Awareness Training for Quality Management (Basic Module) Course

In this training, you will learn why quality management is a valuable concept for your company as well for you as an employee. How do you contribute to the system of quality management. 

How do you experience quality as a customer and what can you transfer to the expectations of customers? 

It discribes as well the core concepts of quality management such as risk-based thinking, the PDCA cycle and the process approach. Some video clips facilitate vivid learning.