Communication Styles
2h 7 min! Run Time
Employees
only
of Completion
What you'll learn
Skills covered in this course
Description
Communication has evolved with texting, video calls, and remote work, but being a good communicator is still critical at work.
What this course covers:
- How communication styles shape everyday interactions at work
- Building skills like active listening and reading social cues
- Nonverbal communication and emotional intelligence
- Communicating effectively across roles, including with senior leaders
Develop the habits of a clearer, more confident communicator.
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
Communication Styles
This course guides participants through the DISC Questionnaire, helping them identify their dominant DISC style and understand their behavior in a work environment. Participants will learn how to complete the assessment, interpret their results, and apply their insights to improve work-place interactions and productivity.
This program is an in-depth exploration of the different DISC styles, starting with recognizing your own.
What this course covers:
- The key characteristics of each DISC style
- Recognizing and understanding your own style
- How the styles differ from one another
- Applying that understanding to communication, teamwork, and productivity in the workplace
Know the styles, starting with yours.
Once you know the DISC styles, the next step is reading them in the people around you.
What this course covers:
- Recognizing the DISC styles of your colleagues
- Using each style's key characteristics to identify it in others
- Working with the styles you see across your team
- Applying this to communication, teamwork, and productivity in the workplace
Read the room, one colleague at a time.
This course explores the characteristics of individuals with a high influence (I) style. You’ll learn about the unique strengths and potential weaknesses of High-I personalities, understand their core fears and needs, and discover effective strategies for working with and being a High I. By the end of the course, you'll gain valuable insights into how High-I individuals operate and how to leverage their traits for personal and professional success.
This course examines the high steadiness (S) style and what makes High-S personalities tick, from their strengths to their core fears and needs.
What this course covers:
- The strengths and potential weaknesses of a High-S style
- The core fears and needs of High-S individuals
- Strategies for working with a High S
- Strategies for being a High S yourself
Learn to leverage High-S traits for professional success.
Explore the High-C style in the DISC model and what makes conscientious personalities tick.
What this course covers:
- The strengths and potential weaknesses of High-C personalities
- The core fears and needs that drive High-C individuals
- Strategies for working with a High C
- How to leverage High-C traits for personal and professional success
You will understand how High-C people operate and how to work with them well.
Different DISC personality styles bring different strengths to a team, and how they mix shapes the whole workplace.
What this course covers:
- Common outcomes when various DISC styles work together
- Potential conflicts that arise between styles
- How to leverage the strengths of each style
- Strategies for mixing DISC styles to boost collaboration
A deeper look at turning personality differences into teamwork.
Emotional intelligence can transform both your professional and personal life. This course unpacks what it is and why it matters.
What this course covers:
- The core components of emotional intelligence
- Understanding and managing your own emotions
- Enhancing your social awareness
- Building stronger relationships
Mastering these skills helps you reduce stress, prevent conflict, and grow your career.
Once you understand the five emotional intelligence competencies, the next step is putting them to work. This course shows you how to grow your emotional intelligence.
What this course covers:
- How understanding your emotions affects your work
- Putting the five emotional intelligence competencies into practice
- Taking an EIQ inventory to measure your emotional intelligence
- Tracking your growth over time
Apply these practices to strengthen how you relate to others at work.
Emotional self-awareness is about accurately sensing and identifying your own feelings and understanding how they shape what you do.
What this course covers:
- Accurately sensing and identifying your own feelings
- Understanding how your emotions influence your behavior
- Using that self-knowledge to make better decisions
- Building a foundation for the other emotional intelligence competencies
Strengthen the self-awareness that leads to better relationships and greater success.
Developing empathy and social awareness improves your relationships, strengthens communication and helps build a more inclusive workplace. This course focuses on recognizing the emotions of others.
What this course covers:
- Reading nonverbal cues
- Understanding different perspectives
- Responding thoughtfully to others' emotions
- Building empathy and social awareness
You will finish better able to connect with the people around you.
Leading a High I personality well starts with understanding what to expect and adapting your own approach.
What this course covers:
- The basic characteristics of a High I
- What to expect when managing a High I
- How to lead High I team members and get the most from them
- Modifying your own style to lead them successfully
Learn to change your approach so you can bring out the best in High I team members.
By understanding and responding to the emotions of others, you'll enhance your communication and empathy skills. This course helps you build better connections and teamwork in the workplace.
What this course covers:
- How to accept differences
- How to practice active listening
- How to adapt your communication style to foster better connections
It is ideal for anyone looking to strengthen workplace relationships and teamwork through emotional intelligence.
Managing a High D personality calls for adapting your own approach. This course explains the core D characteristics and how to lead High D team members so you get their best work.
What this course covers:
- The basic D characteristics and what to expect when managing a High D
- How to lead High D team members to get the most from them
- Why leading a High D means modifying your own style, not theirs
Adapt your leadership style to bring out the best in High D people.
Leading a High S person starts with understanding their characteristics, then modifying your own style to get the most out of them. You adapt, not them.
What this course covers:
- The basic characteristics of a High S personality
- What to expect when managing a High S team member
- How to lead a High S so they perform at their best
- Modifying your style to lead them successfully
Come away ready to bring out the best in your High S team members.
Leading a High C personality takes a different approach. This course explains their core characteristics and how to get the most from High C team members.
What this course covers:
- The basic characteristics of a High C personality
- What to expect when managing a High C
- How to adapt your own style to lead them effectively
Learn to modify your style so you can lead High C people successfully.
When you sell to someone with decision-making power, understanding their values makes all the difference.
What this course covers:
- Why a buyer's value set varies by personality type
- How personality shapes the way decision-makers buy
- How to sell effectively to a High D
For salespeople who want to tailor their approach to a buyer's personality.
To sell to any customer, you first have to meet their unmet need, and that starts with understanding who they are.
What this course covers:
- How High I personality-type customers behave
- What High I customers really need
- How to adapt your approach to sell to them more effectively
For salespeople who want to tailor their approach to different customer personalities.
Selling to a High S personality means understanding what they truly need before you can meet it.
What this course covers:
- The core goal of meeting a prospect's unmet need
- The specific needs of a High S personality
- How to adapt your approach to sell to a High S more effectively
Useful for salespeople who want to tailor their style to different customer personalities.
High C customers are different from other customers, so the way you sell to them has to be different too.
What this course covers:
- What sets a High C customer apart from other buyers
- How to adapt your sales approach to fit their style
- Identifying and meeting the unmet needs of a High C
Built for salespeople who want to connect with and better serve High C customers.
Understanding the DISC personality model can help us understand ourselves and the people we work with. By the end of this lesson, you'll be able to apply your knowledge of DISC styles to enhance communication and collaboration, and develop strategies for personal growth and career development based on their individual DISC profiles.