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Unconscious Bias

Unconscious Bias

Prime 5.0

Created by   HSI - Health & Safety Institute

Category   Human Resources   >   Compliance

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Duration 19 minutes
Audience Employees

Description

The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front and back of the house, bartending fundamentals, tourism, and housekeeping are some of the hospitality training topics we offer.

What you'll learn

Help employees develop skills on lessons related to the front and back of the house, housekeeping, valet, tourism, alcohol and beverage, kitchen safety, and more.

Sysem Requirements

• Windows 7 and newer
• Mac OS 10 and newer
Supported Browsers:
The current and previous major releases of the following browsers
• Safari v11 and higher
• Firefox v65 or higher
• Chrome v70 and higher
• Microsoft Edge v42 and higher
• Internet Explorer v11 and higher (Windows only- may exhibit visual differences from other
browsers)
Computer Speed and Processor:
• Use a computer 5 years old or newer when possible.
• 1GBofRAM
• 2GHz processor

Languages

English

Skills you'll gain

Compliance unconscious bias bias HR Compliance HSI-ej4

Details to know

Certificate
Bookmark

Unconscious Bias

Unconscious Bias: 01. What Is Unconscious Bias?
Unconscious Bias: 01. What Is Unconscious Bias? Nearly 60% of CEOs in Fortune 500s are six feet tall. However, less than 15% of Americans are six feet tall. Does that mean that tall people are smarter and make better leaders? No, of course not. It's a reflection on how we view power and authority, and it's a prime example of unconscious bias. In this course, we'll define what unconscious bias is, and discuss how it permeates society, workplaces, and even our own thoughts. We'll go over where these biases come from and how we can recognize them within our own perceptions. We'll go through some examples of how unconscious bias shows up at work. And lastly, we'll discuss micro affirmations, micro-aggressions, conscious and unconscious discrimination, and the legal consequences associated with these issues.
Unconscious Bias: 02. Types of Unconscious Bias
Unconscious Bias: 02. Types of Unconscious Bias The more we learn about unconscious bias, the more types of biases we discover. Some sources have categorized over 150 types of biases! But in this program, we're only going to cover a few, to get you thinking about how often we rely on unconscious bias, particularly at work. Some types that we'll discuss include confirmation, affinity, perception, conformity, and attribution biases. We'll also go over the halo and horns effects, as well as availability heuristic, functional fixedness, and the contrast effect.
Unconscious Bias: 03. Overcoming Unconscious Bias
Unconscious Bias: 03. Overcoming Unconscious Bias Unconscious bias is a result of our brain's natural processes. In fact, it's what allows us to make quick decisions, even with limited information. However, in a successful and ethical work environment, we still have to limit the decisions that we make unconsciously. The reality is that it's difficult to overcome biases, because it intuitively feels correct when you reach a conclusion based on them. It's hard to recognize when to fix something that doesn't feel wrong. In this program, we'll talk about how to address this situation. We'll go over ways to become more aware of your bias blind spots. Then, we'll discuss how to overcome those unconscious biases, turning them into conscious, intentional thoughts and decisions.

HSI - Health & Safety Institute

Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.
Unconscious Bias
Price per license
$20.00
No. of licenses
Total
$20.00
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