Bank Secrecy Act for Frontline Employees
Last Updated 07/2026
English
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42 min! Run Time
42 min! Run Time
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
What you'll learn
When to file and how to file Currency Transaction Report or CTR
Good customer service
Defining "suspicious activity" and how to report
more
Skills covered in this course
Description
Practical Bank Secrecy Act (BSA) training for tellers and other customer-facing bank staff who see transactions first-hand.
What this course covers:
- BSA basics for frontline, customer-facing employees
- Your day-to-day duties at the teller line and beyond
- Recognizing suspicious customer activity
- Reporting essentials that support your bank's program
Aimed at frontline banking staff who carry out BSA obligations directly with customers.
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.
Bank Secrecy Act for Frontline Employees
Bank Secrecy Act for Frontline Employees: 01. What Are Currency Transaction Reports?
The best way to combat money laundering is to prevent dirty money from entering into the financial system. The currency transaction report, or CTR, was designed to help financial institutions keep that from happening. In this course, we'll discuss all the basics of CTRs: how they work, when to use them, where they go, and the information you're required to keep.
Bank Secrecy Act for Frontline Employees: 02. Filing Currency Transaction Reports
Our Banking library covers topics such as Regulation E, credit unions, bank secrecy basics for frontline employees and management, loan processing, PATRIOT Act, robbery training, check fraud, the Right to Financial Privacy Act, Foreign Corrupt Services Act, and much more.
Bank Secrecy Act for Frontline Employees: 03. Suspicious Activity Reports
At the most basic level, regulatory compliance is all about risk management. In this course, we'll discuss one important way to manage risks when it comes to money laundering: the suspicious activity report, or SAR. These are documents that financial institutions must file with the Financial Crimes Enforcement Network, or FinCEN. We'll talk about what circumstances require these documents, go over who can file them, and list what information should be included. We'll also cover the confidentiality requirements of suspicious activity reports, what happens if you're wrong in filing a SAR, and some other general rules of filing these reports.
Bank Secrecy Act for Frontline Employees: 04. Customer Information Programs
As part of the USA PATRIOT Act, financial institutions are required to have customer identification programs, or CIPs. This helps prove customer identities, which is a key part in fighting money laundering schemes. In this course, we'll talk about what this means to you as a bank employee. We'll discuss the important distinction between customers and consumers, as they relate to BSA/AML. We'll go over who this rule applies to and the specific information you're required to collect to verify identification. We'll also look at specific recordkeeping rules for CIPs.
Bank Secrecy Act for Frontline Employees: 05. Office of Foreign Assets Control
The Office of Foreign Assets Control, or OFAC, is a division of the Treasury Department. Their role is to administer and enforce economic sanctions programs against countries or groups of individuals such as terrorists and traffickers. When economic sanctions are initiated, OFAC is responsible for ensuring that no one conducts business with that entity and that sanction guidelines are followed. In this program, we'll go over how these sanctions work, review screening against the Specially Designated Nationals List, or SDN, and cover what to do if someone who's flagged tries to bank with you.
Bank Secrecy Act for Frontline Employees: 06. Review of Money Laundering Activities
You should already be familiar with BSA/AML regulations and some of the red flags for money laundering. So in this course, we're going to dive a bit deeper, while doing a review of those red flags. We'll go over various ways that wire transfers are used to launder money, and we'll also discuss unusual activities to stay aware of. However, it's important to note that none of the activities we're discussing in the course are illegal on their own. Successful money laundering is a layered, complex process, almost never involving a single transaction.
Frequently Asked Questions
It's aimed at frontline banking staff, such as tellers, who carry out Bank Secrecy Act obligations directly while facing customers day to day.
It covers recognizing suspicious customer activity, a skill frontline employees need since they're the ones seeing transactions first-hand.
Yes, it covers reporting essentials that support your bank's program, connecting what tellers observe at the counter to the institution's BSA obligations.
It focuses on day-to-day duties at the teller line and beyond, rather than the broader institutional view a manager-level course would take.
It opens with BSA basics for frontline, customer-facing employees, building from there into the specific duties tellers carry out.
This course is designed for employees who need to complete Bank Secrecy Act for Frontline Employees training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 42 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
