Workplace Violence in New York: The Retail Workers Safety Act
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Employees
and
Supervisors
Employees
and
Supervisors
Certificate
of Completion
of Completion
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What you'll learn
Understand what workplace violence includes in retail environments
Recognize warning signs that may indicate potential violent behavior
Learn employer responsibilities under the Retail Worker Safety Act
Identify common retail risk factors such as working alone or handling cash
Apply de-escalation techniques when dealing with difficult customers
Follow safe procedures during robberies and customer altercations
Understand emergency response steps for violent incidents and active shooter events
Learn reporting requirements and documentation procedures after incidents
Identify strategies for controlling access to restricted workplace areas
Understand commuting safety practices for early morning and late-night shifts
Recognize the role of silent response buttons and security measures where required
Support a workplace culture that encourages early reporting and prevention
Skills covered in this course
Description
Retail employees face unique safety risks due to public interaction, cash handling, and late-hour operations. This Retail Workplace Violence Prevention Training helps employees recognize warning signs, respond to threats, apply de-escalation techniques, and follow emergency procedures that protect both staff and customers. The program also explains employer responsibilities under the New York Retail Worker Safety Act (S.8358-A), including risk evaluations, written prevention policies, incident reporting, and required employee training. Participants learn practical strategies to reduce risk, respond to violent incidents, and support a safer retail environment through awareness, communication, and preparation.
This training helps retail employees improve situational awareness, follow safety procedures with confidence, and support compliance with state workplace violence prevention requirements.
Author
For 22 years, TrainingABC has provided high quality employee training content to companies, schools and government organizations around the world. Currently, over 2000 organizations use Trainingabc courses in their training.
Our courses focus on topics like HR compliance, customer service and leadership take complex topics and make them simple by using video. With sleek, modern, high-definition video, the courses break the language of the topic down into layman's terms making it much easier for employees to understand and retain information.
Workplace Violence in New York: The Retail Workers Safety Act
Workplace Violence in New York: The Retail Workers Safety Act
Frequently Asked Questions
This course is designed for employees and supervisors who need to complete Workplace Violence in New York: The Retail Workers Safety Act training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 60 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
No. This course is not included with the Prime Subscription and must be purchased separately.
Yes. Refund requests can be submitted within 30 days of purchase.
