courses break the language of the topic down into layman's terms making it much easier for employees to understand and retain information.
Emotional Intelligence in the Workplace
Emotional Intelligence in the Workplace
