Conflict Resolution Course

Description

We all experience conflict in our everyday lives both at home and at work. For many of us, conflict is upsetting, stressful, and frustrating. Research has shown that where conflict is handled constructively, individuals can benefit through deeper, more positive relationships. This Conflict Resolution course will arm your staff with the strategies to achieve win/win outcomes when a situation of conflict arises.

Once the course is completed, you will have learned how misunderstandings can lead to conflict, and the impact conflict can have on individual relationships at work and on the workplace in general. This course is one part of an 8-part Management Series aimed at aspiring managers, supervisors, and any individual who would like to enhance their communication and leadership skills in the workplace.

Author

Channel 1 Creative Media

114 Courses

Our purpose back then was to produce a range of generic workplace training videos that would be marketed to Corporate, Educational and Governmental organisations around Australia and New Zealand.

In fact, the name Channel 1 was decided on because that was where Australians used to access their video cassette recorders on their televisions sets in 1990.

For the first 13 years of our existence, until 2003, Channel 1 also managed the entire production and placement of all advertising for JB Hi Fi. Having produced roughly 400 television commercials over that period as well as countless radio ads, press ads and catalogues certainly armed us with a unique ability to “sell the message”.

Move forward 28 years and not only do we boast a suite of over 300 generic training videos and online eLearning training programs but Channel 1 is now the preferred choice of many large and small Australian organisations for corporate video production.

A key focus for us has been workplace health and safety, staff development as well as sales and customer service training videos. Many of these videos are now available in self paced online learning.