Get Your Free Compliance Audit Today

Customer Service Language Mastery Course

Prime 5.0
£15.00

Created by   Open eLMS

Category   Business   >   Customer Service

Duration 30 minutes
Audience Employees

Description

This course will equip you with phrases and strategies to enhance communication and customer satisfaction.

What you'll learn

De-escalation Techniques

Handling Complaints with Grace

The Power of 'Yes, And...' Strategy

Apologizing Sincerely and Effectively

Cultural Sensitivity in Customer Service

The Role of Tone and Voice

Languages

English

Details to know

Certificate
Bookmark

Customer Service Language Mastery Course

Customer Service Language Mastery
Customer Service Language Mastery
This course will equip you with phrases and strategies to enhance communication and customer satisfaction.

Open eLMS

Price per license
£15.00
No. of licenses
Total
£15.00
Get Bulk Pricing
30-Day Money Back Guarantee Full Lifetime Access

Or

Get Coggno Prime Now
to be added

Courses Handpicked for you