Description
This course is designed to help you understand the ISO 9001 standard and its relevance to your role within local government. ISO 9001 is a part of the ISO 9000 family of standards, which are related to quality management systems and are designed to help organizations ensure they meet the needs of customers and other stakeholders. It is the only standard in the family that can be certified to and it applies to any organization, regardless of size or industry. The latest version, ISO 9001:2015, places a strong emphasis on risk-based thinking and the context of the organization.
What you'll learn
The Importance of ISO 9001 in Local Government
Your Role in Quality Management
Risk Management and ISO 9001
Internal Audits: What You Need to Know
Preparing for ISO 9001 Certification
Open eLMS
Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.
