Description
This 10 minute video explains the basics of selling including the concepts of uncovering customer needs, handling objections, features, benefits and closing the sale. There is a workbook for this video.
Table of Contents
What is selling?
Sales process flow
Understanding customer's needs
Features and benefits
Closing the sale
What you'll learn
Understanding customer's needs
System Requirements
High speed Internet and computer speakers.
Mobile Ready: Yes
Supported Browsers: Safari; Chrome; Microsoft Edge; Firefox; Microsoft Edge; Internet Explorer 11
LearningPlanet Limited
LearningPlanet helps build the confidence and skills of your staff members as it provides on-going training refresher skills and knowledge available anytime, anywhere.
In today’s busy environment people want knowledge when they need it rather than waiting for a set training course date.
Staff members often need to know how to do something straight away. They have an angry customer, conflict situation or need a refresher on a key skill instantly. LearningPlanet® allows them to do that.
Our courses are designed to be short sharp and to the point removing all the usual waffle and padding other courses offer. You will receive a workbook to personalise the learning to your individual business environment and have a record of learning that you can refer back to. Upon completion of each course you will also receive a LearningPLanet certificate of completion.