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Customer Service Advanced Course
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Customer Service Advanced Course

Author: LearningPlanet Limited

Category: Online Management/Leadership Training > Other

This 10 minute video covers some advanced techniques and ideas for providing excellent customer service. You will learn more about moments of truth with customers at various touch points, more on internal customer service for your organisation and customer needs and expectations. There is a workb...

Keywords: Customer Service Advanced, Customer, customer service

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Included Modules:
  • Customer Service Advanced

    Customer Service Advanced

Attachments
  • Icon-pdf
  • Customer Service Advanced Workbook

  • 889.5 KB
  • Icon-pdf
  • Customer Service Advanced Workbook

  • 447.45 KB