Navigating Difficult Conversations with Confidence Course
                      
                      English
                    
                    
                      
                      30-Day Money Back Guarantee
                    
                    
                      
                      Full Lifetime Access
                    
                
                
                
                    Self-Paced 
Finish in
40 mins!
                Finish in
40 mins!
                                  
                  
                    Made for for 
Employees
only
              Employees
only
                
                Certificate 
of Completion
              of Completion
                
                Mobile - 
Friendly
Access
            Friendly
Access
What you'll learn
                    
                    Preparing for the Conversation
                  
                  
                    
                    Setting the Right Environment
                  
                  
                    
                    Active Listening Techniques
                  
                  
                    
                    Effective Communication Strategies
                  
                  
                    
                    Managing Emotions
                  
                  
                    
                    Problem-Solving Approaches
                  
              Skills covered in this course
Description
This course focuses on mastering the art of confidently navigating challenging discussions, providing strategies for achieving positive results.
Author
Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.
Navigating Difficult Conversations with Confidence Course
            
                Navigating Difficult Conversations with Confidence
                
                  
            This course focuses on mastering the art of confidently navigating challenging discussions, providing strategies for achieving positive results.