Active Listening
Last Updated 09/2025
English
Export to your LMS
Full Lifetime Access
Finish in
5 min! Run Time
5 min! Run Time
Made for for
Employees
and
Supervisors
Employees
and
Supervisors
Certificate
of Completion
of Completion
What you'll learn
Listen with complete attention
Recognize non-verbal communication
Use the body language of a good listener
Listen without judgement
Know how to summarise
Ask clarifying questions
Skills covered in this course
Description
Active listening means giving people your full attention so you take in everything they say. It is one of the key skills of successful leaders and teams.
What this course covers:
- Listening with complete attention and avoiding common distractions
- The role of non-verbal communication and body language
- Listening without judgement
- Summarizing key points to check your understanding
- Asking clarifying questions to engage the speaker
This microlearning course is an animated video with narration and a post-assessment.
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
At Real Projects, we create award-winning eLearning designed to inspire, engage, and empower modern workforces. Our expertly crafted courses cover a wide range of topics, from cybersecurity and leadership to AI and workplace skills—all built to integrate seamlessly with any LMS or LXP. With a focus on innovation and continuous improvement, we deliver learning experiences that drive real performance and growth. Now available on Coggno, our ready-to-go eLearning library makes it easy for organizations to access high-quality, flexible, and impactful training for teams across every industry.
Active Listening
Frequently Asked Questions
This course is designed for employees and supervisors who need to complete Active Listening training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 5 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
This course provides five clear, practical pointers to help you master this skill.
First, we learn how to listen with complete attention, and which common distractions to avoid.
Next, we look at the vital importance of non-verbal communication. Active listeners pay close attention to body language, expression and tone of voice, and they also use their own body language to signal attention and interest.
Then we look at the skill of listening without judgement, with a simple example of how it’s done, before examining two key behaviours you can use to engage a speaker without cutting across them. The first of these is summarising key points to check your understanding, and the second is asking clarifying questions.
This microlearning course is an animated video, with audio narration and a multiple-choice post-assessment.