CRM an Introduction Course
                      
                      English
                    
                    
                      
                      30-Day Money Back Guarantee
                    
                    
                      
                      Full Lifetime Access
                    
                
                
                
                    Self-Paced 
Finish in
40 mins!
                Finish in
40 mins!
                                  
                  
                    Made for for 
Employees
only
              Employees
only
                
                Certificate 
of Completion
              of Completion
                
                Mobile - 
Friendly
Access
            Friendly
Access
What you'll learn
                    
                    What is ‘CRM’?
                  
                  
                    
                    How did it develop?
                  
                  
                    
                    What does CRM look like in action
                  
                  
                    
                    What are the benefits of CRM
                  
              Skills covered in this course
Description
This CRM (or Customer Relationship Marketing) e-learning covers the definition of CRM and how it developed over time.  Examples of CRM in action illustrate the benefits of an effective CRM system.
Author
Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.
CRM an Introduction Course
            
                CRM an Introduction
                
                  
            This CRM (or Customer Relationship Marketing) e-learning covers the definition of CRM and how it developed over time.  Examples of CRM in action illustrate the benefits of an effective CRM system.