Conflict Management Skills

This is a 5 module course. When you’re in a leadership position, you’ll find it’s inevitable that conflict will arise, therefore knowing how handle the conflict is essential. The Conflict Management Skills courseware will help you learn how to set conflict management expectations with your team, create a culture that handles conflict successfully, as well as provides the guidance you need to coach others to handle conflict successfully. When you take the time to build your skills to strengthen conflict management skills within the team, you’ll find your team works better with others, is able to deliver great results in a timely manner, and is not frustrated with a challenging work environment, but instead enjoys being part of a cohesive and productive team. Course Results:  Learn how to recognize when team members need help managing conflict Use a mediation process to help groups resolve existing conflict Create expectations for managing conflict Create a conflict management agenda item to create a conflict management culture Provide employees a process for managing conflict with others Duration:  50 minutes ** This course is approved for SHRM recertification credit

Creating Great Teamwork

This is a 5 module course. Teamwork matters. When a team is cohesive and works well together, individuals are more engaged, more productive, and are more satisfied at work. A great team environment benefits everyone including individual employees, managers and the organization. As a leader, you can have a significant impact on the level of teamwork your team experiences and taking the right actions and creating the right expectations matters. The Creating Great Teamwork courseware will help you set the right team norms and expectations, create a strong team culture, as well as help your employees strengthen their ability to work with others. All of which will strengthen the level of teamwork your team experiences. Course Results:   Create behavior norms and expectations for working together as a team Create a team culture that capitalizes on team member strengths Identify actions the team can take to strengthen how they work with others within the company Encourage project teams and work teams to rely on each other’s skills, knowledge, and abilities Involve the right people and gather the right information to make great decisions Duration:  50 minutes

Developing Work Relationships

This is a 7 module course. The relationships we have with others matter. When we develop great relationships at work, we enjoy work more, are able to get more done with others, and are viewed as an important member of the team, all of which makes for a great work environment for yourself as well as others. The Developing Work Relationships courseware will help you strengthen your relationships with your colleagues and peers, help you build your personal network, as well as strengthen your trust with others. When you make the time to develop your work relationships, you’ll find the reward is great. Not only will you be more successful at work, you’ll find yourself more engaged and enjoying work much more. Course Results:   Evaluate how well you work with individuals with different perspectives and expertise Build relationships with colleagues to learn about their role, skills and expertise Assess the level of empathy you show others Increase your willingness to share your knowledge and expertise with others Recognize your peers for their contributions and accomplishments Build trust with others by building relationships with your colleagues Balance the conflicting priorities of different customers Duration:  70 minutes

Leadership Essentials

This is a 12 module course. Courseware for Managers When you’re in a managerial or leadership role, your leadership skills are essential. Your ability to make great decisions, align resources to strategic priorities, increase employee innovation, and keep your top talent are all part of the responsibilities of being a strong leader. The Leadership Essentials courseware will help you build the skills you need to effectively lead and manage others, including connecting individual goals to the organization vision, responding to issues and concerns, as well as helping you increase your integrity and consistency with individual and organization values. Course Results:   Increase the actions and behaviors that demonstrate you are a reliable leader with integrity Determine your work priorities as a leader and as an individual contributor Connect every employee’s individual goals to the organization’s vision and strategy Discuss how the team’s goals and core work is directly connected to the company’s strategy Define the strategic priorities for the department and align the required resources Assess if people are truly able to speak freely within the team Create team innovation norms and expectations Determine if your actions are consistent with your values Perform a top talent review to determine what you need to do to keep your top talent Increase the level of innovative actions of your employees Evaluate how you respond to concerns or issues presented by your employees Analyze essential information and the pros and cons of key decisions Duration:  120 minutes

Leading the Organization Strategy

This is an 8 module course. Courseware for Managers As a manager and leader one of your jobs is to ensure you and the team is focused on helping the organization achieve its strategy and vision. You want to make sure the work your team completes is connected to the vision and helps move the company forward towards its goals. When teams and individuals align their work to the strategy, not only does it help the company be more successful, it also creates meaningful work for employees. When employees see the value in the work they do, they feel more valuable, become more engaged, and are more motivated to do great work. The Leading the Organization Strategy courseware will help you connect employees to the organization strategy, finds way to understand and share the strategy with others, as well as helps you set expectations for what must be achieved.  Course Results:   Identify and share what you expect from your employees Show employees how they support the organization’s goals and strategy Ask a leader to discuss the company’s upcoming strategy and changes with your team Create the connection between company objectives and employees’ core work Determine what the team can do to help meet the team’s goals and achieve the organization strategy Evaluate the success of projects based on how well it moved the company towards its vision & strategy Encourage the capturing and sharing of best practices and lessons learned Show employees you trust them to support the organization’s goals and strategy Duration:  80 minutes

Developing and Coaching Employees

This is an 8 module course. When you are a manager and leader of others, one of your responsibilities is to help coach and develop your employees. It is your job to help your employees build their skills, share what they are doing well and what they can improve, as well as take an active interest in helping each person perform at his or her best. The Developing and Coaching Employees courseware provides the coaching and development you need, as a manager, to provide great employee feedback, create employee skill development plans, as well as create energizing work for your team. All of which, when done well, increases employee performance, engagement and retention. Course Results: Determine how to support your team so they can perform at their best Employees receive feedback on their job performance Top two actions your employees can do to improve their capabilities and contribute to organization Create a skill development plan with your employee Use a coaching process after employees make mistakes or miss their performance goals Identify what work is energizing to your employees Identify actions you can take to support each person’s development Improve the feedback employees receive on their performance ^ This bundle or toolkit is approved for SHRM recertification credit

Discussing Total Compensation

This is a 5 module course. As a manager, working through compensation issues is one of your most important roles. And while it’s so important to each individual, discussing compensation can be difficult and uncomfortable at times. As a leader, it’s to your benefit to learn how to conduct effective and productive conversations about compensation issues. When you do, your employees will appreciate the great conversations, and you’ll find them much easier to facilitate. The Discussing Total Compensation courseware will provide the structure and guidance you need to facilitate the difficult, yet critical, compensation discussions with your employees. Objective: Help employees know what the compensation market range is for their role Discuss with your employees how individual performance impacts rewards and compensation Create a clear link between performance delivered and rewards received Identify who needs to be rewarded for working hard and going above and beyond what’s required Conduct a benefits discussion with your team

Giving Great Feedback

This is a 5 module course. Great feedback is essential for everyone’s success. In order to be successful and perform at a high level, we need to know what we’re doing well and should continue doing, what we need to improve, as well as what we need to stop doing. No matter how successful each of us may be, feedback is an important part of doing our job, and doing it well—and managers play a critical role. It is a manager’s job to coach and develop employees, and to help each person stay on track. All of this of course includes giving great feedback. The Giving Great Feedback courseware gives managers the tools and guidance needed to strengthen the feedback given to employees to ensure that each person can perform at his or her best. Objective: Improve the quality of the feedback you give your employees Employees monitor and measure their own performance Evaluate whether you acted with appropriate speed to problems and issues Quickly understand how employees feel about their performance evaluation and rating Team members learn how to monitor and measure their own performance * This course is approved for 1 hour of PMI PDU credit

Building Your Career

This is an 8 module course. Building a career can be very rewarding, both personally and financially. And while our managers can help us seek out new opportunities and build the skills required for the future, it is really up to us to take charge and guide our own career. The Building Your Career courseware will help you do just that. You’ll learn how to identify potential career opportunities, identify skill gaps, create a personalized career plan, and build a personal network. This courseware will give you all the tools you need to take control of your own career and move it in an exciting and meaningful direction Objectives: Identify potential career opportunities Explore the jobs and opportunities within the company Identify your current skills and capabilities and determine what gaps exist Create a solid career plan Create a skill development plan Strengthen your personal network Brand yourself to others Reconcile a situation with little to no career opportunities Duration: 80 minutes (S) This course is available in Spanish

Coaching Career Development

This is a 10 module course. As a manager, one of your roles is to help coach and develop your employees. This includes helping them grow in their career. Whether it’s understanding a person’s career aspirations, helping individuals navigate the company career system, or assisting your employees in building a professional network—you can help, and you should. The Coaching Career Development courseware will help you build your knowledge and skills to best help your employees as they embark on their own personal career path. Great career coaching from you matters. Your employees will be grateful for the assistance, and the organization will be thrilled with employees who are growing in their skills and increasing their contribution to the company. Objectives: Get to know your employee’s career desires and aspirations Employees learn about the company career system Create a career plan with your employee Identify skill development opportunities for your employee Help build your employee’s professional network If needed, set appropriate expectations with employees regarding their career plans Duration: 60 minutes

Developing for Success

This is a 10 module course. To be successful in any role, we should always be developing and building new skills. High performers are always finding ways to learn more and grow their expertise; it’s part of what being a high performer is all about. When we grow new skills, we not only perform better in our current jobs, we have more future opportunities available to us as well. The Developing for Success courseware equips you with the tools and information to take the steps required to identify the skills you need now and in the future, as well as shows you how to brand and promote your professional skills, create a personalized skill development plan, and to uncover the best professional organizations for you. Course Results:   Explore the jobs and opportunities within the company Learn how to brand and promote what you love to do Identify potential career opportunities Identify your current skills and capabilities and determine what gaps exist Identify the top actions you can do to strengthen your skills, capabilities, and overall performance Identify skill development opportunities for yourself and/or your employees Create a personal skill development plan Build the skills required to increase personal performance Identify the best professional organizations you should join for your job or career Check your personal expectations regarding your workload and job requirements Duration:  100 minutes  

Increasing Employee Engagement

This is an 8 module course. Courseware for Managers As a manager, one of your main areas of focus should be employee engagement. Research shows time and time again that engaged employees deliver higher levels of performance, contribute greater than those who are less engaged, and choose to stay longer with the organization. All of which contributes to your team’s success, as well as the bottom line. The Increasing Employee Engagement courseware provides a number of tools and actions you can do with your employees to help maintain or increase each person’s level of engagement. From connecting a person’s work to the larger organization strategy, to using an employee’s best skills and abilities, this courseware will help you engage and inspire your employees to greater levels of performance and personal work satisfaction. Course Results:   Determine how you support your employees Connect the work employees perform to the organization and to future opportunities Assess whether employees have what they need to be successful in their role Perform a job evaluation to determine if a particular role uses an employee's best skills and abilities The team evaluates how well the company meets their individual needs Inform and inspire your employees regarding the team’s vision Understand what work/life balance looks like for each person Ask a leader to thank an individual employee or team for their contribution and results Duration:  80 minutes

Providing Resources for Success

This is an 8 module course. When you manage others, one of the things you are responsible for is meeting the resource needs of your employees. Research shows that when employees have the resources that they need to do their job, with quality, they are more engaged, more productive, and have higher levels of work satisfaction. Therefore, building your knowledge and skills to address the resource needs of your employees is a great thing to do. The Providing Resources for Success courseware will help you understand the resource needs of your employees, identify what actions you can take to meet the desired resource needs, know what to do when you can’t meet a need, as well as help the team use existing resources efficiently. Course Results: Evaluate how well you manage the team or department resources Determine if employees have the resources that they need to be successful Employees identify one resource they need to be successful in the next 60 days Create a resource management agenda item to ensure team needs are met Consider the customers’ needs when allocating resources Take action to provide the resources employees need for success Team members prioritize resources needs The team determines how they can improve the efficiency of existing resources Duration:  80 minutes  

Recognizing Employees

This is a 5 module course. Everyone wants to know what we’re doing well. We feel good knowing we’ve done a good job, are good at a particular task, and are seen as an important part of the team. It is motivating to receive recognition and praise. While recognition comes from a variety of places, one of the biggest sources of recognition is our manager. As a manager it is your job to ensure you are giving the right amount of recognition to each of your employees at the right time. The Recognizing Employees courseware will teach you how to give recognition each and every day, how to balance the right amount of both public and private recognition, how to recognize the accomplishments and achievements of your employees, as well as how to find others to provide recognition to your team. Course Results: Provide recognition to your employees each and every day Employees are recognized for their accomplishments and contribution Recognize employees who seek out ways to improve the way things get done Create the right balance between public and private recognition Find others within the organization who can give praise and recognition to your team Duration:  50 minutes

Retaining Your Employees

Managers perform the skills needed to retain each individual employee. Engagement & Retention Learning Track: Increasing Employee Engagement, Retaining Your Employees, Recognizing Employees, Providing Resources for Success

Onboarding New Employees

When you hire new employees, you want them to be productive and an integrated part of the team as fast as possible; this not only helps the team and organization, but the employee as well. To achieve this goal, there are a number of actions managers can take to help new employees onboard quickly and effectively. The Onboarding New Employeescourseware will equip you to do just. By helping new employees learn their new role, what’s expected of them, get to know their team members, and building required skills, you will help any new hire become an effective and contributing new member of the team successfully and with speed. Course Results:   New employees know exactly what they can expect from you as a manager New hires learn what work they must do & what they must achieve in the first few weeks on-the-job Team members introduce themselves to the new hire Managers learn what will create a great work situation for each new employee New employees learn how they fit in with the team and how they can contribute to the organization New hires learn what their peers wished they had known when starting their own job New hires learn from co-workers why it’s great to work for the team and the company Team members discuss the team’s overall purpose and deliverables with the new hire Know what skills and knowledge the new hire must build to be successful in the new role New employees receive coaching & information to ensure the right work is done at the right time New hires have a network of resources for coaching, feedback and skill building New employees are reconnected to the work they must do and achieve New employees receive feedback on what they’ve done so far & learn what they must do in the future New hires explore how they can grow and develop within the company Team members help new hires build a network of people within the company Managers receive feedback from their new hires New hires receive a review of their performance since starting their new job New hires get clear on the work and challenges that lie ahead Duration:  180 minutes    

Starting a New Job

This is a 7 module course. When we start a new job, it can take some time to get going. There’s so much to learn and understand that it can take a while to become fully productive members of our team.  And while our manager knows it will take some time for us to ramp up, it certainly benefits us individually if we can decrease the time it takes to get up to speed. The faster we become contributing members of the team, the faster we will be seen as high performing employees and a valuable asset of the organization. Therefore, it’s to our benefit to help the process along. The Starting a New Job courseware will help anyone starting a new job or role within the company. From understanding what is expected, to getting to know your team members, this courseware is exactly what new employees need to be successful right from the start. Course Results:   Know exactly what you must do over the next six months to be a high performing employee New hires learn more about the company and its customers Find out who can provide the information you need to be successful in your job Get to know your co-workers’ role, skills, and expertise Get clear on your work priorities for the next six months Duration:  70 minutes

