Security for Retail and Hospitality Staff: Desk and Counter Security
Last Updated 09/2025
English
Export to your LMS
Full Lifetime Access
Finish in
8 min! Run Time
8 min! Run Time
Made for for
Employees
and
Supervisors
Employees
and
Supervisors
Certificate
of Completion
of Completion
What you'll learn
Store equipment, paperwork and stock
Access the safe
Secure entrances to the counter area
Secure windows which overlook the counter area
Skills covered in this course
Description
The desk or counter area is one of the most significant risk hotspots in retail and hospitality locations. This course equips learners to secure this area from criminal activity.
By exploring a series of animated workplace environments, learners gain a new perspective on the counter area, developing stronger situational awareness and acquiring key security know-how. The course sets out best practice for a range of common scenarios. The course includes a multiple-choice assessment to test learners’ mastery of the content. “Desk and Counter Security” forms part of the Security for Retail and Hospitality Staff series. Designed to improve workplace safety and reduce the risk of criminal activity, the series provides targeted security training for retail and hospitality staff. It was developed in partnership with security specialists Trisat, who have helped clients from Jaguar Land Rover to T-Mobile create more secure working environments.
By exploring a series of animated workplace environments, learners gain a new perspective on the counter area, developing stronger situational awareness and acquiring key security know-how. The course sets out best practice for a range of common scenarios. The course includes a multiple-choice assessment to test learners’ mastery of the content. “Desk and Counter Security” forms part of the Security for Retail and Hospitality Staff series. Designed to improve workplace safety and reduce the risk of criminal activity, the series provides targeted security training for retail and hospitality staff. It was developed in partnership with security specialists Trisat, who have helped clients from Jaguar Land Rover to T-Mobile create more secure working environments.
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
At Real Projects, we create award-winning eLearning designed to inspire, engage, and empower modern workforces. Our expertly crafted courses cover a wide range of topics, from cybersecurity and leadership to AI and workplace skills—all built to integrate seamlessly with any LMS or LXP. With a focus on innovation and continuous improvement, we deliver learning experiences that drive real performance and growth. Now available on Coggno, our ready-to-go eLearning library makes it easy for organizations to access high-quality, flexible, and impactful training for teams across every industry.
Security for Retail and Hospitality Staff: Desk and Counter Security
Frequently Asked Questions
The desk or counter area is one of the most significant risk hotspots in retail and hospitality locations, which is why it gets dedicated training.
Staff work through animated scenes set right at the counter, building the habits needed to spot trouble before it reaches the till.
Yes, it sets out best practice for a range of common scenarios that staff may encounter at the counter.
It was developed in partnership with security specialists Trisat, who have worked with clients ranging from Jaguar Land Rover to major retailers.
Yes, a multiple-choice assessment closes out the course to confirm learners have absorbed the counter security best practices covered.
This course is designed for employees and supervisors who need to complete Security for Retail and Hospitality Staff: Desk and Counter Security training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 8 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
By exploring a series of animated workplace environments, learners gain a new perspective on the counter area, developing stronger situational awareness and acquiring key security know-how. The course sets out best practice for a range of common scenarios. The course includes a multiple-choice assessment to test learners’ mastery of the content. “Desk and Counter Security” forms part of the Security for Retail and Hospitality Staff series. Designed to improve workplace safety and reduce the risk of criminal activity, the series provides targeted security training for retail and hospitality staff. It was developed in partnership with security specialists Trisat, who have helped clients from Jaguar Land Rover to T-Mobile create more secure working environments.