Welcome to the Team: Retail Employee Orientation Course
Last Updated 12/2024
English
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Full Lifetime Access
Self-Paced
Finish in
10 mins!
Finish in
10 mins!
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
You will learn the basics of working in a retail environment including job responsibilities, safety, loss prevention, career opportunities and preventing harassment and discrimination.
Skills covered in this course
Description
Job Responsibilities
- Serving customers
- Protect our stores
- Project a positive image
- First impressions
- Keeping the entire store clean
- Arranging displays
- Unloading, and unpacking freight
- Putting away stock and pricing.
Loss Prevention
- Shrink
- Internal losses are created by employees through inaccuracy,
- Lack of intention to detail
- Intentional theft of money or merchandise.
There are measures we all must take to prevent internal theft.
- Abusing employee discounts
- No merchandise may leave the store
- Reporting unlawful acts
- Opening the store
- Know your sales floor
- What to do if you see a shoplifter
Career Opportunities
- Career offers
- Career advancement
- Positive attitude and ability to work with customers
Safety
Ladder Safety
- Inspecting for loose or damaged rungs, steps, or rails.
- Checking for loose screws, bolts, or hinges.
- Locking spreaders on step ladders
- Safety feet
- Reporting ladder defects
- Keeping the base area clean
- Locking spreaders
- Facing the ladder
- Holding the ladder with 2 hands
- Overextension of your upper body.
- Climbing too high.
- Safety stickers
Lifting Techniques:
- Load Testing
- Facing the object
- Never twist your hips or back while lifting.
- Keep the load close to your body.
- Techniques to put less strain on your back muscles.
- If you must strain to carry the load, it’s too heavy
- Using hand trucks or dolly’s.
- Being aware of your surroundings.
- Make sure you can see where you are walking.
- Walking on slippery uneven surfaces
- Going over applicable safety guidelines with your supervisor
- And always put safety first
Harassment and Discrimination
- Keeping the workplace free from discrimination and harassment.
- Treating customers equally and with dignity and respect.
- Reporting harassment
This course contains a video and employee quiz.
Author
For 22 years, TrainingABC has provided high quality employee training content to companies, schools and government organizations around the world. Currently, over 2000 organizations use Trainingabc courses in their training.
Our courses focus on topics like HR compliance, customer service and leadership take complex topics and make them simple by using video. With sleek, modern, high-definition video, the courses break the language of the topic down into layman's terms making it much easier for employees to understand and retain information.
Welcome to the Team: Retail Employee Orientation Course
Welcome to the Team: Retail Employee Orientation
Frequently Asked Questions
This course is designed for employees who need to complete Welcome to the Team: Retail Employee Orientation Course training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 10 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