Management Essentials

This is a 15 module course. Courseware for Managers When you’re a manager, there are some basic, essential skills everyone should have. Whether it’s setting clear work priorities, building great teamwork, listening well to others, or performing a performance review. Each of the skills impact how effective you’ll be as a manager. The Management Essentials courseware will help you build these skills and others. By giving you on the job development exercises to evaluate performance, set clear expectations, and create the right level of challenging work, you’ll build the skills required to be a great and motivating manager for each of your employees. Course Results:   Employees get clear on their work priorities for the next 30 days Find out what your employees need from you, their manager Create a team meeting agenda item to reinforce great teamwork Discuss with your employees why you value them, why they’re important to the team and company Evaluate how well you listen to others’ ideas and opinions Create problem-solving expectations for your employees Determine if the workload is right for your employees and for the company Share with your employees the great things they do and how they make a difference Ask a leader to come talk to the team about ethics, integrity, and the company values Perform a performance review with your employees Increase the level of challenge an employee experiences at work Receive feedback from your team on how you’re doing as a manager Determine what factors would create a great job and work situation for your employees Determine if you're doing the right things when evaluating an employee's performance Perform a departure review for your team members Duration:  150 minutes

Managing for Success

This is a 12 module course. Even if you have the managerial basics down, there is always an opportunity to learn, especially since managers need to be able to do so many things. The Managing for Successcourseware helps managers strengthen their ability to lead and manage others by providing the tools and information they need to create a strong team culture, build integrity within the team, capitalize on the strengths and differences of others, as well as help team members solve problems and challenges in the best way possible. Course Results: Facilitate a team discussion regarding what employees love about the company Build relationships with colleagues to learn about their role, skills, and expertise The team determines what they can do together to create balance for everyone on the team Identify a number of potential solutions for the same problem Determine what is required to ensure issues are solved in the right way at the right time Teams discuss what integrity looks like and identifies expectations for the team Share with your team how people react to you when you speak freely with others Create an agenda item to discuss how the ideas and opinions of others are being solicited and used Employees learn how each person is diverse and how these differences help make a strong team Strengthen your understanding of your customers’ needs and what you can do to meet them Discuss and reinforce the importance of safety with your team Create a team culture focused on safety and accident prevention Duration:  120 minutes

Supervision Basics

This is an 8 module course. When we’re in a managerial position, it is our job to guide and coach the performance of others. From setting clear expectations to helping others navigate challenges and obstacles, as supervisors we must help others perform at their best. The Supervision Basics courseware will help you set goals and objectives, know who needs additional coaching and help, as well as understanding what each person needs to create a great work situation. When we help our team understand what is expected of them, given them the feedback they need, as well as involve them in solving problems and issues, you’ll find each person more successful and the team is able to easily achieve its goals. Course Results: Employees gain a clear understanding of what they must deliver in the next three months Provide help and assistance to your employees facing challenges and obstacles Discuss the importance of team and company policies with your team Identify what you know about your employees' family, hobbies, personal challenges and interests Identify individuals who are really contributing to the team or company goals Involve others in solving important problems and issues Get clear on the various experiences, backgrounds, skills and perspectives of your team Ensure everyone is clear on what work/life balance looks like with the team or department Duration:  80 minutes

Become a Contributing Project Team Member

This is a 9 module course. Most of us from time to time will be part of a project team. We’ll be required to work with others, complete assignments, as well as communicate progress and project challenges. Building your skills to be an effective project team member is a great thing to do. When we take the time to develop our skills to contribute to projects at a higher level, there are numerous benefits. Not only does the team and company benefit from higher levels of performance, but we benefit too. We are seen as a valuable team member, we are looked to for advice and information, and we create future opportunities for more challenging and exciting work projects. Therefore, if you’d like to increase your contribution as a project team member, then the Become a Contributing Project Team Member courseware is a great place to start. Course Results: Identify the performance measures you will use to determine project performance Evaluate the effectiveness of your decision-making capabilities Understand past problems and plan for their potential impact on the project Know what your customers need and what you can do to meet these needs Share with others what idea or course of action you think is best Identify potential risks for any project Know how to navigate people relationships and within the organization’s structure Know the competition and how it compares to your company's products and services Learn how to compose clear and concise emails for any audience Duration: 90 minutes

Meeting Management

This is a 5 module course.   Effective and productive meetings are the foundation of any group, team or project. And if you’re like most people, you attend a lot of meetings. In fact, sometimes it may seem we have so many meetings; it’s hard to get our work done. Add to the fact that many meetings can be unproductive and the numerous meetings we must attend can be daunting. Break the cycle of unproductive, time wasting meetings, and learn how to facilitate and lead effective meetings. From preparation to facilitation, to being an effective meeting member, the Meeting Management courseware will help you transform the meetings you lead to focused, effective and successful events, each and every time. Course Results:  Prepare thoroughly for any meeting Conduct effective and efficient meetings Become a significant and contributing meeting member Learn how to stay focused in meetings Create meeting behavior expectations with your team Duration:  50 minutes

Project Management For Managers

This is an 18 module course. When you’re in charge of managing a project there is a lot to do. Whether it’s planning and tracking tasks and assignments, involving others in the right way, communicating to stakeholders or negotiating and decision-making. All of these skills must be used when you are responsible for the success of a project. Whether this is your first or twentieth project, the Project Management for Managerscourseware is for you. This courseware will strengthen existing skills and build new ones to help you successfully manage any project from start to finish. Course Results:   Identify how you will involve the team in planning the project Create a compelling and concise branding statement for your project Identify the individuals who must be informed and updated on the project plan Determine the tools and resources you will use to effectively plan your project Learn how to confidently articulate the positive attributes and benefits of your ideas Ensure your project plan has the key components required for success Set team expectations for reporting and sharing project and task status Determine how quick and informative project information will be delivered from the team Discuss with the team why problems and difficult information must be shared right away Actively monitor the current status of your project Use objective criteria to evaluate proposed agreements Strengthen your ability to advocate for interests rather than positions Stay open to various and creative solutions Avoid getting personal by keeping the focus on issues, not individuals Implement negotiation strategies to cope with difficult or unethical individuals Consider both the impact and likelihood project risks will materialize Know how to respond to project risks appropriately  Minimize the consequences of adverse situations on the project Duration:  180 minutes

18 Wheel Inspection Course

Accidents involving 18-wheelers and buses often have very tragic consequences.  Considering the size, speed, and cargo of these vehicles, accidents and security involving large commercial motor vehicles and buses involve forces that oftentimes lead others involved in these accidents to be seriously injured or killed.

Access Control and Monitoring Course

All sites, regardless of their size and environment, have assets they need to protect from theft, unauthorized access and damage.

Access to Medical Records Course

1910.1020(a) -The purpose of this course is to explain to employees and their designated representatives a right of access to relevant exposure and medical records; and to provide representatives of the Assistant Secretary a right of access to these records in order to fulfill responsibilities under the Occupational Safety and Health Act.

Active Shooter Awareness Course

An Active Shooter is an individual actively engaged in killing or attempting to kill people in a confined and populated area; in most cases, active shooters use firearms(s) and there is no pattern or method to their selection of victims. Active shooter situations are unpredictable and evolve quickly. Typically, the immediate deployment of law enforcement is required to stop the shooting and mitigate harm to victims. Because active shooter situations are often over within 10 to 15 minutes, before law enforcement arrives on the scene, individuals must be prepared both mentally and physically to deal with an active shooter situation.

Advanced Vehicle Search Course

This program will cover proper procedures in conducting an accurate and effective vehicle search.   Material will cover what to look for, as well as where to look on and in the vehicle. The procedures will also inform the security officer of what steps to follow if a suspicious package or item is discovered.

Back Safety Course

Back injuries are major safety hazards at the workplace. Bureau of Labor Statistics (BLS) shows that more than one million workers suffer back injuries each year. 75% of these occurred while the employee was lifting. Using proper lifting techniques can help prevent downtime due to avoidable back injuries. Though, no approach will completely eliminate back injuries, a substantial portion can be prevented by incorporating effective administrative controls and engineering controls. Training employees to utilize lifting techniques that place minimum stress on the lower back can go a long way in reducing the back injury incidents.

Bloodborne Pathogens Course

"Bloodborne pathogens are infectious microorganisms in human blood that can cause disease in humans. In order to reduce or eliminate the hazards of occupational exposure to bloodborne pathogens, an employer must implement an exposure control plan for the worksite with details on employee protection measures. The plan must also describe how an employer will use engineering and work practice controls, personal protective clothing and equipment, employee training, medical surveillance, hepatitis B vaccinations, and other provisions as required by OSHA's Bloodborne Pathogens Standard. Engineering controls are the primary means of eliminating or minimizing employee exposure and include the use of safer medical devices, such as needleless devices, shielded needle devices, and plastic capillary tubes." Source: https://www.osha.gov/laws-regs/regulations/standardnumber/1910/1910.1030 and https://www.osha.gov/bloodborne-pathogens Course Features: Audio Narration

Bomb Threats and Pipe Bombs Course

"A pipe bomb is an improvised explosive device, which uses a tightly sealed section of pipe filled with an explosive material. The containment provided by the pipe means that simple low explosives can be used to produce a relatively large explosion, and the fragmentation of the pipe itself creates potentially lethal shrapnel. Premature detonation is a hazard of attempting to construct any homemade bomb, and the materials and methods used with pipe bombs make unintentional detonation incidents common, usually resulting in serious injury or death to the assembler. In many countries, the manufacture or possession of a pipe bomb is a serious crime, regardless of its intended use." Source: nationalsafety. (2013, March 16). Pipe Bombs Safety Awareness Tips. Nationalsafety’s Weblog. https://nationalsafetyinc.org/2013/03/21/pipe-bombs-safety-awareness-tips/ Course Features: Audio Narration

Circumventing Security Measures Course

When terrorists or criminals are going to target a facility, they are not going to walk up to the gate office or gangway of a ship and ask to come onboard to commit a heinous crime. Terrorists are intent on causing massive casualties and as much damage as they can. They will not want to get caught before they get to their main objective. It is therefore important that one can identify security threats and patterns and the different techniques to circumvent security measures so that casualties and damages will be prevented. 

Conflict Resolutions Course

Conflict resolution, otherwise known as reconciliation, is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution. Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of the group (e.g., intentions; reasons for holding certain beliefs), and by engaging in collective negotiation.

Crowd Management Course

A crowd is best described as a number of persons temporarily congregated in an area.  It could happen due to different reasons.  There are different types of crowds.  "Crowd control is a public security practice where large crowds are managed to prevent the outbreak of crowd crushes, affray, fights involving drunk and disorderly people or riots. Crowd crushes in particular can cause many hundreds of fatalities.[1] Crowd control can involve privately hired security guards as well as police officers. Crowd control is often used at large, public gatherings like street fairs, music festivals, stadiums and public demonstrations. At some events, security guards and police use metal detectors and sniffer dogs to prevent weapons and drugs being brought into a venue." Source: Wikipedia contributors. (2021, April 4). Crowd control. Wikipedia. https://en.wikipedia.org/wiki/Crowd_control Course Features: Audio Narration

Disaster Management Course

Disaster management (or emergency management) is the creation of plans through which communities reduce vulnerability to hazards and cope with disasters.[1][2] Disaster management does not avert or eliminate the threats; instead, it focuses on creating plans to decrease the effect of disasters. Failure to create a plan could lead to human mortality, lost revenue, and damage to assets. Currently in the United States 60 percent of businesses do not have emergency management plans. Events covered by disaster management include acts of terrorism, industrial sabotage, fire, natural disasters (such as earthquakes, hurricanes, etc.), public disorder, industrial accidents, and communication failures.

Driving Safety Course

When you’re behind the wheel of a car – whether alone or with passengers – driving safely should always be your top concern. We’re more distracted than ever, so it’s crucial to know the basics of safe driving and practice them every time you’re on the road.

Emergency Plan Course

1910.38 - Emergency Action Plan: Having an action plan is an important part of emergency preparedness. However, merely writing one isn’t enough. You also have to make sure it is workable.

Emergency Response Plan Course

Security Personnel Emergency Response: OSHA and its State Plan partners help set and implement na<onal safety and health standards for emergency responders. Foremost among these standards is the Hazardous Waste Opera<ons and Emergency Response standard of 29 CFR 1910.120(q).

Facility Security Plan Course

This facility security plan describes the methods, procedures and measures to be used by a company in order to establish security measures and prevent loss, damage or compromise of assets and interruption to business activities. The new definition of "facility" has been expanded to include: Barge fleeting facilities that receive barges carrying combustible or flammable liquid cargo in bulk. Certain dangerous cargo and certain bulk dangerous cargo. Facilities that receive vessels that carry more than 150 passengers. Facilities that receive vessels, (U.S. and foreign), that are subject to SOLAS (Safety of Life at Sea). Facilities that receive cargo vessels greater than 100 gross tons on international voyages, including the Great Lakes. Course Features: Audio Narration

Fire Prevention and Safety Course

1910.39 -Fire safety is important business. National Fire Prevention Week is intended to focus on the importance of fire safety in the home, in schools and at work. But workplace fire safety is the Occupational Safety and Health Administration's (OSHA) principal focus and saving lives and preventing injuries due to fire is a key concern. According to National Safety Council figures, losses due to workplace fires in 1988 totaled $3.1 billion. Of the more than 5,000 persons who lost their lives due to fires in 1988, the National Safety Council estimates 360 were workplace deaths. When OSHA conducts workplace inspections, it checks to see whether employers are complying with OSHA standards for fire safety. OSHA standards require employers to provide proper exits, fire fighting equipment, emergency plans, and employee training to prevent fire deaths and injuries in the workplace

First Aid1 Course

1910.151 -  First aid includes any one-time treatment and follow-up for observation of minor injuries, including cuts, abrasions, bruises, first-degree burns, sprains, and splinters. Injuries or illnesses requiring only first aid are commonplace. One or more workers should be properly trained to administer basic first aid, including CPR. Workplaces should have a well-stocked first-aid kit and at least one or more employee assigned the responsibility for administering or coordinating first-aid treatments.

GHS Course

The GHS is an acronym for The Globally Harmonized System of Classification and Labeling of Chemicals. The GHS is a system for standardizing and harmonizing the classification and labeling of chemicals. It is a logical and comprehensive approach to: Defining health, physical and environmental hazards of chemicals; Creating classification processes that use available data on chemicals for comparison with the defined hazard criteria; and Communicating hazard information, as well as protective measures, on labels and Safety Data Sheets (SDS). Source: https://www.osha.gov/dsg/hazcom/ghs.html  

Hazcom Course

Hazard Communications - In order to ensure chemical safety in the workplace, information must be available about the identities and hazards of the chemicals. OSHA's Hazard Communication Standard (HCS) requires the development and dissemination of such information: Chemical manufacturers and importers are required to evaluate the hazards of the chemicals they produce or import, and Prepare labels and material safety data sheets (MSDSs) to convey the hazard information to their downstream customers. All employers with hazardous chemicals in their workplaces must have labels and MSDSs for their exposed workers, and train them to handle the chemicals appropriately

HazWoper Overview Course

Introduction to HazWoper - The purpose of this unit is to give trainees a general understanding of what “HAZWOPER” means, the purpose of the OSHA HAZWOPER Standard, and the requirements associated with safety and health training and medical surveillance. At the conclusion of this unit, trainees will know what “HAZWOPER” means and the purpose of the OSHA HAZWOPER Standard. They will also have a general understanding of chemical hazards, control measures, and the basic requirements of emergency response training.

