Balanced Scorecard
30 min! Run Time
Employees
only
Provided
Skills covered in this course
Description
This presentation explains the Balanced Scorecard (BSC) framework and how to apply it as a strategic management system.
What this course covers:
- What the Balanced Scorecard is and how managers use it to track execution
- The four processes: translating the vision, communicating and linking, business planning, and feedback and learning
- The four perspectives: financial, customer, internal business processes, and learning and growth
- Personal scorecards and strategic learning
- Examples and slide templates based on Kaplan and Norton's HBR article
Built on the widely read Harvard Business Review article by Kaplan and Norton.
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
What Is Flevy?
Flevy develops management training guides of the same caliber as those produced by top-tier management consulting firms, like McKinsey, Bain, Accenture, BCG, and Deloitte. In fact, our authors include ex-consultants from all these firms. Most of our materials were developed by seasoned executives and consultants with 20+ years of experience.
Balanced Scorecard
This is a 27-slide PowerPoint.
This document explains the Balanced Scorecard (BSC) business framework and how to use it as a strategic management system. BSC is a strategy performance management tool--a semi-standard structured report, supported by proven design methods and automation tools, that can be used by managers to keep track of the execution of activities by the staff within their control and to monitor the consequences arising from these actions.
This presentation includes instructional slides explaining the methodology, in addition to examples and slide templates. Topics covered include:
* Four Processes (Translating the Vision, Communicating and Linking, Business Planning, Feedback and Learning)
* Four Perspectives (Financial Measures, Customer Relationships, Internal Business Processes, Learning and Growth)
* Personal Scorecard
* Strategic Learning
This document is largely based on the HBR article, "Using the Balanced Scorecard as a Strategic Management System," authored by Kaplan and Norton. This article is on the list of "HBR's Must-Reads on Strategy."