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Awareness of signs and traits of workplace incivility
Statistical proof that incivility is destroying society
Costs associated with incivility
What it means to be civilized and encourage ways to increase civility
How using persuasive principles are used to convey respect over snarky retorts
How vocal tone and listening both affect respect
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"Interesting course."
This course defines what civility is and what it means to be a civil human being. It reaches out to employees with activities and discussions about behaviors, shows how the company may be negatively affected by dramatic costs and pressures incurred with uncivil behaviors, and builds an awareness of incivility influences and countermeasures. It tackles the actual limits of free speech and one small universally accepted rule that abides at civility’s core.