Healthcare Facilites Part 1 Sensitive Areas Course

Security designed for the healthcare facility presents a unique challenge.  It is considered a specialized area of the industry.  The main threats in a healthcare environment are insider/employee theft, outsider/visitor theft, threats against patients or staff, and crimes of opportunity.

Healthcare Facilities Part 2 Course

Consider the variety of people who make up the typical hospital or clinic environment: patients, terminated employees, current employees. Vulnerability in the operation of the healthcare industry includes drugs, bio-hazardous waste, bomb threats, fire, etc. No healthcare facility is without risk.  A well trained security force is an asset to the organization and serves as a compliment to the management team.

Hearing Conservation Course

Hearing Conservation - Every year, approximately 30 million people in the United States are occupationally exposed to hazardous noise. Noise-related hearing loss has been listed as one of the most prevalent occupational health concerns in the United States for more than 25 years. Thousands of workers every year suffer from preventable hearing loss due to high workplace noise levels. Since 2004, the Bureau of Labor Statistics has reported that nearly 125,000 workers have suffered significant, permanent hearing loss. In 2009 alone, BLS reported more than 21,000 hearing loss cases.

Identifying Security Threats and Patterns Course

The need for careful security planning is clearly the most critical in prevention, being prepared and quick response.  Since we are faced with the likelihood of intentionally caused events, which threatens the society as a whole, the need for security planning is essential.   Effective security planning begins with, and continually considers, risk as a means to guide actions and make effective use of resources.   We must be careful to recognize that, while the visible trappings of physical security may portray an illusion of safety,  a careful analysis of the lesser-known elements of vulnerability, consequence, and threat are arguably more important if we are going to achieve a truly secure environment. Course Features: Audio Narration

Information Gathering-Report Writing Course

Written reports are used by employers for a multitude of proprietary reasons. In the area of security, reports are frequently used for evaluation of how well the client’s assets are being protected by the security force. Written reports  preserve information, aid supervision, and provide a documented set of facts essential to the functioning of others not at the scene of the incident. The effectiveness of a private security system is determined in part by the quality and quantity of information on a security officer’s written report.

Introduction to CFATS Course

CFATS - Chemical Facility Anti Terrorism Standards In Section 550, of the Homeland Security Appropriations Act of 2007, Congress gave the Department of Homeland Security all regulatory authority over security at high risk chemical facilities. In the act, Congress instructed DHS to require all high risk chemical facilities to complete a security vulnerability assessment, develop site security plans and implement protective measures to meet DHS - defined risk based performance standards. Course Features: Audio Narration  

Maintenance of Security Equipment Course

Proper maintenance of security systems and regular testing by security personnel is critical for the reliable operation of all levels of the protection systems of a facility.

MARSEC Levels Course

There are different degrees of security precautions that are to be taken when the threat of an unlawful act is probable. "MARSEC (MARitime SECurity) is the three-tiered United States Coast Guard Maritime Security system (alert state) designed to easily communicate to the Coast Guard and the maritime industry pre-planned scalable responses for credible threats. Its objective is to provide an assessment of possible terrorist activity within the maritime sectors of transportation, including threats to nautical facilities and vessels falling within the jurisdiction of the United States that could be targets of attack." Source: Wikipedia contributors. (2021a, January 27). MARSEC. Wikipedia. https://en.wikipedia.org/wiki/MARSEC Course Features: Audio Narration

New Employee HSE Course

The OSHA Office of Statistics reports that 40 percent of employees injured at work have been on the job less than 1 year. New hires need to be made aware of how serious safety training is right from the start. While there is no specific requirement for new hire safety orientation, many training requirements explicitly state that training must be provided to new employees.

Public Building Security Course

Proper maintenance of security systems and regular testing by security personnel is critical for the reliable operation of all levels of the protection systems of a facility or building.

Recognizing Dangerous Substances-Devices Course

Since these devices are non-standard, there are no specific guidelines to positively identify or categorize them.   Explosive devices can be contained in almost anything.  They have electric, non-electric, or other sophisticated firing systems.

Security Screening Course

Identification Procedures for Personnel screening All persons entering a facility should possess and show a valid photo I.D. card to gain facility access. Individuals arriving by motorcycle should remove helmets to assist in identification. Security personnel or competent authority should verify that I.D. card matches the person presenting it. 

Sexual Harassment in the Workplace Course

In this presentation, you will learn… What defines sexual harassment How to identify & report sexual harassment Sexual Harassment and the law

Terrorism Surveillance and Counter Surveillance Course

What is Terrorism? "Terrorism is the use of force or violence against persons for purposes of intimidation, coercion or ransom. Terrorists use threats to create fear among the public to try to convince citizens that their government is powerless to prevent terrorism, and to get immediate publicity for their causes." Source: https://www.fema.gov/pdf/areyouready/terrorism.pdf Course Features: Audio Narration

TWIC Card Training Course

TWIC (Transportation Worker Identification Credential) is a common identification credential for personnel requiring unescorted access to secure areas of MTSA (Maritime Transportation Security Act), regulated facilities and vessels, and all mariners holding Coast Guard issued credentials or qualification documents.  Controlling access to secure areas is critical to enhancing port security. Individuals who meet TWIC eligibility requirements are going to be issued a tamper-resistant credential containing the worker’s biometric (fingerprint template) to allow for a positive link between the card and the individual. Course Features: Audio Narration

Universal Waste Training Course

Universal waste is a category of waste materials designated as "hazardous waste", but containing materials that are very common. It is defined in 40 C.F.R. 273.9, by the United States Environmental Protection Agency but states may also have corollary regulations regarding these materials.

Waste Management Training Course

Waste management is the collection, transport, processing or disposal, managing and monitoring of waste materials. The term usually relates to materials produced by human activity, and the process is generally undertaken to reduce their effect on health, the environment or aesthetics. Waste management is a distinct practice from resource recovery which focuses on delaying the rate of consumption of natural resources. All waste materials, whether they are solid, liquid, gaseous or radioactive fall within the remit of waste management.

Weapons of Mass Destruction Course

Weapon of mass destruction (WMD), weapon with the capacity to inflict death and destruc<on on such a massive scale and so indiscriminately that its very presence in the hands of a hostile power can be considered a grievous threat. Modern weapons of mass destruction are either nuclear, biological, or chemical weapons —frequently referred to collectively as NBC weapons. See nuclear weapon, chemical warfare, biological warfare.

Workplace Violence Course

Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and even homicide. It can affect and involve employees, clients, customers and visitors. Homicide is currently the fourth-leading cause of fatal occupational injuries in the United States. According to the Bureau of Labor Statistics Census of Fatal Occupational Injuries (CFOI), of the 4,547 fatal workplace injuries that occurred in the United States in 2010, 506 were workplace homicides. Homicide is the leading cause of death for women in the workplace..

Blogging 101: Planning a Successful Blog

Plan a successful blog by choosing by the right blogging platform, blogging style, and writing tone for your target audience while learning basic blogging technology. Blogging is an integral part of any social media strategy. Your blog becomes your own corner of the social web by helping you contribute original content and add fresh updates to your social media platforms. Blogging can help you: Market your business Establish yourself as a thought leader Get the word out about your causes Become more attractive to potential employers But where do you start? Which blogging platform should you use? What should you blog about? For that matter, what the heck is a blog? Blogging 101 assumes nothing – providing anyone with the knowledge and confidence to plan a successful blog right out of the gate. This course offers an introduction to the technology behind a blog and explores the different blogging platforms available. The course demonstrates types of blogs and blogging styles, as well as appropriate writing tones for specific audiences. Join author and new media expert Deltina Hay as she helps you plan a successful blog by demonstrating real-world examples, and guiding you in answering critical blogging questions, such as: What do you wish to gain from blogging? Who is your target audience? What will you blog about? What will be the tone and style of your blog? Which blogging platform is the best fit? Blogging 101 also shows you how to create good web content for your blog. The course explores how people read online content, and shows you how to make your content easier to read and more likely to get noticed. The course also takes a look at ethics issues like copyright concerns, disclaimer and disclosure statements, and codes of ethics relevant to your profession and your industry. Included as a special bonus is the introduction to Deltina's WordPress.com Essentials course, and a full lesson from that course about starting your blog using WordPress.com. Worksheets and resources included! Don't put that blog off any longer. Take the course today, and plan the blog you've always wanted.

Facebook Page Essentials Course

Create an impressive Facebook Page while learning methods and tactics to make your page a tool for business success. Facebook is still the most popular social networking site out there, with over one billion registered users. And research shows that over 40% of Facebook users actually want to connect with businesses on Facebook. But to reach this audience, you need to meet them on their turf; and creating a Facebook Page for your business or organization is the way to do that. This condensed and comprehensive course will get you up and running using Facebook Pages to their full potential in no time. Business owners, entrepreneurs, marketers, social media strategists, non-profits, artists, musicians, authors, and advertising professionals will all benefit from taking this course. Follow author, developer, and new media expert, Deltina Hay, as she walks you through the process of setting up and developing your Facebook Page in her typical no-nonsense teaching style. Using a real-world example from scratch, Deltina shows you hands-on how to: Create a customized and optimized Facebook page from scratch Take advantage of all the features and settings on the Facebook page platform Populate your Facebook timeline with optimized content Use Facebook applications to further customize your Facebook page Integrate your Facebook page with your online presence Promote your Facebook page using affordable advertising options Use HootSuite to automate your updates and import blog posts

LinkedIn Essentials Course

Create an optimized LinkedIn Profile and LinkedIn Company Page while learning to leverage the main features of LinkedIn. LinkedIn is a “professional” networking platform, most effective for business-to-business marketing, job searching, and recruiting. But LinkedIn can also be used to successfully market products and services using the new LinkedIn Company Pages. This condensed and comprehensive course demonstrates how to create an optimized LinkedIn profile for businesses and job seekers, and how to create and promote an optimized LinkedIn Company Page. Business owners, managers, executives, job seekers, entrepreneurs, marketers, social media strategists, and students will all benefit from taking this course. Follow author, developer, and new media expert, Deltina Hay, as she walks you through the process of optimizing your LinkedIn profile and developing your LinkedIn Company Page in her typical no-nonsense teaching style. Using real-world examples, Deltina shows you hands-on how to: Create a complete, professional, and optimized LinkedIn profile Take full advantage of the latest options (like adding video) within your LinkedIn profile Create a customized and optimized LinkedIn Company Page from scratch Take advantage of all the features and settings on the LinkedIn platform Add products and services to your LinkedIn Company Page Create and manage LinkedIn groups Integrate your LinkedIn profile and page with your online presence Promote your LinkedIn page with plugins and advertising options Find relevant connections and improve your LinkedIn search ranking through engagement

Social Media 101: Business Essentials

Jump start or rejuvenate your social media marketing efforts and prepare your business for success! Social media is not an option for successfully marketing a business; it is a necessity. But social media channels can be challenging to penetrate for business owners and marketers wanting to reach their target audience. Careful planning, understanding the tools, and applying proven tactics can give your business or organization an edge in the Social Web. This course is ideal for businesses new to social media or for marketers who want to rejuvenate their existing social media strategy. The course discusses how businesses use social media; social media strategies for brands, small businesses, and nonprofits; and which tools are best for each type of business. This course gets you off on the right foot by helping you map out a manageable social media strategy, a plan for each individual tool, and a roadmap for tracking analytics and integrating your tools. The course includes worksheets and resources to help you plan for long-term success.

Twitter Essentials Course

Learn how to use Twitter to market your business through up-to-date, hands-on instruction of Twitter's main features. Used effectively, Twitter can out-perform other social media platforms, helping you generate leads, promote your products and services, and establish yourself as a thought leader. Business owners, online marketers, and entrepreneurs from any industry can benefit from taking this course. Even seasoned Twitter users can learn to use Twitter to its full potential in this comprehensive course. Author and new media expert, Deltina Hay, features the most up-to-date changes to the Twitter platform, and covers the essentials you need to launch and maintain a successful Twitter marketing campaign. Deltina uses real-world examples to demonstrate these topics and more: Comprehensive coverage of the Twitter platform and Twitter settings Effective methods for customizing and optimizing your Twitter profile Exhaustive discussion of the elements of a Tweet and Twitter features Proven tactics for leveraging Twitter features to improve your reach Straight-forward demonstrations of integration using Twitter widgets and other methods Practical advice on automation, promotion, and analytics techniques

WordPress Essentials Course

Create an impressive blog on WordPress.com while learning the features and options of this popular blogging platform. Blogging can help you market your business, establish yourself as a thought leader, get the word out about your causes, and make yourself more attractive to potential employers. This condensed and comprehensive course will get you up and running using WordPress to its full potential in no time. Business owners, entrepreneurs, marketers, social media strategists, students, job seekers, and casual bloggers will all benefit from taking this course. Follow author, developer, and new media expert, Deltina Hay, as she walks you through the process of setting up and developing your WordPress blog in her typical no-nonsense teaching style. Using a real-world example from scratch, Deltina shows you hands-on how to: Take full advantage of the many features and settings within the WordPress platform Publish optimized blog posts with embedded links, images, video, and galleries Utilize all the WordPress formatting options within your posts and pages Choose the right theme for your blog, and customize it to your liking Use posting formats to get the best exposure for your embedded media Create static pages, custom menus, and populate your sidebars (columns) with widgets Integrate your blog with your other social media accounts, create custom widgets, and implement other advanced features

Blogging 101: Planning a Successful Blog

Plan a successful blog by choosing by the right blogging platform, blogging style, and writing tone for your target audience while learning basic blogging technology. Blogging is an integral part of any social media strategy. Your blog becomes your own corner of the social web by helping you contribute original content and add fresh updates to your social media platforms. Blogging can help you: Market your business Establish yourself as a thought leader Get the word out about your causes Become more attractive to potential employers But where do you start? Which blogging platform should you use? What should you blog about? For that matter, what the heck is a blog? Blogging 101 assumes nothing – providing anyone with the knowledge and confidence to plan a successful blog right out of the gate. This course offers an introduction to the technology behind a blog and explores the different blogging platforms available. The course demonstrates types of blogs and blogging styles, as well as appropriate writing tones for specific audiences. Join author and new media expert Deltina Hay as she helps you plan a successful blog by demonstrating real-world examples, and guiding you in answering critical blogging questions, such as: What do you wish to gain from blogging? Who is your target audience? What will you blog about? What will be the tone and style of your blog? Which blogging platform is the best fit? Blogging 101 also shows you how to create good web content for your blog. The course explores how people read online content, and shows you how to make your content easier to read and more likely to get noticed. The course also takes a look at ethics issues like copyright concerns, disclaimer and disclosure statements, and codes of ethics relevant to your profession and your industry. Included as a special bonus is the introduction to Deltina's WordPress.com Essentials course, and a full lesson from that course about starting your blog using WordPress.com. Worksheets and resources included! Don't put that blog off any longer. Take the course today, and plan the blog you've always wanted.

