Leadership Through Communication
30 min! Run Time
Supervisors
of Completion
Friendly
Access
Skills covered in this course
Description
Great retail leadership is about working with your people, and communication is what makes it happen.
What this course covers:
- Paraphrasing to confirm understanding
- Following up so messages reach the right people
- Delivering positive feedback and constructive criticism
- Running effective storewide and small-group meetings
- Handling employee conflict calmly and professionally
Includes a video and employee quiz, ideal for retail managers and team leads.
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
For 22 years, TrainingABC has provided high quality employee training content to companies, schools and government organizations around the world. Currently, over 2000 organizations use Trainingabc courses in their training.
Our courses focus on topics like HR compliance, customer service and leadership take complex topics and make them simple by using video. With sleek, modern, high-definition video, the courses break the language of the topic down into layman's terms making it much easier for employees to understand and retain information.
Leadership Through Communication