Unconscious Bias
Last Updated 04/2023
English
Full Lifetime Access
Finish in
19 min! Run Time
19 min! Run Time
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
What you'll learn
Help employees develop skills on lessons related to the front and back of the house, housekeeping, valet, tourism, alcohol and beverage, kitchen safety, and more.
Skills covered in this course
Description
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front and back of the house, bartending fundamentals, tourism, and housekeeping are some of the hospitality training topics we offer.
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.
Unconscious Bias
Unconscious Bias: 02. Types of Unconscious Bias
The more we learn about unconscious bias, the more types of biases we discover. Some sources have categorized over 150 types of biases! But in this program, we're only going to cover a few, to get you thinking about how often we rely on unconscious bias, particularly at work. Some types that we'll discuss include confirmation, affinity, perception, conformity, and attribution biases. We'll also go over the halo and horns effects, as well as availability heuristic, functional fixedness, and the contrast effect.
Unconscious Bias: 03. Overcoming Unconscious Bias
Unconscious bias is a result of our brain's natural processes. In fact, it's what allows us to make quick decisions, even with limited information. However, in a successful and ethical work environment, we still have to limit the decisions that we make unconsciously. The reality is that it's difficult to overcome biases, because it intuitively feels correct when you reach a conclusion based on them. It's hard to recognize when to fix something that doesn't feel wrong. In this program, we'll talk about how to address this situation. We'll go over ways to become more aware of your bias blind spots. Then, we'll discuss how to overcome those unconscious biases, turning them into conscious, intentional thoughts and decisions.
Frequently Asked Questions
It's a bias that forms outside conscious awareness and can quietly influence how you judge and treat people.
Unrecognized bias can affect hiring, teamwork, and everyday interactions without anyone intending harm.
Paying closer attention to snap judgments and assumptions is a practical first step.
No, unconscious bias operates below awareness, while intentional discrimination is a deliberate choice.
The goal is steady improvement in awareness and behavior rather than eliminating bias overnight.
This course is designed for employees who need to complete Unconscious Bias training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 19 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
Nearly 60% of CEOs in Fortune 500s are six feet tall. However, less than 15% of Americans are six feet tall. Does that mean that tall people are smarter and make better leaders? No, of course not.
It's a reflection on how we view power and authority, and it's a prime example of unconscious bias. In this course, we'll define what unconscious bias is, and discuss how it permeates society, workplaces, and even our own thoughts.
We'll go over where these biases come from and how we can recognize them within our own perceptions. We'll go through some examples of how unconscious bias shows up at work. And lastly, we'll discuss micro affirmations, micro-aggressions, conscious and unconscious discrimination, and the legal consequences associated with these issues.