Facebook Page Essentials Course

Create an impressive Facebook Page while learning methods and tactics to make your page a tool for business success. Facebook is still the most popular social networking site out there, with over one billion registered users. And research shows that over 40% of Facebook users actually want to connect with businesses on Facebook. But to reach this audience, you need to meet them on their turf; and creating a Facebook Page for your business or organization is the way to do that. This condensed and comprehensive course will get you up and running using Facebook Pages to their full potential in no time. Business owners, entrepreneurs, marketers, social media strategists, non-profits, artists, musicians, authors, and advertising professionals will all benefit from taking this course. Follow author, developer, and new media expert, Deltina Hay, as she walks you through the process of setting up and developing your Facebook Page in her typical no-nonsense teaching style. Using a real-world example from scratch, Deltina shows you hands-on how to: Create a customized and optimized Facebook page from scratch Take advantage of all the features and settings on the Facebook page platform Populate your Facebook timeline with optimized content Use Facebook applications to further customize your Facebook page Integrate your Facebook page with your online presence Promote your Facebook page using affordable advertising options Use HootSuite to automate your updates and import blog posts

Google Plus Essentials Course

Create a Google Plus Profile and Business Page while learning to leverage Google Plus for improved search results. Google Plus is not just another social networking site. It is a necessary part of any good search optimization strategy. Though Google Plus is growing as a social and professional networking site, its importance lies in how it is integrated with Google search. Linking your Google Plus Profile to the blog posts and articles you post online can help them look better in search results and get them seen by more people. And building a healthy Google Plus presence will position you better as a thought leader. This condensed and comprehensive course will get you up and running using Google Plus to its full potential in no time. Business owners, entrepreneurs, marketers, social media strategists, web developers, SEOs, and students will all benefit from taking this course. Follow author, developer, and new media expert, Deltina Hay, as she walks you through the process of setting up and developing your Google Plus Profile and Business Page in her typical no-nonsense teaching style. Deltina first provides an overview of Google Plus features and settings, and walks you through how to create a customized and optimized Google Plus Profile. Then, using a real-world example, Deltina shows you hands-on how to create an optimized Google Plus Business Page from scratch. Deltina demonstrates how to claim Google Authorship of all your online content by linking it to your Google Plus profile. As well as how to link your website to your Google Plus Business Page. And, finally, she shows you how to integrate your Google Plus presence with your website and with WordPress.com.

LinkedIn Essentials Course

Create an optimized LinkedIn Profile and LinkedIn Company Page while learning to leverage the main features of LinkedIn. LinkedIn is a “professional” networking platform, most effective for business-to-business marketing, job searching, and recruiting. But LinkedIn can also be used to successfully market products and services using the new LinkedIn Company Pages. This condensed and comprehensive course demonstrates how to create an optimized LinkedIn profile for businesses and job seekers, and how to create and promote an optimized LinkedIn Company Page. Business owners, managers, executives, job seekers, entrepreneurs, marketers, social media strategists, and students will all benefit from taking this course. Follow author, developer, and new media expert, Deltina Hay, as she walks you through the process of optimizing your LinkedIn profile and developing your LinkedIn Company Page in her typical no-nonsense teaching style. Using real-world examples, Deltina shows you hands-on how to: Create a complete, professional, and optimized LinkedIn profile Take full advantage of the latest options (like adding video) within your LinkedIn profile Create a customized and optimized LinkedIn Company Page from scratch Take advantage of all the features and settings on the LinkedIn platform Add products and services to your LinkedIn Company Page Create and manage LinkedIn groups Integrate your LinkedIn profile and page with your online presence Promote your LinkedIn page with plugins and advertising options Find relevant connections and improve your LinkedIn search ranking through engagement

Pinterest Essentials

Create an optimized Pinterest presence for your business, while learning the main features of the Pinterest platform. Pinterest has become one of the most frequently visited social media sites, and is among the top social media tools preferred by marketers. And for good reason. Marketing with Pinterest can yield impressive results, often beating Facebook by leaps and bounds when it comes to product sales. And images shared to Pinterest have a much longer half-life than Facebook updates or tweets. Research shows that the lag between pinning an image to Pinterest and visiting the website the image came from, can be up to 40 days! This condensed and comprehensive course helps you take advantage of this powerful marketing tool by teaching you how to use Pinterest to its full potential. Business owners, entrepreneurs, marketers, social media strategists, and students will all benefit from taking this course. Follow author, developer, and new media expert, Deltina Hay, as she walks you through the process of setting up and developing your optimized Pinterest presence in her typical no-nonsense teaching style. Using real-world examples, Deltina shows you hands-on how to: Create an optimized Pinterest business account and connect it to your website Take advantage of all the features and options within the Pinterest platform Set up collections of pins – called boards – and pin images and video to your boards Use Pinterest tools and widgets to create galleries to place on your blog or website Optimize the content on your blog or website for sharing on Pinterest Make your content more sharable and embed product information on your images Take advantage of the newest Pinterest features like place pins and hover buttons Worksheets and resources included!

Social Media 101: Business Essentials

Jump start or rejuvenate your social media marketing efforts and prepare your business for success! Social media is not an option for successfully marketing a business; it is a necessity. But social media channels can be challenging to penetrate for business owners and marketers wanting to reach their target audience. Careful planning, understanding the tools, and applying proven tactics can give your business or organization an edge in the Social Web. This course is ideal for businesses new to social media or for marketers who want to rejuvenate their existing social media strategy. The course discusses how businesses use social media; social media strategies for brands, small businesses, and nonprofits; and which tools are best for each type of business. This course gets you off on the right foot by helping you map out a manageable social media strategy, a plan for each individual tool, and a roadmap for tracking analytics and integrating your tools. The course includes worksheets and resources to help you plan for long-term success.

Social Media Analytics Essentials

Create a realistic social media analytics plan based on your goals while learning essential social media analytics tools to monitor success. Social media can be a real time suck – time you can't afford to lose if your efforts aren't paying off. Social Media Analytics Essentials can get your social media efforts on track by helping you create a realistic social media analytics plan based on your goals and resources. The course begins by outlining a general social media analytics strategy that can help you identify your overall goals, establish measurable baselines, and find the right analytics tools for your needs. Once your goals and baselines are established, learn how different social media analytics tools can help you troubleshoot and realign your efforts to meet your goals. Social Media Analytics Essentials explores both internal and external social media analytics tools. Internal – or built-in – analytics tools like Facebook Insights, WordPress Stats, and YouTube analytics can help you see which of your tactics are yielding the best results within a specific tool. And external analytics tools like Social Mention, Klout, HootSuite, and Google Analytics can give you even further insight. The course includes a worksheet to help you map your own social media analytics plan. This may be a short course, but it is packed with valuable information to help you stop the time suck and get your social media strategy on track and yielding results.

Social Media Guidelines and Policies

Prepare social media guidelines, policies, and listening programs relevant to your organization while exploring digital ethics issues. Social media guidelines and policies can be as important as your social media plan. Social media policies can keep your organization from making disastrous mistakes on social media channels, and help you adhere to industry regulations. Social media guidelines guide your employees on how to represent your organization online, and help to establish online consistency for your company or brand. In addition to social media guidelines and policies, this course delves into listening and engagement programs, and discusses digital ethics, copyright, terms-of-use, and privacy issues. Topics include: Developing listening and engagement programs The 8 stages of social media listening Ethics issues relevant to blogs An overview of blogging codes of conduct Copyright issues relevant to media communities An introduction to Creative Commons Copyright infringement issues and how to handle them An overview of Facebook, LinkedIn, and Google Plus terms of use and guidelines Social networking privacy issues Preparing social media guidelines and policies Worksheets, templates, and resources included!

Social Media Integration Essentials

Learn how to integrate and automate your social media presence while learning the features and options of the social media management tool HootSuite. The ability to share, connect, embed, and otherwise integrate social media content is one of the things that makes social media marketing so powerful. You spend a lot of time generating great content for your online presence, make sure it gets as much exposure as possible by planning an efficient social media integration plan. And save even more time by streamlining your social media tasks using automation tactics and tools. There are many methods by which you can accomplish integration and automation, and an equal number of ways you can mess them up! Social Media Integration Essentials outlines the different methods of integrating and automating your social media presence using best practices, while addressing common problems. The course helps you build a well-oiled social media machine from your existing strategy, and helps you find the best integration methods and automation tools to accomplish your online marketing goals. It is recommended that the Social Media Widgets Essentials course is taken before this course. Topics include: Sharing, integration, and embedding methods for YouTube videos and Flickr images Integration methods used in media sharing communities like Pinterest and SlideShare Recap of integration methods covered in the Social Media Widgets Essentials course Overview of integration and automation methods such as connecting accounts Overview of social media management tools like HootSuite Using HootSuite for connecting social media accounts and blog posts, and for scheduling and automating updates Planning your integration and automation methods and creating a social media integration plan Social Media Integration Plan worksheet included!

Social Media Widgets Essentials

Build a robust and impressive online presence by learning to utilize social media widgets across all your Internet channels. Widgets are the tools that bind the Social Web. Widgets connect social media sites with blogs and websites; add interactivity and advanced features to websites; and help you share your content across the Internet. And widgets are the first step toward a solid integration plan for your entire social media presence. If you want to build a robust online presence, then you need to learn more than the basics about social media widgets. Follow author and new media expert Deltina Hay as she discusses beginning and advanced topics on social media widgets, plugins, APIs, and more in an accessible way that anyone can follow. Social Media Widgets Essentials' Topics include: An overview of buttons, badges, widgets, plugins, embed code, applications, and APIs Different types of widgets, such as social networking, RSS feed, and sharing widgets What widgets are, and the different ways they are implemented An introduction to plugins The widgets available on the WordPress.com blogging platform How plugins and widgets are used and implemented on a WordPress powered website How to create custom widgets An overview and demonstration of Twitter widgets and buttons A demonstration of Facebook social plugins and Facebook Page applications An overview and demonstration of LinkedIn buttons, badges, and Company Page plugins An exploration of Google Plus API tools and plugins If you are ready to stand out and build an truly impressive online presence, then you are ready for Social Media Widgets Essentials.

Twitter Essentials Course

Learn how to use Twitter to market your business through up-to-date, hands-on instruction of Twitter's main features. Used effectively, Twitter can out-perform other social media platforms, helping you generate leads, promote your products and services, and establish yourself as a thought leader. Business owners, online marketers, and entrepreneurs from any industry can benefit from taking this course. Even seasoned Twitter users can learn to use Twitter to its full potential in this comprehensive course. Author and new media expert, Deltina Hay, features the most up-to-date changes to the Twitter platform, and covers the essentials you need to launch and maintain a successful Twitter marketing campaign. Deltina uses real-world examples to demonstrate these topics and more: Comprehensive coverage of the Twitter platform and Twitter settings Effective methods for customizing and optimizing your Twitter profile Exhaustive discussion of the elements of a Tweet and Twitter features Proven tactics for leveraging Twitter features to improve your reach Straight-forward demonstrations of integration using Twitter widgets and other methods Practical advice on automation, promotion, and analytics techniques

WordPress Essentials Course

Create an impressive blog on WordPress.com while learning the features and options of this popular blogging platform. Blogging can help you market your business, establish yourself as a thought leader, get the word out about your causes, and make yourself more attractive to potential employers. This condensed and comprehensive course will get you up and running using WordPress to its full potential in no time. Business owners, entrepreneurs, marketers, social media strategists, students, job seekers, and casual bloggers will all benefit from taking this course. Follow author, developer, and new media expert, Deltina Hay, as she walks you through the process of setting up and developing your WordPress blog in her typical no-nonsense teaching style. Using a real-world example from scratch, Deltina shows you hands-on how to: Take full advantage of the many features and settings within the WordPress platform Publish optimized blog posts with embedded links, images, video, and galleries Utilize all the WordPress formatting options within your posts and pages Choose the right theme for your blog, and customize it to your liking Use posting formats to get the best exposure for your embedded media Create static pages, custom menus, and populate your sidebars (columns) with widgets Integrate your blog with your other social media accounts, create custom widgets, and implement other advanced features

YouTube Essentials

Create an optimized YouTube Channel, while learning tactics to promote your business on YouTube, get more YouTube subscribers, and drive more visits to your website. Imagine using the third most popular site on the Internet to drive hundreds of potential clients your direction. Most people use a fraction of the marketing potential which is freely available on YouTube. YouTube visitors tend to convert more often, and click deeper into websites, than visitors from other social sites. Are you taking full advantage of this motivated audience? Author and new media expert, Deltina Hay, shows you how to optimize your YouTube channel to drive more traffic to your website or social media accounts; and how to generate more sales and leads from within your YouTube videos. The YouTube video lessons in this course are hands-on demonstrations of the tactics you can use to leverage YouTube to its full marketing potential. Topics include: Customizing your YouTube channel for optimum exposure Preparing and optimizing videos for upload to YouTube Using annotations and other YouTube video features to drive traffic Adding interactive features to YouTube videos to increase subscriptions Creating YouTube galleries to place on websites and blogs Integrating and promoting videos in blogs, Facebook, Twitter, and Google Plus This course is intended for business owners and marketers who are serious about leveraging YouTube to generating leads; sell more products and services; or establish themselves as thought leaders.

