Description
In this course, you'll learn how to handle difficult conversations in a care setting by listening, understanding, and working together to find solutions and support.
What you'll learn
Step Two: Start the Conversation
Step Three: Listen Intently
Step Four: Offer Your Support
Practicing Positive Communication
Open eLMS
Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.