Cultural Competency in the Workplace
English
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Finish in
14 min! Run Time
14 min! Run Time
Made for for
Employees
and
Supervisors
Employees
and
Supervisors
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
What cultural competency is and why it is essential in today’s workplace
How culture influences communication styles, teamwork, and workplace expectations
Recognizing and avoiding assumptions and unconscious bias
Common cultural misunderstandings and how to navigate them respectfully
Building self-awareness of personal values, perspectives, and biases
Practicing active listening and respectful communication
Using inclusive language to create a welcoming environment
Strengthening teamwork through appreciation of diverse perspectives
Fostering psychological safety and inclusive participation
Making cultural competency an ongoing daily practice
Skills covered in this course
Description
Today’s workplaces are more diverse than ever. Employees bring different cultures, backgrounds, communication styles, and life experiences into the organization every day. This training program on Cultural Competency in the Workplace equips employees with the awareness, skills, and practical tools needed to work respectfully and effectively with people from all backgrounds. Through real-world examples and clear guidance, learners discover how culture influences communication, teamwork, and decision-making and how small changes in awareness and behavior can build stronger collaboration, reduce misunderstandings, and foster an inclusive workplace where everyone can contribute at their best.
This program is ideal for employees at all levels and supports organizational goals related to inclusion, respectful communication, teamwork, and compliance with fair employment practices.
Major Learning Points
• What cultural competency is and why it is essential in today’s workplace
• How culture influences communication styles, teamwork, and workplace expectations
• Recognizing and avoiding assumptions and unconscious bias
• Common cultural misunderstandings and how to navigate them respectfully
• Building self-awareness of personal values, perspectives, and biases
• Practicing active listening and respectful communication
• Using inclusive language to create a welcoming environment
• Strengthening teamwork through appreciation of diverse perspectives
• Fostering psychological safety and inclusive participation
• Making cultural competency an ongoing daily practice
This program is ideal for employees at all levels and supports organizational goals related to inclusion, respectful communication, teamwork, and compliance with fair employment practices.
Major Learning Points
• What cultural competency is and why it is essential in today’s workplace
• How culture influences communication styles, teamwork, and workplace expectations
• Recognizing and avoiding assumptions and unconscious bias
• Common cultural misunderstandings and how to navigate them respectfully
• Building self-awareness of personal values, perspectives, and biases
• Practicing active listening and respectful communication
• Using inclusive language to create a welcoming environment
• Strengthening teamwork through appreciation of diverse perspectives
• Fostering psychological safety and inclusive participation
• Making cultural competency an ongoing daily practice
Author
For 22 years, TrainingABC has provided high quality employee training content to companies, schools and government organizations around the world. Currently, over 2000 organizations use Trainingabc courses in their training.
Our courses focus on topics like HR compliance, customer service and leadership take complex topics and make them simple by using video. With sleek, modern, high-definition video, the courses break the language of the topic down into layman's terms making it much easier for employees to understand and retain information.
Cultural Competency in the Workplace
Cultural Competency in the Workplace
Frequently Asked Questions
This course is designed for employees and supervisors who need to complete Cultural Competency in the Workplace training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 14 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
No. This course is not included with the Prime Subscription and must be purchased separately.
Yes. Refund requests can be submitted within 30 days of purchase.
