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Created by HSI - Health & Safety Institute
By now you should be familiar with ways to develop your assertiveness, and how to recognize and deal with manipulators. But how do you put that into practice? What specifically should you say and do? In this course, we'll talk about composing yourself to match the message that you're trying to convey. We'll discuss body language and vocal control. We'll go over acknowledging and controlling your emotions. And lastly, we'll go through the four ways to practice assertiveness.
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