Avoiding Phone and Text Scams
8 min! Run Time
Employees
only
Provided
What you'll learn
Skills covered in this course
Description
That voicemail claiming you owe the IRS or the text saying you won a lottery you never entered? This course helps you tell the real from the scam.
What this course covers:
- Common phone scams and how they work
- Common text scams and prize or lottery traps
- Warning signs that a call or message is fraudulent
- How to respond safely when you suspect a scammer
Ideal for anyone who uses a phone at work or home and wants to avoid falling for voicemail and text-based fraud.
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
Frequently Asked Questions
The course covers common phone scams, including the type of voicemail that falsely claims you owe money to the IRS, helping learners tell real calls apart from scams. It focuses on recognizing these tactics before they lead to financial or personal harm.
Yes, it addresses common text scams, including prize and lottery traps like a message claiming you won something you never entered. These scams are covered alongside phone-based fraud so learners recognize deception across both channels.
The course lays out warning signs that a call or message is fraudulent, giving learners specific red flags to watch for rather than vague general caution. These signs apply across both the phone and text scam scenarios covered earlier in the course.
It explains how to respond safely when you suspect a scammer is on the other end, giving learners a clear course of action instead of leaving them unsure how to react. This response guidance follows directly from the warning signs taught earlier.
It's ideal for anyone who uses a phone at work or at home and wants to avoid falling for voicemail and text-based fraud. The course doesn't require any technical background, focusing instead on everyday scam recognition.