Creating Great Work

This is a 5 module course. The work we do matters. Having work that excites and motivates us is important. When we do, we are more engaged, enjoy our work more, and are more productive. All of which makes it interesting and fun to go to work. And while our manager and the organization do impact our work situation, we can make an impact too. There are a number of things we can do on our own to ensure we have work that is challenging and enjoyable. The Creating Great Work courseware will help you do just that. By helping you understand what work excites you, how to increase the level of challenge at work, as well as creating a great work-life balance, you’ll learn how to take charge of your own work situation and create exciting and rewarding work. Course Results:  Identify what excites you the most about the company and its future Identify the actions you can take to increase the level of challenge in your own work Analyze key experiences from the last two years to discover what you’ve learned Define what great work balance looks like for you Talk to your boss about the right level of challenge for you Duration:  50 minutes 

Increasing Your Contribution at Work

This is an 8 module course. We all want to do well at work. When we perform well, contribute at a high level, and are seen as a valuable asset to the team, we enjoy work more and have more opportunities. And while our manager typically determines the work that must be accomplished and when, as individual employees we can also greatly impact our work and the level of contribution we achieve. The Increasing Your Contribution at Work courseware will show you how you can be a high performer and increase how you contribute to the team and organization. By staying productive at all times, creating accountability, and increasing your personal success, the courseware will help you take control of your own work situation and drive your personal success now and in the future. Course Result: Identify one action that if done more will increase your personal success Solve for the reasons you struggle to meet commitments Outline the actions that will increase your personal engagement and performance Select specific actions you will take to increase the quantity of work produced Maintain personal productivity while waiting for answers to critical questions Identify the time you are most creative and innovative Organize information to increase your effectiveness and productivity Work with your boss to create accountabilities for how you are responsible to achieve business results Duration:  80 minutes

Writing to Get Things Done

This is a 12 module course. In partnership with the Berry Writing Group, the experts on business writing, the Writing to Get Things Done® Toolkit will improve productivity by teaching how to use writing as a powerful tool for getting things done. Students will improve their on-the-job writing skills—writing clear, easy-to -read emails, letters, memorandums, meeting minutes, procedures, trip reports, and technical reports. Course Results:  Know and use the three components of effective business communication Be able to separate the readers’ needs from the writer’s needs Identify ineffective writing styles Use the reporting process when creating written communications Know how to select and use the best writing model for presenting your thoughts and ideas Be able to write an effective opening paragraph Write an effective middle and closing paragraph Be able to write a concise and effective forecasting subject line Know how to use the writing model required for about 80% of your writing Use the writing model required for long documents, such as reports and manuals Know how to use an effective writing style and tone Assess the quality of your emails Duration:  120 minutes

Building Your Leadership Skills

This is a 10 module course. Being a leader is not just about managing others. It’s also about being a positive role model with others, taking personal responsibility for your actions, and taking the lead to increase your contribution to the organization. Personal leadership is also about communicating well with others, being able to manage conflict when it arises, and inspiring others to be their best. You certainly don’t have to have direct employees to do any of that. When we make the effort to build our personal leadership skills, we increase our contribution to the organization, are seen as valuable players, and create future opportunities for our career. The Building Your Leadership Skills courseware will help you strengthen your leadership skills for whatever role you may have, now as well as in the future. Objectives: Keep your customers informed of key information, progress and status updates Actively seek the thoughts and opinions of others in key situations Demonstrate good judgment for how creative ideas and suggestions will work Perform an integrity review on your actions and behaviors Identify what you need to do differently to effectively contribute to the organization strategy Select the actions you will take to lead the organization’s vision and strategy Identify someone who is good at conflict management who you can learn from Evaluate how inspiring your words and actions are to others Become a powerful and inspirational role model to others Duration: 100 minutes

Communicating with Others

This is a 5 module course. No matter where you work or what job you have, communication matters. We need to communicate with our boss, our co-workers, as well as our customers or clients—we are in constant communication with others. Therefore, it’s a great idea for everyone to build their personal communication skills. When we take the time to strengthen our communication skills, we become more effective at work, we get more things done, and people enjoy working with us. All of which makes for a great and rewarding work situation. The Communicating with Others courseware will provide you the information and tools you’ll need to strengthen your personal communication skills and become more effective at work. Course Results:   Monitor and improve your nonverbal communication Strengthen your ability to read other people's body language Determine how you will talk about, promote and share the organization’s vision with others Create a concise branding statement to connect others to the organization's vision Positively handle queries or complaints from your customers Duration:  50 minutes    

Basic Business Skills Course

This is a 10 module course. At work there are some basic business skills we all should have to be successful, no matter what type of job we may have or where we may work. When developed, these basic skills will help anyone increase personal performance and professional success. Whether it’s building required job skills, meeting customer needs, being able to make great decisions, or understanding the business strategy. Of all these skills matter and will make a significant difference in your ability to succeed. Therefore, if you’d like to increase your contribution at work, and create future career opportunities for yourself, then the Basic Business Skills courseware is just the thing to help get you started in the right direction. Course Results Increase your ability to perform the processes and procedures required for your job. Understand the changing needs of your customers and work to anticipate and meet those needs. Identify all possible outcomes before implementing a decision. Ensure alignment to the organization’s strategy before committing to a project or initiative. Seek out new or cutting-edge programs or processes that positively impact the organization’s strategy. Organize your workspace and maintain a clutter free and productive work environment. Identify the resources you need to be successful in your role. Learn a new workplace technology to enhance your individual work performance. Evaluate how well you adhere to critical workplace rules and policies. Take your knowledge and understanding of financial management to the next level. Duration: 100 minutes

Personal Behaviors and Conduct

This is a 7 module course. Character, integrity and personal conduct matter. They matter in our personal life and they matter at work too. How we conduct ourselves with others makes a difference in our overall ability to succeed. Individuals who show strong character and integrity develop a high level of trust and respect with others, are seen as leaders, and are looked to as an important part of the organization. When you take the time to strengthen your personal behaviors and conduct, you will certainly see a benefit. The Personal Behaviors and Conduct courseware will help you understand if your behaviors are consistent with the company values, if you tend to overreact to stressful situations, and teach you how to strengthen your interactions with others.  Course Results:  Evaluate your level of manners and courtesy at work Determine if you display an attitude to learn Increase objectivity by identifying various perspectives of the same situation Determine if you tend to overreact to stressful and difficult situations Persevere in the face of setbacks Increase the consistency between your actions and the company values Spend time asking questions before immediately jumping to solutions Duration:  70 minutes

You and Your Boss

This is a 5 module course. While it is true that the organization and your boss have a responsibility to create a great work situation for you, it’s also true that you have a responsibility as well. You are responsible for taking action and doing the right things that will help you grow in your career and create a great work situation for yourself. If something isn’t going well, a great question to ask is “What can I do to make it better?” The You and Your Boss courseware is all about developing a great relationship with your boss and strengthening your ability to facilitate productive conversations with him or her. When you are able to ask for feedback, talk about how you support the organization’s vision and strategy, as well as discuss your work-life balance needs, you will find that you have a stronger work situation for yourself now as well as in the future. Course Results:   Identify the areas you need feedback on to deliver great results Ask your boss for feedback on your performance Talk with your boss regarding how your actions & behaviors support the company mission and values Meet with your boss to discuss your work/life balance needs Recognize your boss for his or her contribution to the team’s achievements & your individual success Duration:  50 minutes

18 Wheel & Straight Truck Security Inspection Procedures V2.6 Course

Every year, during the first week of June and usually on a Tuesday, Wednesday and Thursday, the CVSA (Commercial Vehicle Safety Alliance) holds the annual sting operation code named “Roadcheck”. During the 72-hour event approximately ten thousand federal, state, provincial and local truck and bus inspectors hold inspection operations throughout the USA, Canada and Mexico using North American Standard Level I Inspection Procedures.

Access to Medical Records V2.16 Course

1910.1020(a) -The purpose of this course is to explain to employees and their designated representatives a right of access to relevant exposure and medical records; and to provide representatives of the Assistant Secretary a right of access to these records in order to fulfill responsibilities under the Occupational Safety and Health Act.

Accident Investigation V2.16 Course

Thousands of accidents occur throughout the United States every day. The failure of people, equipment, supplies, or surroundings to behave or react as expected causes most of them. Accident investigations determine how and why these failures occur. By using the information gained through an investigation, a similar, or perhaps more disastrous, accident may be prevented. It is important to conduct accident investigations with prevention in mind. There are currently no specific standards for accident investigation.

Active Shooter V2.16 Course

Active shooter incidents are often unpredictable and evolve quickly. In the midst of the chaos, anyone can play an integral role in mitigating the impacts of an active shooter incident. The U.S. Department of Homeland Security (DHS) aims to enhance preparedness through a "whole community" approach by providing  products, tools, and resources to help you prepare for and respond to an active shooter incident. To access the most applicable information, please select one of the provided categories.

Aerial Lift Safety V2.16 Course

Aerial Lifts: Unless otherwise provided in this section, aerial lifts acquired for use on or after January 22, 1973 shall be designed and constructed in conformance with the applicable requirements of the American National Standards for "Vehicle Mounted Elevating and Rotating Work Platforms," ANSI A92.2-1969, including appendix. Aerial lifts acquired before January 22, 1973 which do not meet the requirements of ANSI A92.2-1969, may not be used after January 1, 1976, unless they shall have been modified so as to conform with the applicable design and construction requirements of ANSI A92.2-1969.

Anhydrous Ammonia Safety V2.6 Course

Anhydrous Ammonia is an important source of nitrogen fertilizer for crops. The improper handling of Anhydrous Ammonia can have catastrophic results on both plants and farm workers. Common injuries are severe burns to eyes, skin and the respiratory tract. "Ammonia is considered a high health hazard because it is corrosive to the skin, eyes, and lungs. Exposure to 300 ppm is immediately dangerous to life and health. Ammonia is also flammable at concentrations of approximately 15% to 28% by volume in air. When mixed with lubricating oils, its flammable concentration range is increased. It can explode if released in an enclosed space with a source of ignition present, or if a vessel containing anhydrous ammonia is exposed to fire. Fortunately, ammonia has a low odor threshold (20 ppm), so most people will seek relief at much lower concentrations. Ammonia refrigeration is addressed in specific standards for the general industry." Source: https://www.osha.gov/ammonia-refrigeration Course Objectives: Anhydrous ammonia is a clear, colorless gas at standard temperature and pressure conditions and has a very characteristic odor. The odor is the strongest safety feature of the product. A concentration of more than 5,000 parts per million will disable a person so that escape is impossible and suffocation results. Course Features: Audio Narration

Back Safety V2.16 Course

Back injuries can be extremely painful and long-lasting. OSHA reports that "back strain due to overexertion represents one of the largest segments of employee injuries in the American workplace. Only the common cold accounts for more lost days of work." The National Safety Council has stated that overexertion is the cause of about 31 percent of all disabling work injuries. It's important to know what types of acts are likely to cause back strain and how to work in ways to reduce the risk. General Duty Clause: Workplace hazards that can result in back injuries are subject to OSHA citations under the General Duty Clause of the Occupational Safety and Health Act.

Battery Safety V2.6 Course

OSHA - Batteries and battery charging. Batteries provide a portable – and usually safe – source of electrical power for countless applications. From tiny cells used in wristwatches to industrial-size utility backups, batteries keep things working for us. There are some hazards associated with batteries, however. The chemical reactions required to generate electricity involve toxic and explosive substances, harmful to humans and the environment. Large batteries can deliver fatal electrical shock.

Behavior Based Safety V2.16 Course

SINCE it first rose to popularity in the early 1990s, behavior-based safety (BBS) has become an established and widely respected tool for safety improvement. While not without its critics, BBS has clearly had its successes, among them introducing new tools that allow greater precision in making improvements in safety systems and equipment. As BBS continues to evolve as an EH&S tool, many are now asking how to build on the approach for even greater effectiveness in safety management. What does the future of BBS hold for organizations currently using it, and how does the experience of the past 20 years inform our approach to EH&S going forward?

Bloodborne Pathogens V2.16 Course

1910.1030 - Blood borne Pathogens: The OSHA Bloodborne Pathogens standard (29 CFR 1910.1030) requires employers to eliminate, or at least minimize, the hazards of occupational exposure to bloodborne pathogens. The standard requires employers of workers at risk of occupational exposure to blood or OPIM to develop a written Bloodborne Pathogen Exposure Control Plan. In addition, such employers must implement a combination of safety measures including engineering and work practice controls, personal protective equipment, employee training, and offering potentially exposed workers the vaccination against hepatitis B

Butadiene Safety Awareness V2.6 Course

1,3-Butadiene ranks 36th in the most produced chemicals in the United States. Three billion pounds per year are produced in the United States and 12 billion globally. 1,3-butadiene is produced through the processing of petroleum and is mainly used in the production of synthetic rubber, but is also found in smaller amounts in plastics and fuel. Exposure to 1,3-butadiene mainly occurs in the workplace, including the following industries: synthetic elastomer (rubber and latex) production, petroleum refining, secondary lead smelting, water treatment, agricultural fungicides, production of raw material for nylon, and the use of fossil fuels. Exposure can also occur from automobile exhaust; polluted air and water near chemical, plastic or rubber facilities; cigarette smoke; and ingestion of foods that are contaminated from plastic or rubber containers.

Carcinogens V2.16 Course

1910.1003 - Carcinogens - Millions of U.S. workers are exposed to chemical materials that could be carcinogenic. If any of your workers are in this group, train them to take these steps to protect themselves from carcinogen exposure.

Caustic Soda Solutions Awareness V2.6 Course

Caustic Soda in all forms is a highly corrosive material that can cause serious burns to the eyes and skin. Eye contact, even if only a few seconds, can cause permanent damage, even blindness. Short contact with the skin may caused marked irritation or chemical burns. Potential symptoms: Eye, skin mucous membrane irritation; sore throat, cough, labored breathing, shortness of breath; pulmonary edema, pneumonitis; eye, skin burns; redness, pain, blisters; blurred vision, blindness (from contact with liquid); temporary loss of hair; INGES ACUTE: Burning sensation; nausea, vomiting; abdominal pain, diarrhea; swelling of the larynx to the point of suffocation; shock or collapse. Source: https://www.osha.gov/chemicaldata/

Cold Weather Safety V2.16 Course

Cold Weather Safety - When winter is locked in around us, OSHA and other experts offers tips on things an employer can do to protect workers from cold weather. But given that you can’t monitor everyone all the time, there’s only so much the organization can do in any safety situation. In the end, the responsibility for safety always falls on the individual worker. --Understand the risks of cold weather. Among the most serious are frostbite and hypothermia. --Know when these threats may be affecting you. For frostbite, that means feeling cold, then numb, with tingling, aching or brief pain. Frostbitten skin also may appear white or grayish, and may blister. Hypothermia is signaled by chills, shivering, and feelings of drowsiness and confusion.

Confined Space Awareness V2.16 Course

1910.146 -Confined Space:Understanding and applying OSHA standards is at the heart of any safety and health program. This white paper is a review of permit-required confined space (29 CFR 1910.146), a widely applied and frequently cited standard. The article aims to provide a helpful overview of the requirements, as well as some compliance tips to give your programs a boost, or to help you get one off the ground. There's nothing new about confined spaces or their hazards. In Roman times, the emperor Trajan sentenced criminals to clean sewers, an occupation known to be particularly dangerous.

Crane Safety V2.16 Course

Crane, Derrick, and Hoist Safety (29 CFR 1910) - Moving large, heavy loads is crucial to today's manufacturing and construction industries. Much technology has been developed for these operations, including careful training and extensive workplace precautions. There are significant safety issues to be considered, both for the operators of the diverse "lifting" devices, and for workers in proximity to them. This page is a starting point for finding information about these devices, including elevators and conveyors, and their operation. Crane, derrick, and hoist safety hazards are addressed in specific standards for the general industry, marine terminals, longshoring, gear certification, and the construction industry.

Disaster Management V2.16 Course

Disaster Management: Emergencies can create a variety of hazards for workers in the impacted area. Preparing before an emergency incident plays a vital role in ensuring that employers and workers have the necessary equipment, know where to go, and know how to keep themselves safe when an emergency occurs. These Emergency Preparedness and Response pages provide information on how to prepare and train for emergencies and the hazards to be aware of when an emergency occurs. The pages provide information for employers and workers across industries, and for workers who will be responding to the emergency.

