Handling a Difficult Conversation in a Care Setting Course
Last Updated 03/2025
English
Export to your LMS
Full Lifetime Access
Self-Paced
Finish in
25 mins!
Finish in
25 mins!
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Step One: Prepare
Step Two: Start the Conversation
Step Three: Listen Intently
Step Four: Offer Your Support
Handling Reactions
Practicing Positive Communication
Description
In this course, you'll learn how to handle difficult conversations in a care setting by listening, understanding, and working together to find solutions and support.
Author
Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.
Handling a Difficult Conversation in a Care Setting Course
Handling a Difficult Conversation in a Care Setting
In this course, you'll learn how to handle difficult conversations in a care setting by listening, understanding, and working together to find solutions and support.
Frequently Asked Questions
This course is designed for employees who need to complete Handling a Difficult Conversation in a Care Setting Course training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 25 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
