Description

This course, produced in 2017, covers the patient bill of rights which are used for accreditation by the Joint Commission on Healthcare Accreditation and are required by the Centers for Medicare and Medicaid.

Training Points:

• Courtesy, compassion, dignity and respect
• Discrimination
• Personal representatives
• The right to self determination
• Informed consent
• Advanced directives
• Unintended outcomes and mistakes
• Pain management
• Medical records
• Personal safety
• Right to quality care
• Right to emergency care
• Right to a detailed explaination of costs
• Complaint procedures
• Patient responsibilities
• And more