Description
This session will look at how we record complaints and compliments, what processes to follow, and how we (as a business) learn from them.
What you'll learn
Complaint and the Complaints Process
Record complaints and compliments
Open eLMS
Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.