Active Listening Made Simple Spanish
14 min! Run Time
Employees
and
Supervisors
of Completion
Friendly
Access
What you'll learn
Skills covered in this course
Description
In an age of fast, screen-based exchanges, active listening helps you fully engage with what people mean.
What this course covers:
- The difference between active and passive listening
- Attention, reflection, paraphrasing, and summarizing
- Emotional validation and empathetic nonverbal behavior
- Open-ended and clarifying questions
You will learn to understand, interpret, and respond to speakers with real engagement.
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
For 22 years, TrainingABC has provided high quality employee training content to companies, schools and government organizations around the world. Currently, over 2000 organizations use Trainingabc courses in their training.
Our courses focus on topics like HR compliance, customer service and leadership take complex topics and make them simple by using video. With sleek, modern, high-definition video, the courses break the language of the topic down into layman's terms making it much easier for employees to understand and retain information.
Active Listening Made Simple Spanish