Handling a Difficult Conversation in a Care Setting Course
English
30-Day Money Back Guarantee
Full Lifetime Access
Self-Paced
Finish in
25 mins!
Finish in
25 mins!
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Step One: Prepare
Step Two: Start the Conversation
Step Three: Listen Intently
Step Four: Offer Your Support
Handling Reactions
Practicing Positive Communication
Description
In this course, you'll learn how to handle difficult conversations in a care setting by listening, understanding, and working together to find solutions and support.
Author
Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.
Handling a Difficult Conversation in a Care Setting Course
Handling a Difficult Conversation in a Care Setting
In this course, you'll learn how to handle difficult conversations in a care setting by listening, understanding, and working together to find solutions and support.