Discrimination and Harassment V2.16 Course

Unlawful harassment is a form of discrimination that violates Title VII of the Civil Rights Act of 1964 and other federal authority.   Unwelcome verbal or physical conduct based on race, color, religion, sex (whether or not of a sexual nature and including same-gender harassment and gender identity harassment), national origin, age (40 and over), disability (mental or physical), sexual orientation, or retaliation (sometimes collectively referred to as “legally protected characteristics”) can constitute harassment.

Driving Safety V2.16 Course

Driving Safety - According to the Bureau of Labor Statistics' Table A-6. Fatal occupational injuries resulting from transportation incidents and homicides by occupation, All United States, 2010, more than 1,766 deaths a year result from occupational transportation incidents. That number is more than 38 percent of the 4,547 annual number of fatalities from occupational injuries. While fatal highway incidents remained the most frequent type of fatal work-related event, transportation incidents decreased slightly in 2010 relative to 2009, but still accounted for nearly 2 out of every 5 fatal work injuries in 2010.

Driving Skills V2.16 Course

Driving in traffic is more than just knowing how to operate the mechanisms which control the vehicle; it requires knowing how to apply the rules of the road (which govern safe and efficient sharing with other users). An effective driver also has an intuitive understanding of the basics of vehicle handling and can drive responsibly.

Drug & Alcohol Employee V2.16 Course

Drug & Alcohol - The vast majority of drug users are employed, and when they arrive for work, they don't leave their problems at the door. Of the 17.2 million illicit drug users aged 18 or older in 2005, 12.9 million (74.8 percent) were employed either full or part time. Furthermore, research indicates that between 10 and 20 percent of the nation's workers who die on the job test positive for alcohol or other drugs. In fact, industries with the highest rates of drug use are the same as those at a high risk for occupational injuries, such as construction, mining, manufacturing and wholesale.

Electrical Safety Unqualified V2.16 Course

Electrical Safety: -STD 01-16-007: Understanding the electrical safety for unqualified workers plan at your facility is crucial to your safety. Unqualified workers, in this case, are machine operators, operators of powered industrial trucks, construction workers, and other personnel who are not specifically qualified to perform electrical work, but who need to know essential information about the hazards of electricity and how to prevent serious injury.

Emergency Planning V2.16 Course

1910.38 - Emergency Action Plan: Having an action plan is an important part of emergency preparedness. However, merely writing one isn’t enough. You also have to make sure it is workable.

Emergency Response V2.16 Course

Emergency Response: OSHA and its State Plan partners help set and implement national safety and health standards for emergency responders. Foremost among these standards is the Hazardous Waste Operations and Emergency Response standard of 29 CFR 1910.120(q).

Environmental Awareness V2.16 Course

Environmental Awareness: In March 2011, EPA finalized rules to regulate emissions of air toxics, including mercury, from large industrial boilers and solid waste incinerators. EPA decided to keep the standards from going into effect, however, because we wanted to make sure the rules reflected new information and additional public comments. In December 2011, EPA re-proposed the rules that reflect new information and we expect to finalize them later this year. EPA and the Obama Administration are committed to these standards and the significant health benefits for our children and our families.

Ergonomics Awareness Safety Training V2.16 Course

Ergonomics is the science of fitting the job to the worker doing that job. The goal of ergonomics is to reduce a worker's exposure to musculoskeletal disorder (MSD) risk factors by changing the design of a workstation or the way a job is performed, allowing workers to rotate through different jobs, or providing personal protective equipment (PPE). While the Clinton-era ergonomics standard was revoked, OSHA will cite ergonomics violations under the General Duty Clause.

Eye Safety General Awareness V2.16 Course

1910.133- Eye and face protection.This eye protection safety training course will teach employees the basics of eye protection on the job, including identifying the potential work areas and activities that could cause injury to your eyes and understanding how to prevent those injuries. Also covered is the use, maintenance, and inspection of protective eyewear as well as the use of appropriate first aid for emergencies while at work.

Fall Prevention Safety V2.16 Course

Fall Protection: In 2008, the Bureau of Labor Statistics (BLS) reported that fatal work injuries involving falls decreased 20 percent in 2008 after a sharp increase in 2007. The 847 fatal falls in 2007 was the series high. Identifying fall hazards and deciding how best to protect workers is the first step in reducing or eliminating fall hazards. Occupational fatalities caused by falls remain a serious public health problem. The US Department of Labor (DOL) lists falls as one of the leading causes of traumatic occupational death, accounting for eight percent of all occupational fatalities from trauma. Any time a worker is at a height of four feet or more, the worker is at risk and needs to be protected. Fall protection must be provided at four feet in general industry, five feet in maritime and six feet in construction. However, regardless of the fall distance, fall protection must be provided when working over dangerous equipment and machinery.

Fatigue at Work V2.16 Course

Fatigue: The signs are clearly seen on the face. The eyes look tired and sleepy, forehead is creased, the head is rests on the hands and there are files piled on the desk waiting to be looked at. If you find yourself in this way more often than not; you are suffering from fatigue at work. This feeling of chronic tiredness, frequent headaches, muscle weakness and moodiness are symptoms of fatigue.

Fire Prevention and Safety V2.16 Course

1910.39 -Fire safety is important business. National Fire Prevention Week is intended to focus on the importance of fire safety in the home, in schools and at work. But workplace fire safety is the Occupational Safety and Health Administration's (OSHA) principal focus and saving lives and preventing injuries due to fire is a key concern. According to National Safety Council figures, losses due to workplace fires in 1988 totaled $3.1 billion. Of the more than 5,000 persons who lost their lives due to fires in 1988, the National Safety Council estimates 360 were workplace deaths. When OSHA conducts workplace inspections, it checks to see whether employers are complying with OSHA standards for fire safety. OSHA standards require employers to provide proper exits, fire fighting equipment, emergency plans, and employee training to prevent fire deaths and injuries in the workplace.

First Aid General Awareness Training V2.16 Course

1910.151 -  First aid includes any one-time treatment and follow-up for observation of minor injuries, including cuts, abrasions, bruises, first-degree burns, sprains, and splinters. Injuries or illnesses requiring only first aid are commonplace. One or more workers should be properly trained to administer basic first aid, including CPR. Workplaces should have a well-stocked first-aid kit and at least one or more employee assigned the responsibility for administering or coordinating first-aid treatments.

Flammable and Combustible Liquids V2.6 Course

1910.106 -There are an estimated 575,000 existing chemical products, and hundreds of new ones being introduced annually. Many of these chemical products contain properties that are flammable or combustible. This poses a serious problem for exposed workers and their employer. The OSHA Flammable and combustible liquids Standard establishes uniform requirements to ensure that the hazards associated the storage, handling, and use of all chemicals used in U.S. workplaces are evaluated, and that this hazard information is transmitted to all affected workers.

Forklift - Classroom V2.16 Course

1910.178 - Each year, tens of thousands of injuries related to powered industrial trucks (PIT), or forklifts, occur in US workplaces. Many employees are injured when lift trucks are inadvertently driven off loading docks, lifts fall between docks and an unsecured trailer, they are struck by a lift truck, or when they fall while on elevated pallets and tines. Most incidents also involve property damage, including damage to overhead sprinklers, racking, pipes, walls, and machinery. Unfortunately, most employee injuries and property damage can be attributed to lack of safe operating procedures, lack of safety-rule enforcement, and insufficient or inadequate training.

GFCI Awareness Training V2.6 Course

CFR 1926 - OSHA and many state safety laws have helped to provide safe working areas for electricians. Individuals can work safely on electrical equipment with today's safeguards and recommended work practices. In addition, an understanding of the principles of electricity is gained. Ask supervisors when in doubt about a procedure. Report any unsafe conditions, equipment, or work practices as soon as possible. Ground fault circuit interrupter (GFCI) is an electrical device which protects personnel by detecting potentially hazardous ground faults and quickly disconnecting power from the circuit. A potentially dangerous ground fault is any amount of current above the level that may deliver a dangerous shock. Any current over 8 mA is considered potentially dangerous depending on the path the current takes, the amount of time exposed to the shock, and the physical condition of the person receiving the shock.

Globally Harmonized System of Classification and Labeling of Chemicals [GHS] V2.6 (Course)

GHS: The GHS is an acronym for The Globally Harmonized System of Classification and Labeling of Chemicals. The GHS is a system for standardizing and harmonizing the classification and labeling of chemicals.

Guidance on Simultaneous Operations SIMOPS V2.6 Course

SIMOPS (Simultaneous Operations): Doing two or more things at the same time can be difficult under any circumstances. The risks associated with simultaneous operations in support of oil and gas exploration and production, for example, related construction and survey activities, can be great and potentially dangerous. Course Objectives: Glossary SIMOPS Flowchart SIMOPS Process Course Features: Audio Narration

Hand and Power Tool Safety V2.16 Course

Hand and power tools are a common part of our everyday lives and are present in nearly every industry. These tools help us to easily perform tasks that otherwise would be difficult or impossible. However, these simple tools can be hazardous and have the potential for causing severe injuries when used or maintained improperly. Special attention toward hand and power tool safety is necessary in order to reduce or eliminate these hazards.

Hand Wrist and Finger Safety V2.16 Course

Hand Wrist & Finger - General requirements. Employers shall select and require employees to use appropriate hand protection when employees' hands are exposed to hazards such as those from skin absorption of harmful substances; severe cuts or lacerations; severe abrasions; punctures; chemical burns; thermal burns; and harmful temperature extremes.

Hazard Recoginition V2.16 Course

Hazard Recognition: Pertains to all areas of work.

HAZCOM RTK V2.16 (Course)

Hazard Communications - In order to ensure chemical safety in the workplace, information must be available about the identities and hazards of the chemicals. OSHA's Hazard Communication Standard (HCS) requires the development and dissemination of such information: Chemical manufacturers and importers are required to evaluate the hazards of the chemicals they produce or import, and Prepare labels and material safety data sheets (MSDSs) to convey the hazard information to their downstream customers. All employers with hazardous chemicals in their workplaces must have labels and MSDSs for their exposed workers, and train them to handle the chemicals appropriately.

HAZMAT V2.16 (Course)

HazMat - The Occupational Safety and Health Administration (OSHA) requires all employees who potentially will work around or be exposed to hazardous materials (Hazmat) be trained before they begin working. Training includes an explanation of the hazards, how to handle hazardous materials, how to use personal protective equipment (PPE), how to minimize risks from hazards and medical surveillance requirements (monitoring and recognition of exposure symptoms). To aid trainers, OSHA has provided Publication 2254, Training Requirements in OSHA Standards and Training Guidelines.

HAZWOPER Overview V2.16 Course

Introduction to HazWoper - The purpose of this unit is to give trainees a general understanding of what “HAZWOPER” means, the purpose of the OSHA HAZWOPER Standard, and the requirements associated with safety and health training and medical surveillance. At the conclusion of this unit, trainees will know what “HAZWOPER” means and the purpose of the OSHA HAZWOPER Standard. They will also have a general understanding of chemical hazards, control measures, and the basic requirements of emergency response training.

Health Wellness V2.16 Course

OSHA Safety & Health: Believe it or not workplace wellness is extremely important. The healthier your employees are mentally and physical, the more productivity you will receive from them. Workplace wellness affects everyone. If a person is physical ill their productivity will slow. They will in turn probably be grumpy and this could affect the other employees and possibly their work too. They can also infect the rest of your staff with their illness which could result in call outs and even less productivity. Workplace wellness does not just imply physical wellness. It also carries over to mental wellness too. Stressful situations, lack of sleep, problems at home can all affect a person’s work. In order to have a healthy business you must have a healthy staff.

Hearing Conservation V2.16 Course

Hearing Conservation - Every year, approximately 30 million people in the United States are occupationally exposed to hazardous noise. Noise-related hearing loss has been listed as one of the most prevalent occupational health concerns in the United States for more than 25 years. Thousands of workers every year suffer from preventable hearing loss due to high workplace noise levels. Since 2004, the Bureau of Labor Statistics has reported that nearly 125,000 workers have suffered significant, permanent hearing loss. In 2009 alone, BLS reported more than 21,000 hearing loss cases.

Heat Stress V2.16 (Course)

Heat Exhauston (Stress) - Operations involving high air temperatures, radiant heat sources, high humidity, direct physical contact with hot objects, or strenuous physical activities have a high potential for inducing heat stress in employees engaged in such operations. Such places include: iron and steel foundries, nonferrous foundries, brick-firing and ceramic plants, glass products facilities, rubber products factories, electrical utilities (particularly boiler rooms), bakeries, confectioneries, commercial kitchens, laundries, food canneries, chemical plants, mining sites, smelters, and steam tunnels.

Hot Work V2.16 Course

Hot Work - Hot work is any work that involves burning, welding, using fire- or spark-producing tools, or that produces a source of ignition.  

Hydrogen Sulfide Awareness V2.16 Course

API RP 49 - H2S training is required for anyone working in the oilfield or petrochemical industry. Hydrogen Sulfide training is required for all workers involved in oil exploration, production and refining. In order to work safely around hydrogen sulfide, you must be aware of its properties and characteristics. This H2S Training program teaches how to recognize when Hydrogen Sulfide is present in the work area and take necessary precautions to work with Hydrogen Sulfide safely. This H2S training helps fulfill the training requirements of API Recommended Practice 49, ANSI Z390.1 and other regulatory standards. This employee safety training program uses comprehensive online exams assure mastery of all safety concepts in this H2S training course. Improve your H2S knowledge with this online safety training course.

Introduction to Arc-Flash Hazards Awareness V2.16 Course

OSHA 29 CFR-1910: OSHA considers arc flash to be a "recognized hazard" for which appropriate safety standards (most importantly, NFPA 70E) exist. While OSHA does not mandate that employers follow NFPA 70E, failure to do so may result in a citation in the event of an arc flash incident which NFPA 70E compliance could have prevented. In addition, various states have OSHA state plans which mandate compliance with NFPA 70E. Employers should check the relevant state codes, as considerable variation exists.

Introduction to OSHA V2.16 Course

OSHA (wiki) :The United States Occupational Safety and Health Administration (OSHA) is an agency of the United States Department of Labor. It was created by Congress of the United States under the Occupational Safety and Health Act, signed by President Richard M. Nixon, on December 29, 1970. Its mission is to prevent work-related injuries, illnesses, and occupational fatality by issuing and enforcing standards for workplace safety and health. It was also established to create a better workplace for all workers and to ensure the safety of everyone by making and enforcing certain standards that are needed to protect the people. The agency is headed by a Deputy Assistant Secretary of Labor.

Journey Management V2.16 Course

Planning and carrying out road transport missions safely requires a thorough understanding and strict adherence to safety rules established by an Organisation. The challenge is to coordinate and monitor each step in this process so that missions are managed competently from beginning to end.

