AI Agents: What They Are and How to Use Them
English
Export to your LMS
Full Lifetime Access
Finish in
6 min! Run Time
6 min! Run Time
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
What you'll learn
Define AI agents and explain how they differ from chatbots
Identify practical uses of AI agents across business functions
Apply best practices for setting tasks and instructions for AI agents
Monitor AI agent performance to improve outcomes over time
Skills covered in this course
Description
AI Agents: What They Are And How To Use Them explains what AI agents are and how they can be used to complete tasks within a business environment.
This course explores AI agents, including how they work, where they are used in organisations, and how to use them effectively in practice.
You will learn how AI agents differ from simple chatbots by planning steps, making decisions, and working independently towards set goals.
The course provides examples of how AI agents can be used across departments, including customer service, sales, human resources, and finance.
It also explains how AI agents can handle routine tasks, allowing teams to focus on work that requires human judgement and creativity.
Guidance is provided on using AI agents effectively by setting clear instructions, defining limits, and monitoring performance over time.
The course highlights how using AI agents for well-defined tasks can support efficiency while maintaining appropriate human oversight.
This course explores AI agents, including how they work, where they are used in organisations, and how to use them effectively in practice.
You will learn how AI agents differ from simple chatbots by planning steps, making decisions, and working independently towards set goals.
The course provides examples of how AI agents can be used across departments, including customer service, sales, human resources, and finance.
It also explains how AI agents can handle routine tasks, allowing teams to focus on work that requires human judgement and creativity.
Guidance is provided on using AI agents effectively by setting clear instructions, defining limits, and monitoring performance over time.
The course highlights how using AI agents for well-defined tasks can support efficiency while maintaining appropriate human oversight.
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
At Real Projects, we create award-winning eLearning designed to inspire, engage, and empower modern workforces. Our expertly crafted courses cover a wide range of topics, from cybersecurity and leadership to AI and workplace skills—all built to integrate seamlessly with any LMS or LXP. With a focus on innovation and continuous improvement, we deliver learning experiences that drive real performance and growth. Now available on Coggno, our ready-to-go eLearning library makes it easy for organizations to access high-quality, flexible, and impactful training for teams across every industry.
AI Agents: What They Are and How to Use Them
AI Agents: What They Are and How to Use Them
Frequently Asked Questions
This course is designed for employees who need to complete AI Agents: What They Are and How to Use Them training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 6 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
No. This course is not included with the Prime Subscription and must be purchased separately.
Yes. Refund requests can be submitted within 30 days of purchase.
