Artificial Intelligence (AI) in the Workplace
Last Updated 08/2026
English
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30 min! Run Time
30 min! Run Time
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Employees
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Employees
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Certificate
of Completion
of Completion
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What you'll learn
Explain what artificial intelligence is and how it is used in everyday work.
Identify common workplace tasks where AI tools can save time and improve results.
Apply clear prompting techniques to get more useful answers from AI tools.
Evaluate AI-generated content for accuracy, bias, and missing context.
Recognize which types of company, customer, and personal information must never be entered into an AI tool.
Describe your responsibilities under your organization's AI use policy.
Demonstrate good judgment when deciding whether AI is the right tool for a task.
Skills covered in this course
Description
AI is now part of everyday work. Employees in almost every role are using AI tools to write, summarize, research, and plan. This course teaches your team how to use AI at work in a way that is safe, smart, and effective.
Learners start with a plain-language look at what artificial intelligence actually is and how it shows up in common business tasks. From there, the course covers how to work alongside AI tools, how to write clear prompts that get better results, and how to check AI output before relying on it. A dedicated lesson explains why AI can be wrong or biased, and how to spot answers that need a second look.
The course also covers information protection. Learners will understand what kinds of company, customer, and personal data should never be entered into an AI tool, and how to follow their organization's AI policy. Final lessons focus on responsible use and on the everyday judgment calls employees face when deciding whether AI is the right tool for a task.
Built for employees at all skill levels, this course requires no technical background. It uses interactive activities, real workplace examples, and a final assessment to confirm understanding.
Learners start with a plain-language look at what artificial intelligence actually is and how it shows up in common business tasks. From there, the course covers how to work alongside AI tools, how to write clear prompts that get better results, and how to check AI output before relying on it. A dedicated lesson explains why AI can be wrong or biased, and how to spot answers that need a second look.
The course also covers information protection. Learners will understand what kinds of company, customer, and personal data should never be entered into an AI tool, and how to follow their organization's AI policy. Final lessons focus on responsible use and on the everyday judgment calls employees face when deciding whether AI is the right tool for a task.
Built for employees at all skill levels, this course requires no technical background. It uses interactive activities, real workplace examples, and a final assessment to confirm understanding.
Table of Contents
1. Welcome to the Age of AI
2. Understanding Artificial Intelligence
3. Working with AI
4. Communicating Effectively with AI
5. Thinking Critically About AI
6. Protecting Information
7. Using AI Responsibly
8. AI in Everyday Decisions
9. Final Assessment
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
At QlickTrain, we believe compliance and professional development training should be straightforward, engaging, and accessible to everyone. Our online courses are designed to help organizations meet regulatory requirements while fostering safer, more ethical, and more inclusive workplaces. Covering key topics such as OSHA Safety, HR Compliance, Cybersecurity, and Professional Development, each course provides clear, practical guidance employees can apply immediately on the job.
From Sexual Harassment Prevention and Workplace Violence (SB 553) to Ethics in the Workplace, Bloodborne Pathogens, and Cybersecurity Tips, our content is built to support both individual learners and large organizations. Priced affordably and easy to implement, QlickTrain courses are now available on Coggno, making it simpler than ever for businesses to deliver effective, high-quality training across their teams.
Artificial Intelligence (AI) in the Workplace
Frequently Asked Questions
This course is designed for employees who need to complete Artificial Intelligence (AI) in the Workplace training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 30 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
Learners start with a plain-language look at what artificial intelligence actually is and how it shows up in common business tasks. From there, the course covers how to work alongside AI tools, how to write clear prompts that get better results, and how to check AI output before relying on it. A dedicated lesson explains why AI can be wrong or biased, and how to spot answers that need a second look.
The course also covers information protection. Learners will understand what kinds of company, customer, and personal data should never be entered into an AI tool, and how to follow their organization's AI policy. Final lessons focus on responsible use and on the everyday judgment calls employees face when deciding whether AI is the right tool for a task.
Built for employees at all skill levels, this course requires no technical background. It uses interactive activities, real workplace examples, and a final assessment to confirm understanding.