JSEA V2.16 Course

In the workplace, one simple human error can lead to a severe accident or injury. It takes a trained mind to evaluate the relationship between the worker, the task, the work area, the tools, and the equipment. A job hazard analysis allows supervisors to find the potential hazards before they occur. Comprehensive job hazard analyses can not only reduce injury and illness rates, but can also save companies money in workers’ compensation costs and downtime due to accidents

Land Transportation V2.16 Course

Driving Safety - According to the Bureau of Labor Statistics' Table A-6. Fatal occupational injuries resulting from transportation incidents and homicides by occupation, All United States, 2010, more than 1,766 deaths a year result from occupational transportation incidents. That number is more than 38 percent of the 4,547 annual number of fatalities from occupational injuries. While fatal highway incidents remained the most frequent type of fatal work-related event, transportation incidents decreased slightly in 2010 relative to 2009, but still accounted for nearly 2 out of every 5 fatal work injuries in 2010.

Leadership Skills V2.16 Course

Leadership is the process of influencing others to achieve the organizational goals.  Leadership is an interaction between the leader, the followers, and the situation.

Lockout Tagout V2.16 Course

Lockout Tagout - Approximately 3 million workers service equipment and face the greatest risk of injury if lockout/tagout is not properly implemented. Compliance with the lockout/tagout standard (29 CFR 1910.147) prevents an estimated 120 fatalities and 50,000 injuries each year. Workers injured on the job from exposure to hazardous energy lose an average of 24 workdays for recuperation. In a study conducted by the United Auto Workers (UAW), 20% of the fatalities (83 of 414) that occurred among their members between 1973 and 1995 were attributed to inadequate hazardous energy control procedures specifically, lockout/tagout procedures.

Machine Guards V2.16 Course

Machine Guards - Moving machine parts have the potential to cause severe workplace injuries, such as crushed fingers or hands, amputations, burns, or blindness. Safeguards are essential for protecting workers from these preventable injuries. Any machine part, function, or process that may cause injury must be safeguarded. When the operation of a machine or accidental contact injure the operator or others in the vicinity, the hazards must be eliminated or controlled. This page contains general information on the various hazards of mechanical motion and techniques for protecting workers.

Mobile Equipment and Flagger Safety V2.16 Course

Employers are responsible for providing a safe and healthful workplace for their workers. OSHA's role is to assure the safety and health of America's workers by setting and enforcing standards; providing training, outreach, and education; establishing partnerships; and encouraging continual improvement in workplace safety and health.

Near Miss V2.16 Course

OSHA doesn't really get into explaining the definition of near miss. But insurance company and safety experts mostly agree on one thing: that just because on one got hurt,  the concept of  "no-harm, no-foul" does not apply.  Instead, the thinking is that near misses represent a serious problem - and an opportunity.  A problem that they were allowed to happen, but an opportunity to learn from them and address the underlying problems.

New Hire Orientation V2.16 Course

NEO: The OSHA Office of Statistics reports that 40 percent of employees injured at work have been on the job less than 1 year. New hires need to be made aware of how serious safety training is right from the start. While there is no specific requirement for new hire safety orientation, many training requirements explicitly state that training must be provided to new employees.

NORM Awareness V2.16 Course

NORM - Under various circumstances, the radionuclides, primarily from the uranium and thorium decay series, can contaminate the environment to the extent that they pose real or potential public health risks. The investigation and regulatory control of the impacts of most of these sources have been overlooked by federal and state agencies in the past, while stringent controls were placed on X-ray and other man-made sources of radiation. This lack of strict controls has been due, in part, to the fact that the federal government has limited jurisdiction over TENR, and control was previously left up to the states, which often times did not have adequate programs or staff to deal with the problem. TENR is a subset of a larger grouping referred to as naturally-occurring radioactive materials (NORM), Regulations to deal with NORM are being developed by a task force of the Conference of Radiation Control Program Directors (CRCPD) and have been through six drafts to date.

Occupational Health V2.16 Course

With the Occupational Safety and Health Act of 1970, Congress created the Occupational Safety and Health Administration (OSHA) to assure safe and healthful working conditions for working men and women by setting and enforcing standards and by providing training, outreach, education and assistance.

Pinch Points V2.16 Course

Pinch Points - The Occupational Safety and Health Administration (OSHA) regulates workplace safety around pinch points to reduce occupational injuries. According to the OSHA definition, pinch points are points on presses and other workplace equipment where workers could get a finger or other body part caught between two moving parts. The OSHA warns that pinch points can cause severe injuries, including amputation, and regulates work practices for workers exposed to pinch points.

Portable Fire Extinguishers V2.16 Course

Portable Fire Extinguisher - This course explains the placement, use, maintenance, and testing of portable fire extinguishers provided for the use of employees. Paragraph (d) of this section does not apply to extinguishers provided for employee use on the outside of workplace buildings or structures. Where extinguishers are provided but are not intended for employee use and the employer has an emergency action plan and a fire prevention plan that meet the requirements of 29 CFR 1910.38 and 29 CFR 1910.39 respectively, then only the requirements of paragraphs (e) and (f) of this section apply.

Powered Platforms V2.6 Course

Powered Platforms, Manlifts, and Vehicle-Mounted Work Platforms - Powered Platforms §1910.66 (i)(1) (i) Working platforms shall be operated only by persons who are proficient in the operation, safe use and inspection of the particular working platform to be operated. (ii) All employees who operate working platforms shall be trained in the following: (A) Recognition of, and preventive measures for, the safety hazards associated with their individual work tasks. (B) General recognition and prevention of safety hazards associated with the use of working platforms, including the provisions in the section relating to the particular working platform to be operated. (C) Emergency action plan procedures required in paragraph (e)(9) of this section. (D) Work procedures required in paragraph (i)(1)(iv) of this section. (E) Personal fall arrest system inspection, care, use and system performance. (iii) Training of employees in the operation and inspection of working platforms shall be done by a competent person. (iv) Written work procedures for the operation, safe use and inspection of working platforms shall be provided for employee training. Pictorial methods of instruction, may be used, in lieu of written work procedures, if employee communication is improved using this method. The operating manuals supplied by manufacturers for platform system components can serve as the basis for these procedures. (v) The employer shall certify that employees have been trained in operating and inspecting a working platform by preparing a certification record which includes the identity of the person trained, the signature of the employer or the person who conducted the training and the date that training was completed. The certification record shall be prepared at the completion of the training required in paragraph (i)(1)(ii) of this section, and shall be maintained in a file for the duration of the employee's employment. The certification record shall be kept readily available for review by the Assistant Secretary of Labor or the Assistant Secretary's representative.

PPE & You V2.16 Course

Personal Protective Equipment (PPE) - OSHA requires the use of personal protective equipment (PPE) to reduce employee exposure to hazards when engineering and administrative controls are not feasible or effective in reducing these exposures to acceptable levels. Employers are required to determine if PPE should be used to protect their workers.

Progressive Discipline V2.16 Course

Federal OSHA does not specifically require discipline for an employee who violates company safety rules or OSHA regulations. That said, OSHA does seem to encourage disciplinary enforcement of employee safety violations through programs like VPP. Some states have their own safety and health laws and enforcement agencies that may have a requirement for disciplinary action, and you should verify that in the state at issue. Also, state workers compensation laws may have a penalty (reduction of benefits) for employees who are injured as a result of violating a known, posted safety rule. This varies from state to state.

PSM and Methods V2.6 Course

PSM - Unexpected releases of toxic, reactive, or flammable liquids and gases in processes involving highly hazardous chemicals have been reported for many years in various industries that use chemicals with such properties. Regardless of the industry that uses these highly hazardous chemicals, there is a potential for an accidental release any time they are not properly controlled, creating the possibility of disaster.

Respiratory Safety V2.16 Course

Respiratory Safety - In the control of those occupational diseases caused by breathing air contaminated with harmful dusts, fogs, fumes, mists, gases, smokes, sprays, or vapors, the primary objective shall be to prevent atmospheric contamination. This shall be accomplished as far as feasible by accepted engineering control measures (for example, enclosure or confinement of the operation, general and local ventilation, and substitution of less toxic materials). When effective engineering controls are not feasible, or while they are being instituted, appropriate respirators shall be used pursuant to this section.

Return to Work V2.16 Course

An organization's workforce is its most valuable asset. And when an employee can't work due to illness or injury, it impacts not only an organization's productivity, but also its morale.

Rigging Safety V2.16 Course

Rigging - The Occupational Safety and Health Administration (OSHA) is a U.S. government organization responsible for protecting workers' safety rights. It was developed in 1970 by the OSH Act, the goal of which was to reduce work-related injuries and deaths. Standards developed by OSHA are strictly enforced, with heavy financial penalties for those found not complying. Regulations are numerous in health care and manufacturing but especially stringent in the construction field, where workers face a large variety of potential hazards each day. One of the biggest dangers on the construction field is the operation of rigging equipment. Rigging involves the use of cranes and other large pieces of equipment to lift steel and other materials to upper levels of the building. This practice is heavily regulated by OSHA, and rules and regulations to construction rigging can be found in OSHA Standard 1926.

Root Cause V2.16 Course

Thousands of accidents occur throughout the United States every day. Accident investigations determine how and why these accidents occur. By using the information gained through an investigation, a similar or perhaps more disastrous accident may be prevented. Accident investigations should always be conducted with prevention in mind. This course will introduce basic accident investigation procedures, root cause analysis, and accident analysis techniques.

Safety Attitudes and Actions V2.16 Course

Safety Attitude - Before safety comes safety attitude. The articles here will show you how to build it, and maintain it when you do. We’ll talk motivation technique, incentives, employee contests, recognition programs, and other safety awareness methods.

Safety Housekeeping V2.16 Course

OSHA housekeeping rules (29 CFR 1910.22) state that "all places of employment, passageways, storerooms, and service rooms should be kept clean and orderly and in a sanitary condition." The regulation makes specific mention of keeping floors clean and dry: "To facilitate cleaning, every floor, working place, and passageway shall be kept free from protruding nails, splinters, holes, or loose boards." The regulation also says that "aisles and passageways shall be kept clear and in good repair."  

Safety Signs and Tags V2.16 Course

Signs & Tags: Signs and symbols required by this subpart shall be visible at all times when work is being performed, and shall be removed or covered promptly when the hazards no longer exist.

Scaffolding Safety V2.6 Course

Scaffolds: The Bureau of Labor Statistics' Census of Fatal Occupational Injuries (CFOI) reported 54 fatalities occurred in the year 2009 from scaffolds, staging. In a Bureau of Labor and Statistics (BLS) study, 72% of workers injured in scaffold accidents attributed the accident either to the planking or support giving way, or to the employee slipping or being struck by a falling object. All of these can be controlled by compliance with OSHA standards.

Sexual Harassment in the Workplace V2.6 Course

FCC: Unlawful harassment is a form of discrimination that violates Title VII of the Civil Rights Act of 1964 and other federal authority. Unwelcome verbal or physical conduct based on race, color, religion, sex (whether or not of a sexual nature and including same-gender harassment and gender identity harassment), national origin, age (40 and over), disability (mental or physical), sexual orientation, or retaliation (sometimes collectively referred to as “legally protected characteristics”) constitutes harassment when: The conduct is sufficiently severe or pervasive to create a hostile work environment; or A supervisor’s harassing conduct results in a tangible change in an employee’s employment status or benefits (for example, demotion, termination, failure to promote, etc.).

Short Service Employee V2.6 Course

This program explains guidelines for a Short Service Employee Program to appropriately supervise, train and monitor new experienced and inexperienced employees.

Silica Exposure Awareness V2.6 Course

Silica Awareness : Silicosis has been a recognized disease process for over 400 years.Agricola in his Treatise on Mining, written in 1556 described a pulmonary disease afflicting stonecutters and miners and later by Ramazzini in 1713.Technological advances in the last century, have dramatically increased the dust exposure to the worker due to the high pressure power and air equipment used to in mining, sandblasting and other industrial settings.

Slips Trips Falls V2.6 Course

Slips Trips Falls: Although some workplace slips, trips and falls are not serious accidents, statistics show that nonfatal slips, trips and falls account for approximately 20% of all injuries involving lost workdays. In fact, According to the National Safety Council’s Accident Facts (1995 edition is the most recent for which data is conclusive) slips, trips and falls rank as the fourth leading cause of fatal injuries to American Workers!

SPCC Plan V2.6 Course

"40 CFR 112.1 – 112.15 (Subparts A-C) - This set of regulations establish the Spill Prevention, Containment, and Countermeasures (SPCC) rule. They establish procedures, methods, equipment, and other requirements to prevent the discharge of oil from non-transportation-related onshore and offshore facilities into or upon the navigable waters of the United States or adjoining shorelines, or into or upon the waters of the contiguous zone. This rule applies to any owner or operator of a non-transportation-related onshore or offshore facility engaged in drilling, producing, gathering, storing, processing, refining, transferring, distributing, using, or consuming oil and oil products, which due to its location, could reasonably be expected to discharge oil in quantities that may be “harmful.” Generally interpreted as “leave a sheen." Source: https://essr.umd.edu/sites/essr.umd.edu/files/uploads/UMD_SPCC_February2014.pdf and http://www.opensourcesafety.training/course/info.php?id=61 Course Objectives: To meet the requirements for training under the SPCC Requirements in: The operation and maintenance of equipment and response procedures Applicable pollution control laws, rules, and regulations General facility operations and the contents of a facility SPCC Plan To better prepare you for your role in the prevention of spills and to protect the environment Course Features: Audio Narration

Stairs and Ladders V2.6 Course

Stairs & Ladders 1926.851(a) Only those stairways, passageways, and ladders, designated as means of access to the structure of a building, shall be used. Other access ways shall be entirely closed at all times. 1926.851(b) All stairs, passageways, ladders and incidental equipment thereto, which are covered by this section, shall be periodically inspected and maintained in a clean safe condition.

Stop Work V2.6 Course

Stop Work Authority establishes the ‘authority and obligation’ of any individual to suspend a single work task or group operation when the control of HSE risk is not clearly established or understood. In general terms, the SWA process involves a stop, notify, correct and resume approach for the resolution of a perceived unsafe condition, act, error, omission, or lack of understanding that could result in a undesirable event.

Stormwater Pollution Prevention Training V2.6 Course

Stormwater  is water that originates during precipitation events. It may also be used to apply to water that originates with snowmelt that enters the stormwater system. Stormwater that does not soak into the ground becomes surface runoff, which either flows directly into surface waterways or is channeled into storm sewers, which eventually discharge to surface waters.

Subcontractor Management V2.6 Course

Subcontractor Management: OSHA Challenge provides interested employers and workers the opportunity to gain assistance in improving their safety and health management systems. Challenge Administrators experienced in safety and health guide Challenge Participants through a three-stage process to implement an effective system to prevent fatalities, injuries, and illnesses. An electronic tool is provided which breaks down the actions, documentation, and results desired. Graduates of OSHA Challenge receive recognition from OSHA as they incrementally improve their safety and health management systems. OSHA Challenge is available to general industry and construction employers in the private and public sectors under OSHA's federal jurisdiction.

The Supervisor's Role in Safety V2.6 Course

As an "agent of the employer" the supervisor assumes the responsibilities of the employer to the degree he or she has been given authority. This first module will introduce you to some of the basic employer responsibilities to OSHA law, and the obligations the employer and employees have to each other. Fulfilling these obligations is a function of competent management and leadership: the theme throughout the entire course.

