Online Courses HR Compliance Workplace Violence Workplace Violence in New York: The Retail Workers Safety Act

Workplace Violence in New York: The Retail Workers Safety Act

Created by: TrainingABC Top Author

5.0 540 views Prime

Last Updated 04/2026

English

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What you'll learn

Understand what workplace violence includes in retail environments

Recognize warning signs that may indicate potential violent behavior

Learn employer responsibilities under the Retail Worker Safety Act

Identify common retail risk factors such as working alone or handling cash

Apply de-escalation techniques when dealing with difficult customers

Follow safe procedures during robberies and customer altercations

Understand emergency response steps for violent incidents and active shooter events

Learn reporting requirements and documentation procedures after incidents

Identify strategies for controlling access to restricted workplace areas

Understand commuting safety practices for early morning and late-night shifts

Recognize the role of silent response buttons and security measures where required

Support a workplace culture that encourages early reporting and prevention

Skills covered in this course

New York Workplace Violence retail workers safety act

Retail employees face unique safety risks due to public interaction, cash handling, and late-hour operations. This Retail Workplace Violence Prevention Training helps employees recognize warning signs, respond to threats, apply de-escalation techniques, and follow emergency procedures that protect both staff and customers. The program also explains employer responsibilities under the New York Retail Worker Safety Act (S.8358-A), including risk evaluations, written prevention policies, incident reporting, and required employee training. Participants learn practical strategies to reduce risk, respond to violent incidents, and support a safer retail environment through awareness, communication, and preparation.

This training helps retail employees improve situational awareness, follow safety procedures with confidence, and support compliance with state workplace violence prevention requirements.

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Author

TrainingABC

168 Courses

For 22 years, TrainingABC has provided high quality employee training content to companies, schools and government organizations around the world. Currently, over 2000 organizations use Trainingabc courses in their training.

Our courses focus on topics like HR compliance, customer service and leadership take complex topics and make them simple by using video. With sleek, modern, high-definition video, the courses break the language of the topic down into layman's terms making it much easier for employees to understand and retain information.

Frequently Asked Questions

The course explains employer duties under S.8358-A, including risk evaluations and written prevention policies.

Working alone, handling cash, and late-hour shifts are covered as common retail risk factors.

You'll follow safe procedures for robberies and other customer altercations as they unfold.

The course covers silent response buttons and other security measures required in certain retail settings.

It reviews commuting safety practices for employees working early morning or late-night retail shifts.

This course is designed for employees and supervisors who need to complete Workplace Violence in New York: The Retail Workers Safety Act training

Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.

The course takes approximately 60 minutes to complete and can be paused and resumed at any time.

Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.

Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.

Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).

Yes. The course is fully self-paced and available 24/7.

Yes. This course includes a knowledge check to reinforce learning and verify completion.

Learners have lifetime access from the date of purchase.

Yes. A preview is available so you can review the course format and content before purchasing.

Yes. Content is reviewed and updated as regulations and best practices change.

Yes. This course is available for free with an active Prime Subscription.

Yes. Refund requests can be submitted within 30 days of purchase.

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Workplace Violence in New York: The Retail Workers Safety Act

What you'll learn

Skills covered in this course

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