Transformation of Customer Needs Workforce Needs and Operations
15 min! Run Time
Employees
only
Provided
Friendly
Access
Skills covered in this course
Description
Digital technologies are reshaping the global economy, and every industry must adapt to meet changing customer needs and expectations.
What this course covers:
- What digital transformation means for business
- Enabling technologies: mobile, cloud, AI, robotics, analytics, IoT and AR/VR
- How customer expectations are set by digital leaders
- The shift to knowledge-based, continual-learning work
- Building agile, flexible company-wide cultures
Organisations that embrace digital technology are positioned to learn, grow and retain top talent.
Table of Contents
• Explain how digital technology resulted in the transformation of customer needs
• Explain the role of digital technology in the transformation of the workforce
• Explain the role of digital technology in the transformation of operations
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
At TalentQuest, we sit at the intersection of Talent Management and Talent Development. We help organizations more intelligently solve their talent challenges through the combination of Talent Management Software, Behavioral Science, and Immersive Learning.
Recognizing no two individuals are alike, our solutions leverage the unique traits, tendencies, and learning styles to help organizations maximize the potential of each employee. A true innovator in the industry, TalentQuest’s cloud based solutions are used by leading organizations worldwide.