Five Star Selling
30 min! Run Time
Employees
only
of Completion
Friendly
Access
Skills covered in this course
Description
A simple five-step system that helps retail associates sell more and serve better.
What this course covers:
- Greeting every customer immediately and making a genuine connection
- Determining needs with open-ended questions and guiding the sale
- Presenting merchandise, coordinating items and accessories with product knowledge
- Validating the selection and encouraging customers to try it
- Closing the sale and thanking the customer for their business
Includes a video and an employee quiz; ideal for retail sales associates at any level.
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
For 22 years, TrainingABC has provided high quality employee training content to companies, schools and government organizations around the world. Currently, over 2000 organizations use Trainingabc courses in their training.
Our courses focus on topics like HR compliance, customer service and leadership take complex topics and make them simple by using video. With sleek, modern, high-definition video, the courses break the language of the topic down into layman's terms making it much easier for employees to understand and retain information.
Five Star Selling