Toxic Metal - LEAD V2.16 Course

Lead overexposure is one of the most common overexposures found in industry and is a leading cause of workplace illness. Therefore, OSHA has established the reduction of lead exposure to be a high strategic priority. OSHA's five year strategic plan sets a performance goal of a 15% reduction in the average severity of lead exposure or employee blood lead levels in selected industries and workplaces.

Toxic Metal Hazards Chromium V2.6 Course

Chromium hexavalent (CrVI) compounds, often called hexavalent chromium, exist in several forms. Industrial uses of hexavalent chromium compounds include chromate pigments in dyes, paints, inks, and plastics; chromates added as anticorrosive agents to paints, primers, and other surface coatings; and chromic acid electroplated onto metal parts to provide a decorative or protective coating. Hexavalent chromium can also be formed when performing "hot work" such as welding on stainless steel or melting chromium metal. In these situations the chromium is not originally hexavalent, but the high temperatures involved in the process result in oxidation that converts the chromium to a hexavalent state.

Train the Trainer Course V2.6 Course

Train the Trainer Overview Courses/Programs: Use to apply for a new course, renew/ modify an existing course, or update training provider contact information. Instructors: Use when schools want to add an instructor to an existing course or program. Proctors: Use when schools want to add a proctor to an existing course or program. Designated Examiners: Use to apply as a new designated examiner or to renew/ modify an existing designated examiner. Qualified Assessors: Use to apply as a new qualified assessor or to renew/modify an existing qualified assessor.

Trenching Excavation and Shoring V2.6 Course

Trenching & Shoring - Excavating is recognized as one of the most hazardous construction operations. OSHA revised Subpart P, Excavations, of 29 CFR 1926.650, 29 CFR 1926.651, and 29 CFR 1926.652 to make the standard easier to understand, permit the use of performance criteria where possible, and provide construction employers with options when classifying soil and selecting employee protection methods.

Universal Waste V2.6 Course

Universal waste is a category of waste materials designated as "hazardous waste", but containing materials that are very common. It is defined in 40 C.F.R.273.9, by the United States Environmental Protection Agency but states may also have corollary regulations regarding these materials.

Walking Working Surface V2.6 Course

Walking Working Surfaces: Slips, trips, and falls constitute the majority of general industry accidents. They cause 15% of all accidental deaths, and are second only to motor vehicles as a cause of fatalities. The OSHA standards for walking/working surfaces apply to all permanent places of employment, except where only domestic, mining, or agricultural work is performed.

Warehouse Safety V2.6 Course

The safety program at many companies focuses on the manufacturing or production areas because of the heavy use of machinery, equipment, chemical use, etc., and the hazards of the warehouse area may seem to be less important. However, that should not be the case. The warehouse has many of the same hazards and potential for injury as production areas. In fact, the warehouse has some hazards that do not exist in production areas, such as loading docks. In this training session we will focus on the hazards of material handling as well as other warehouse specific hazards. Once we understand these hazards, we can work to prevent injuries.

Waste Management Training V2.6 Course

Waste management is the collection, transport, processing or disposal, managing and monitoring of waste materials. The term usually relates to materials produced by human activity, and the process is generally undertaken to reduce their effect on health, the environment or aesthetics. Waste management is a distinct practice from resource recovery which focuses on delaying the rate of consumption of natural resources. All waste materials, whether they are solid, liquid, gaseous or radioactive fall within the remit of waste management.    

Welding and Brazing V2.6 Course

Welding & Brazing - Welding, cutting, and brazing are hazardous activities that pose a unique combination of both safety and health risks to more than 500,000 workers in a wide variety of industries. The risk from fatal injuries alone is more than four deaths per thousand workers over a working lifetime.

Working Alone V2.16 Course

Working Alone - Monitoring and managing the safe behavior of a workforce can be a difficult task, even in an enclosed environment. Yet employees who work autonomously create even greater challenges for safety managers and workplace supervisors.

Working with Benzene V2.6 Course

Benzene is a component of products derived from coal and petroleum and is found in gasoline and other fuels. Benzene is used in the manufacture of plastics, detergents, pesticides, and other chemicals. Research has shown benzene to be a carcinogen (cancer-causing). With exposures from less than five years to more than 30 years, individuals have developed, and died from, leukemia. Long-term exposure may affect bone marrow and blood production. Short-term exposure to high levels of benzene can cause drowsiness, dizziness, unconsciousness, and death.

Workplace Violence V2.6 Course

Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and even homicide. It can affect and involve employees, clients, customers and visitors. Homicide is currently the fourth-leading cause of fatal occupational injuries in the United States. According to the Bureau of Labor Statistics Census of Fatal Occupational Injuries (CFOI), of the 4,547 fatal workplace injuries that occurred in the United States in 2010, 506 were workplace homicides. Homicide is the leading cause of death for women in the workplace.

Your Basic Company Policies V2.16 Course

Basic Policies which most firms have to comply:HR, OSHA, Drug & Alcohol etc.

Elevated Walking and Working Surfaces Course

Elevated Walking and Working Surfaces: (In Transition) OSHA proposes to revise the walking-working surfaces standards and the personal protective equipment standards in our regulations. The proposal is estimated to reduce the number of fall-related employee deaths and injuries by updating the rule to include new technology (including personal fall protection systems) and industry methods

Fall Prevention Safety V2.16 Course

Fall Protection: In 2008, the Bureau of Labor Statistics (BLS) reported that fatal work injuries involving falls decreased 20 percent in 2008 after a sharp increase in 2007. The 847 fatal falls in 2007 was the series high. Identifying fall hazards and deciding how best to protect workers is the first step in reducing or eliminating fall hazards. Occupational fatalities caused by falls remain a serious public health problem. The US Department of Labor (DOL) lists falls as one of the leading causes of traumatic occupational death, accounting for eight percent of all occupational fatalities from trauma. Any time a worker is at a height of four feet or more, the worker is at risk and needs to be protected. Fall protection must be provided at four feet in general industry, five feet in maritime and six feet in construction. However, regardless of the fall distance, fall protection must be provided when working over dangerous equipment and machinery.

Safety Housekeeping V2.16 Course

OSHA housekeeping rules (29 CFR 1910.22) state that "all places of employment, passageways, storerooms, and service rooms should be kept clean and orderly and in a sanitary condition." The regulation makes specific mention of keeping floors clean and dry: "To facilitate cleaning, every floor, working place, and passageway shall be kept free from protruding nails, splinters, holes, or loose boards." The regulation also says that "aisles and passageways shall be kept clear and in good repair."  

Scaffolding Safety V2.6 Course

Scaffolds: The Bureau of Labor Statistics' Census of Fatal Occupational Injuries (CFOI) reported 54 fatalities occurred in the year 2009 from scaffolds, staging. In a Bureau of Labor and Statistics (BLS) study, 72% of workers injured in scaffold accidents attributed the accident either to the planking or support giving way, or to the employee slipping or being struck by a falling object. All of these can be controlled by compliance with OSHA standards.

Slips Trips Falls V2.6 Course

Slips Trips Falls: Although some workplace slips, trips and falls are not serious accidents, statistics show that nonfatal slips, trips and falls account for approximately 20% of all injuries involving lost workdays. In fact, According to the National Safety Council’s Accident Facts (1995 edition is the most recent for which data is conclusive) slips, trips and falls rank as the fourth leading cause of fatal injuries to American Workers!

Stairs and Ladders V2.6 Course

Stairs & Ladders 1926.851(a) Only those stairways, passageways, and ladders, designated as means of access to the structure of a building, shall be used. Other access ways shall be entirely closed at all times. 1926.851(b) All stairs, passageways, ladders and incidental equipment thereto, which are covered by this section, shall be periodically inspected and maintained in a clean safe condition.

Walking Working Surface V2.6 Course

Walking Working Surfaces: Slips, trips, and falls constitute the majority of general industry accidents. They cause 15% of all accidental deaths, and are second only to motor vehicles as a cause of fatalities. The OSHA standards for walking/working surfaces apply to all permanent places of employment, except where only domestic, mining, or agricultural work is performed.

Warehouse Safety V2.6 Course

The safety program at many companies focuses on the manufacturing or production areas because of the heavy use of machinery, equipment, chemical use, etc., and the hazards of the warehouse area may seem to be less important. However, that should not be the case. The warehouse has many of the same hazards and potential for injury as production areas. In fact, the warehouse has some hazards that do not exist in production areas, such as loading docks. In this training session we will focus on the hazards of material handling as well as other warehouse specific hazards. Once we understand these hazards, we can work to prevent injuries.

Back Safety (CS) Course

Back injuries can be extremely painful and long-lasting. OSHA reports that "back strain due to overexertion represents one of the largest segments of employee injuries in the American workplace. Only the common cold accounts for more lost days of work." The National Safety Council has stated that overexertion is the cause of about 31 percent of all disabling work injuries. It's important to know what types of acts are likely to cause back strain and how to work in ways to reduce the risk. General Duty Clause: Workplace hazards that can result in back injuries are subject to OSHA citations under the General Duty Clause of the Occupational Safety and Health Act.

Bloodborne Pathogens (CS) Course

1910.1030 - Blood borne Pathogens: The OSHA Bloodborne Pathogens standard (29 CFR 1910.1030) requires employers to eliminate, or at least minimize, the hazards of occupational exposure to bloodborne pathogens. The standard requires employers of workers at risk of occupational exposure to blood or OPIM to develop a written Bloodborne Pathogen Exposure Control Plan. In addition, such employers must implement a combination of safety measures including engineering and work practice controls, personal protective equipment, employee training, and offering potentially exposed workers the vaccination against hepatitis B.

Electrical Safety - Unqualified Course

Electrical Safety: -STD 01-16-007: Understanding the electrical safety for unqualified workers plan at your facility is crucial to your safety. Unqualified workers, in this case, are machine operators, operators of powered industrial trucks, construction workers, and other personnel who are not specifically qualified to perform electrical work, but who need to know essential information about the hazards of electricity and how to prevent serious injury.

Ergonomics (CS) Course

Ergonomics is the science of fitting the job to the worker doing that job. The goal of ergonomics is to reduce a worker's exposure to musculoskeletal disorder (MSD) risk factors by changing the design of a workstation or the way a job is performed, allowing workers to rotate through different jobs, or providing personal protective equipment (PPE). While the Clinton-era ergonomics standard was revoked, OSHA will cite ergonomics violations under the General Duty Clause.

Fire Prevention and Safety (CS) Course

1910.39 -Fire safety is important business. National Fire Prevention Week is intended to focus on the importance of fire safety in the home, in schools and at work. But workplace fire safety is the Occupational Safety and Health Administration's (OSHA) principal focus and saving lives and preventing injuries due to fire is a key concern. According to National Safety Council figures, losses due to workplace fires in 1988 totaled $3.1 billion. Of the more than 5,000 persons who lost their lives due to fires in 1988, the National Safety Council estimates 360 were workplace deaths. When OSHA conducts workplace inspections, it checks to see whether employers are complying with OSHA standards for fire safety. OSHA standards require employers to provide proper exits, fire fighting equipment, emergency plans, and employee training to prevent fire deaths and injuries in the workplace.

Forklift Classroom (CS) Course

1910.178 - Each year, tens of thousands of injuries related to powered industrial trucks (PIT), or forklifts, occur in US workplaces. Many employees are injured when lift trucks are inadvertently driven off loading docks, lifts fall between docks and an unsecured trailer, they are struck by a lift truck, or when they fall while on elevated pallets and tines. Most incidents also involve property damage, including damage to overhead sprinklers, racking, pipes, walls, and machinery. Unfortunately, most employee injuries and property damage can be attributed to lack of safe operating procedures, lack of safety-rule enforcement, and insufficient or inadequate training.

Hazcom (CS) Course

Hazard Communications - In order to ensure chemical safety in the workplace, information must be available about the identities and hazards of the chemicals. OSHA's Hazard Communication Standard (HCS) requires the development and dissemination of such information: Chemical manufacturers and importers are required to evaluate the hazards of the chemicals they produce or import, and Prepare labels and material safety data sheets (MSDSs) to convey the hazard information to their downstream customers. All employers with hazardous chemicals in their workplaces must have labels and MSDSs for their exposed workers, and train them to handle the chemicals appropriately.

Introduction to OSHA V2.16 Course

OSHA (wiki) :The United States Occupational Safety and Health Administration (OSHA) is an agency of the United States Department of Labor. It was created by Congress of the United States under the Occupational Safety and Health Act, signed by President Richard M. Nixon, on December 29, 1970. Its mission is to prevent work-related injuries, illnesses, and occupational fatality by issuing and enforcing standards for workplace safety and health. It was also established to create a better workplace for all workers and to ensure the safety of everyone by making and enforcing certain standards that are needed to protect the people. The agency is headed by a Deputy Assistant Secretary of Labor.

PPE (CS) Course

Personal Protective Equipment (PPE) - OSHA requires the use of personal protective equipment (PPE) to reduce employee exposure to hazards when engineering and administrative controls are not feasible or effective in reducing these exposures to acceptable levels. Employers are required to determine if PPE should be used to protect their workers.

Safety and Health Programs Course

Safety Housekeeping (CS) Course

OSHA housekeeping rules (29 CFR 1910.22) state that "all places of employment, passageways, storerooms, and service rooms should be kept clean and orderly and in a sanitary condition." The regulation makes specific mention of keeping floors clean and dry: "To facilitate cleaning, every floor, working place, and passageway shall be kept free from protruding nails, splinters, holes, or loose boards." The regulation also says that "aisles and passageways shall be kept clear and in good repair."

Slips Trips and Falls Course

Slips Trips Falls: Although some workplace slips, trips and falls are not serious accidents, statistics show that nonfatal slips, trips and falls account for approximately 20% of all injuries involving lost workdays. In fact, According to the National Safety Council’s Accident Facts (1995 edition is the most recent for which data is conclusive) slips, trips and falls rank as the fourth leading cause of fatal injuries to American Workers!

Stairs and Ladders V2.6 Course

Stairs & Ladders 1926.851(a) Only those stairways, passageways, and ladders, designated as means of access to the structure of a building, shall be used. Other access ways shall be entirely closed at all times. 1926.851(b) All stairs, passageways, ladders and incidental equipment thereto, which are covered by this section, shall be periodically inspected and maintained in a clean safe condition.

Working Alone Safely (CS) Course

Working Alone - Monitoring and managing the safe behavior of a workforce can be a difficult task, even in an enclosed environment. Yet employees who work autonomously create even greater challenges for safety managers and workplace supervisors.

Workplace Violence Course

Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and even homicide. It can affect and involve employees, clients, customers and visitors. Homicide is currently the fourth-leading cause of fatal occupational injuries in the United States. According to the Bureau of Labor Statistics Census of Fatal Occupational Injuries (CFOI), of the 4,547 fatal workplace injuries that occurred in the United States in 2010, 506 were workplace homicides. Homicide is the leading cause of death for women in the workplace.