Human and Organizational Performance (HOP) Fundamentals - GEMS Model
English
Export to your LMS
Full Lifetime Access
Finish in
35 min! Run Time
35 min! Run Time
Made for for
Employees
and
Supervisors
Employees
and
Supervisors
Certificate
of Completion
of Completion
What you'll learn
Explain the purpose and principles of the Generic Error Modeling System (GEMS).
Differentiate between knowledge-based, rule-based, and skill-based performance modes.
Identify the types of errors most commonly associated with each performance mode.
Recognize how task conditions influence which performance mode a worker operates in.
Apply system and organizational strategies that reduce the likelihood and impact of human error.
Description
This course introduces learners to the Generic Error Modeling System (GEMS), a human performance framework developed by Jens Rasmussen and refined by James Reason. The GEMS model explains how people perform work in three distinct cognitive modes: Knowledge-Based, Rule-Based, and Skill-Based performance. Understanding these modes is critical for improving safety, reliability, and system design in high-risk and high-consequence environments. By recognizing how humans approach tasks, where errors are most likely to occur, and how systems can be designed to support performance, organizations can significantly reduce the likelihood and impact of human error.
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
Safety Instruct provides OSHA Compliance and Workplace Safety training designed to keep employees safe and organizations compliant. Their catalog includes Hazard Communication, PPE, Fire Safety, and industry-specific courses that meet federal and state regulations. The training is interactive, accessible, and tailored for both employees and supervisors. Safety Instruct emphasizes practical, real-world learning that helps reduce workplace risks. Companies use these courses to strengthen safety programs and meet compliance requirements.
Human and Organizational Performance (HOP) Fundamentals - GEMS Model
Human and Organizational Performance (HOP) Fundamentals - GEMS Model
This course introduces learners to the Generic Error Modeling System (GEMS), a human performance framework developed by Jens Rasmussen and refined by James Reason. The GEMS model explains how people perform work in three distinct cognitive modes: Knowledge-Based, Rule-Based, and Skill-Based performance. Understanding these modes is critical for improving safety, reliability, and system design in high-risk and high-consequence environments. By recognizing how humans approach tasks, where errors are most likely to occur, and how systems can be designed to support performance, organizations can significantly reduce the likelihood and impact of human error.
Frequently Asked Questions
This course is designed for employees and supervisors who need to complete Human and Organizational Performance (HOP) Fundamentals - GEMS Model training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 35 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
