Online Courses HR Compliance Diversity, Equity & Inclusion Cultural Competency in the Workplace

Cultural Competency in the Workplace

Created by: TrainingABC Top Author

674 views Prime

Last Updated 03/2026

English

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14 min! Run Time

Made for for
Employees
and
Supervisors

Certificate
of Completion

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What you'll learn

What cultural competency is and why it is essential in today’s workplace

How culture influences communication styles, teamwork, and workplace expectations

Recognizing and avoiding assumptions and unconscious bias

Common cultural misunderstandings and how to navigate them respectfully

Building self-awareness of personal values, perspectives, and biases

Practicing active listening and respectful communication

Using inclusive language to create a welcoming environment

Strengthening teamwork through appreciation of diverse perspectives

Fostering psychological safety and inclusive participation

Making cultural competency an ongoing daily practice

Skills covered in this course

cultural Competency diversity Inclusion

Today’s workplaces are more diverse than ever. Employees bring different cultures, backgrounds, communication styles, and life experiences into the organization every day. This training program on Cultural Competency in the Workplace equips employees with the awareness, skills, and practical tools needed to work respectfully and effectively with people from all backgrounds. Through real-world examples and clear guidance, learners discover how culture influences communication, teamwork, and decision-making and how small changes in awareness and behavior can build stronger collaboration, reduce misunderstandings, and foster an inclusive workplace where everyone can contribute at their best.

This program is ideal for employees at all levels and supports organizational goals related to inclusion, respectful communication, teamwork, and compliance with fair employment practices.

Major Learning Points

• What cultural competency is and why it is essential in today’s workplace
• How culture influences communication styles, teamwork, and workplace expectations
• Recognizing and avoiding assumptions and unconscious bias
• Common cultural misunderstandings and how to navigate them respectfully
• Building self-awareness of personal values, perspectives, and biases
• Practicing active listening and respectful communication
• Using inclusive language to create a welcoming environment
• Strengthening teamwork through appreciation of diverse perspectives
• Fostering psychological safety and inclusive participation
• Making cultural competency an ongoing daily practice

System Requirements

See System Requirements in the Coggno Knowledge Base

Author

TrainingABC

168 Courses

For 22 years, TrainingABC has provided high quality employee training content to companies, schools and government organizations around the world. Currently, over 2000 organizations use Trainingabc courses in their training.

Our courses focus on topics like HR compliance, customer service and leadership take complex topics and make them simple by using video. With sleek, modern, high-definition video, the courses break the language of the topic down into layman's terms making it much easier for employees to understand and retain information.

Frequently Asked Questions

It's built for employees at all levels, supporting inclusion, respectful communication, and fair employment practices.

You'll see how culture shapes communication styles, teamwork, and expectations across a diverse workforce.

Yes, it helps learners recognize and avoid assumptions and unconscious bias in daily interactions.

It strengthens active listening, respectful communication, and the use of inclusive language in the workplace.

It shows how appreciating diverse perspectives strengthens teamwork and builds psychological safety on a team.

This course is designed for employees and supervisors who need to complete Cultural Competency in the Workplace training

Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.

The course takes approximately 14 minutes to complete and can be paused and resumed at any time.

Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.

Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.

Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).

Yes. The course is fully self-paced and available 24/7.

Yes. This course includes a knowledge check to reinforce learning and verify completion.

Learners have lifetime access from the date of purchase.

Yes. A preview is available so you can review the course format and content before purchasing.

Yes. Content is reviewed and updated as regulations and best practices change.

Yes. This course is available for free with an active Prime Subscription.

Yes. Refund requests can be submitted within 30 days of purchase.

Certificate of completion Full lifetime access

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Cultural Competency in the Workplace

What you'll learn

Skills covered in this course

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