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Transformation of Customer Needs Workforce Needs and Operations

Prime 5.0

Created by   Talentquest

Category   General   >   General

Audience Employees

Description

Digital technologies are an undeniable part of today’s global economy. Digital organizations, like Amazon, have set the standard for the ideal customer experience, and all industries will need to embrace digital technology in order to satisfy customer needs and expectations. Digital Transformation can be defined as Business Transformation enabled through digital technologies, such as mobile, cloud computing, artificial intelligence (AI) and machine learning, robotics, data analytics, the Internet of Things, and Virtual and Augmented Reality. Within the workplace, as human work shifts to a more knowledge-based, continual learning model, the flexible and agile use of technology will be critical in attracting and retaining top talent. AI, RPA, data analysis tools, and machine learning are speeding repetitive tasks so that human workers can concentrate on activities that are less redundant and more productive and profitable. Organizations that focus on building company-wide cultures that embrace the agile, flexible world of digital technology will reap the benefits as they learn and grow.

Table of Contents

• Explain how digital technology resulted in the transformation of customer needs
• Explain the role of digital technology in the transformation of the workforce
• Explain the role of digital technology in the transformation of operations

Languages

English

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Talentquest

At TalentQuest, we sit at the intersection of Talent Management and Talent Development. We help organizations more intelligently solve their talent challenges through the combination of Talent Management Software, Behavioral Science, and Immersive Learning.


Recognizing no two individuals are alike, our solutions leverage the unique traits, tendencies, and learning styles to help organizations maximize the potential of each employee. A true innovator in the industry, TalentQuest’s cloud based solutions are used by leading organizations worldwide.

Price per license
$9.99
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