Business Psychology: Build Trust In Sales And Close Deals With Confidence Course
Last Updated 01/2025
English
Export to your LMS
Full Lifetime Access
Self-Paced
Finish in
44 mins!
Finish in
44 mins!
Made for for
Employees
and
Supervisors
Employees
and
Supervisors
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Build rapport with your customers to develop better relationships.
Use Harvard’s principled negotiation method to close more deals.
Understand buyer behaviour to develop better sales pitches.
Become more confident when delivering a pitch so that your customers will trust you more.
Appreciate how customers make decisions to develop better presentations.
Use sales objections to re-strategise and allow your customers to reconsider your offerings.
Description
Would you like to learn how building and maintaining relationships with your customers can make you a better salesperson? Would you like to better understand how appealing to your customers' emotions can help you close more deals? Do you want to learn how to get your clients to reconsider buying your products or services after a sales objection? If so, then this is the course for you!
As a sales professional, using the right strategy to close a deal is essential to making a sale. Despite this, many salespeople fear rejection, stopping them from following up with potential clients. According to research, 40% of salespeople say attempting to close a deal is the most stressful part of the sales process. This shows how crucial it is to make sure your team are confident in their approach to sales!
Over a series of short video-based lectures, you will embark on a transformative learning journey where you'll uncover the secrets to building genuine connections with customers. You will learn the art of establishing rapport to create lasting relationships and gain trust. Additionally, we will dive into Harvard's principled negotiation method, a proven strategy to boost your deal-closing skills. We will help you discover the intricacies of buyer behaviour to craft sales pitches that truly resonate with your audience.
Following this, we will boost your confidence to help you become a trusted professional in your customers’ eyes and understand customers’ decision-making process so you can tailor your presentations accordingly for maximum impact. Finally, you will embrace the challenges presented by objections and turn them into opportunities to fine-tune your approach.
By the end of this course, you'll know how to sell the value of your product or service and how they can solve your customers' problems instead of selling the product itself.
This course is part three of our six-course series on Business Psychology. If you're interested in learning more about how to use psychological techniques to improve your revenue and boost your brand, then check out the other courses in the series, as well as our wider catalogue. Enrol now to learn more!
Who Is The Course For?
- Salespersons who want to improve their sales techniques and develop a more effective closing style
- Marketing professionals who want to learn how to pitch solutions as opposed to products to improve brand loyalty
- Entrepreneurs who want to understand how their customers' neural processes help them make purchasing decisions to develop marketing strategies
- Leaders who want to help their team close more deals and meet their targets
- Executives who want to help their team make more compelling product presentations
As a sales professional, using the right strategy to close a deal is essential to making a sale. Despite this, many salespeople fear rejection, stopping them from following up with potential clients. According to research, 40% of salespeople say attempting to close a deal is the most stressful part of the sales process. This shows how crucial it is to make sure your team are confident in their approach to sales!
Over a series of short video-based lectures, you will embark on a transformative learning journey where you'll uncover the secrets to building genuine connections with customers. You will learn the art of establishing rapport to create lasting relationships and gain trust. Additionally, we will dive into Harvard's principled negotiation method, a proven strategy to boost your deal-closing skills. We will help you discover the intricacies of buyer behaviour to craft sales pitches that truly resonate with your audience.
Following this, we will boost your confidence to help you become a trusted professional in your customers’ eyes and understand customers’ decision-making process so you can tailor your presentations accordingly for maximum impact. Finally, you will embrace the challenges presented by objections and turn them into opportunities to fine-tune your approach.
By the end of this course, you'll know how to sell the value of your product or service and how they can solve your customers' problems instead of selling the product itself.
This course is part three of our six-course series on Business Psychology. If you're interested in learning more about how to use psychological techniques to improve your revenue and boost your brand, then check out the other courses in the series, as well as our wider catalogue. Enrol now to learn more!
Who Is The Course For?
- Salespersons who want to improve their sales techniques and develop a more effective closing style
- Marketing professionals who want to learn how to pitch solutions as opposed to products to improve brand loyalty
- Entrepreneurs who want to understand how their customers' neural processes help them make purchasing decisions to develop marketing strategies
- Leaders who want to help their team close more deals and meet their targets
- Executives who want to help their team make more compelling product presentations
System Requirements
Microsoft Internet Explorer or higher +is preferred, Microsoft Edge, Google Chrome latest, iPad iOS latest Tablet only, Mac OS . or . PC only Apple Safari or , Android Google Chrome latest. Course playback is not recommended for mobile phones. For optimal playback, it is also recommended that learners close all other browser windows when viewing a course.
Author
The Expert Academy delivers Professional Development and Leadership training that equips employees with real-world workplace skills. Their catalog includes courses on communication skills, productivity, business strategy, and workplace culture. Designed to inspire and engage, the training helps learners achieve personal growth and career advancement. The Expert Academy emphasizes practical knowledge that can be applied immediately in professional settings. Organizations leverage these courses to build stronger, more effective teams.
Business Psychology: Build Trust In Sales And Close Deals With Confidence Course
Frequently Asked Questions
This course is designed for employees and supervisors who need to complete Business Psychology: Build Trust In Sales And Close Deals With Confidence Course training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 44 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
As a sales professional, using the right strategy to close a deal is essential to making a sale. Despite this, many salespeople fear rejection, stopping them from following up with potential clients. According to research, 40% of salespeople say attempting to close a deal is the most stressful part of the sales process. This shows how crucial it is to make sure your team are confident in their approach to sales!
Over a series of short video-based lectures, you will embark on a transformative learning journey where you'll uncover the secrets to building genuine connections with customers. You will learn the art of establishing rapport to create lasting relationships and gain trust. Additionally, we will dive into Harvard's principled negotiation method, a proven strategy to boost your deal-closing skills. We will help you discover the intricacies of buyer behaviour to craft sales pitches that truly resonate with your audience.
Following this, we will boost your confidence to help you become a trusted professional in your customers’ eyes and understand customers’ decision-making process so you can tailor your presentations accordingly for maximum impact. Finally, you will embrace the challenges presented by objections and turn them into opportunities to fine-tune your approach.
By the end of this course, you'll know how to sell the value of your product or service and how they can solve your customers' problems instead of selling the product itself.
This course is part three of our six-course series on Business Psychology. If you're interested in learning more about how to use psychological techniques to improve your revenue and boost your brand, then check out the other courses in the series, as well as our wider catalogue. Enrol now to learn more!
Who Is The Course For?
- Salespersons who want to improve their sales techniques and develop a more effective closing style
- Marketing professionals who want to learn how to pitch solutions as opposed to products to improve brand loyalty
- Entrepreneurs who want to understand how their customers' neural processes help them make purchasing decisions to develop marketing strategies
- Leaders who want to help their team close more deals and meet their targets
- Executives who want to help their team make more compelling product presentations