Five Star Selling Course
Last Updated 06/2024
English
Export to your LMS
Full Lifetime Access
Self-Paced
Finish in
30 mins!
Finish in
30 mins!
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
Skills covered in this course
Description
This course will take your sales associates through the the basics of selling in retail. Set in a variety of retail environments the course shows examples of good and bad sales techniques and gives your employees a simple step-by-step guide to becoming great at retail sales.
This course has five sections that represent each of the five stars.
STAR ONE: Greet the Customer
- Acknowledge every customer immediately
- Establish eye contact
- Approach your customer with a verbal greeting
STAR TWO: Determine His or Her Needs
- Use open ended questions
- Keep control of the sale
- Lead the customer
- Show choices
STAR THREE: Present Merchandise
- Use the process of elimination
- Show merchandise that you feel your customer would like
- Show coordinating items or accessories
- Know your products
STAR FOUR: Validate the Selection
- Verify the customer is fully satisfied
- Encourage your customers to try on the merchandise
STAR FIVE: Close the Sale
- Continue showing merchandise
- Show a “keep it in mind” item
- Thank your customer for the business
This course includes a video an employee quiz.
Author
For 22 years, TrainingABC has provided high quality employee training content to companies, schools and government organizations around the world. Currently, over 2000 organizations use Trainingabc courses in their training.
Our courses focus on topics like HR compliance, customer service and leadership take complex topics and make them simple by using video. With sleek, modern, high-definition video, the courses break the language of the topic down into layman's terms making it much easier for employees to understand and retain information.
Five Star Selling Course
Five Star Selling
Frequently Asked Questions
This course is designed for employees who need to complete Five Star Selling Course training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 30 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
