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Customer Loyalty and the Trust Continuum Course

Customer Loyalty and the Trust Continuum Course

Prime 5.0

Created by   HSI - Health & Safety Institute

Category   General   >   General

Duration 10 minutes
Audience Employees

Description

This course explores the trust continuum concept and illustrates an implementation of the concept in a workplace scenario. How you can make a positive impact on the trust level of your customers when you understand a few simple truths about trust and what we call the Trust Continuum

The course is split into three segments:

  • Understanding Trust

  • Building a Trust Continuum
  • Mike and Sally's Story

 

Table of Contents

Navigation
Introduction
Understanding trust
Let's review some key concepts
Exploring the trust continuum
Let's review some key concepts
Mike and Sally
Let's review some key concepts
Readiness assessment
Conclusion

What you'll learn

This course explores the trust continuum concept and illustrates an implementation of the concept in a workplace scenario.

Understanding Trust

Building a Trust Continuum

Sysem Requirements

• Windows 7 and newer
• Mac OS 10 and newer

Supported Browsers:
The current and previous major releases of the following browsers
• Safari v11 and higher
• Firefox v65 or higher
• Chrome v70 and higher
• Microsoft Edge v42 and higher
• Internet Explorer v11 and higher (Windows only- may exhibit visual differences from other
browsers)

Computer Speed and Processor:
• Use a computer 5 years old or newer when possible.
• 1GBofRAM
• 2GHz processor

Video Player Requirements:
All of Vado’s videos are embedded through Vimeo. To ensure optimal viewing, whitelist the following sites:
http://www.vadoinc.net/
https://player.vimeo.com/

Software Requirements:
Learners will need the ability to open an Adobe PDF document, as well as a Microsoft Word document.

Bandwidth Requirements:
Vado's courses are optimized at a minimum bandwidth of 10 Mbps.
Supported Mobile
• iOS12+
• Android 5+

Languages

English

Details to know

Certificate
Bookmark

Customer Loyalty and the Trust Continuum Course

Customer Loyalty and the Trust Continuum
Customer Loyalty and the Trust Continuum

This course explores the trust continuum concept and illustrates implementation of the concept in a workplace scenario.

HSI - Health & Safety Institute

Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.
Price per license
$30.00
No. of licenses
Total
$30.00
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