Communication Styles
English
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Full Lifetime Access
Self-Paced
Finish in
127 mins!
Finish in
127 mins!
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
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What you'll learn
Learn about communication styles, emotional intelligence, non-verbal cues, and active listening.
Skills covered in this course
Description
The art of communication has evolved with texting, video calls, and working from home. But being a good communicator is still critical. Our Communication Skills topics help employees develop better communication at work on important themes such as active listening, social cues, communicating with the C-Suite, nonverbal communication, DISC, emotional intelligence, and many more. Scroll down to view a list of course titles we have to offer.
System Requirements
• Windows 7 and newer
• Mac OS 10 and newer
Supported Browsers:
The current and previous major releases of the following browsers
• Safari v11 and higher
• Firefox v65 or higher
• Chrome v70 and higher
• Microsoft Edge v42 and higher
• Internet Explorer v11 and higher (Windows only- may exhibit visual differences from other
browsers)
Computer Speed and Processor:
• Use a computer 5 years old or newer when possible.
• 1GBofRAM
• 2GHz processor
Author
Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.
Communication Styles
DISC: 01. Introduction to DISC
Understanding the DISC personality model can help us understand ourselves and the people we work with. By the end of this lesson, you'll be able to apply your knowledge of DISC styles to enhance communication and collaboration, and develop strategies for personal growth and career development based on their individual DISC profiles.
DISC: 02. DISC Questionnaire
This course guides participants through the DISC Questionnaire, helping them identify their dominant DISC style and understand their behavior in a work environment. Participants will learn how to complete the assessment, interpret their results, and apply their insights to improve work-place interactions and productivity.
DISC: 03. Understanding DISC Styles
This course provides an in-depth exploration of the different DISC styles, helping participants recognize and understand their own style as well as those of their colleagues. By the end of the course, learners will be able to identify key characteristics of each DISC style and apply this knowledge to enhance communication, teamwork, and productivity in the workplace.
DISC: 04. Determining the Styles of Others
This course provides an in-depth exploration of the different DISC styles, helping participants recognize and understand their own style as well as those of their colleagues. By the end of the course, learners will be able to identify key characteristics of each DISC style and apply this knowledge to enhance communication, teamwork, and productivity in the workplace.
DISC: 05. High D
This course delves into the characteristics of individuals with a high dominance (D) style. You'll explore the unique strengths and potential weaknesses of High-D personalities, understand their core fears and needs, and learn effective strategies for working with and being a High D. By the end of the course, you'll gain valuable insights into how High-D individuals operate and how to leverage their traits for personal and professional success.
DISC: 06. High I
This course explores the characteristics of individuals with a high influence (I) style. You’ll learn about the unique strengths and potential weaknesses of High-I personalities, understand their core fears and needs, and discover effective strategies for working with and being a High I. By the end of the course, you'll gain valuable insights into how High-I individuals operate and how to leverage their traits for personal and professional success.
DISC: 07. High S
This course examines the characteristics of individuals with a high steadiness (S) style. You’ll learn about the unique strengths and potential weaknesses of High-S personalities, understand their core fears and needs, and discover effective strategies for working with and being a High S. By the end of the course, you'll gain valuable insights into how High-S individuals operate and how to leverage their traits for personal and professional success.
DISC: 08. High C
This course explores the characteristics of individuals with a high conscientiousness (C) style. Participants will learn about the unique strengths and potential weaknesses of High-C personalities, understand their core fears and needs, and discover effective strategies for working with and being a High C. By the end of the course, learners will gain valuable insights into how High-C individuals operate and how to leverage their traits for personal and professional success.
DISC: 09. Mixing DISC Styles
This course provides an in-depth look at how different DISC personality styles interact in the workplace. Learn about the common outcomes when various DISC styles work together, the potential conflicts that may arise, and strategies for leveraging the strengths of each style to create a harmonious and productive work environment. By the end of the course, you’ll have a comprehensive understanding of how to effectively mix DISC styles to enhance teamwork and collaboration.
Emotional Intelligence: What Is Emotional Intelligence?
Unlock the power of emotional intelligence (EI) to transform your professional and personal life. This course delves into the core components of EI, helping you understand and manage your emotions, enhance your social awareness, and build stronger relationships. By mastering these skills, you'll reduce stress, prevent conflicts, and achieve greater career success and personal well-being.
Emotional Intelligence: How To Improve Your Emotional Intelligence
After learning about each of the five emotional intelligence competencies, you should have a much better idea of what it means to understand your emotions, and how that understanding affects your work. So, how can you improve your emotional intelligence? That's what we'll cover here. We'll discuss putting the five competencies into practice and taking an EIQ inventory to measure your emotional intelligence growth.
Emotional Intelligence: Emotional Self-Awareness
This course is all about accurately sensing and identifying your own feelings, understanding how they impact your behavior, and using this knowledge to make better decisions. By developing self-awareness, you'll build a strong foundation for all other emotional intelligence competencies, leading to improved relationships and greater success.
Emotional Intelligence: Developing Self-Motivation
This course will retire October 1, 2025.Even when you're familiar with your emotions, being productive and positive can be a real challenge. That's why we use self-motivation as a tool to get ourselves on the right track. Within emotional intelligence, self-motivation is how we find purpose and direct the power of our emotions toward a specific task or goal. In this course, we'll talk about the two types of motivators, go over how to strengthen your self-motivation, and discuss the search for things that inspire you.
Emotional Intelligence: Recognizing Other People's Emotions
By developing empathy and social awareness, you'll improve your interpersonal relationships, foster a more inclusive workplace, and enhance your overall communication skills. In this course, you’ll learn about reading read nonverbal cues, understanding different perspectives, and responding thoughtfully to the emotions of those around you.
Leading a High I
In this course, we'll discuss the basic I characteristics and what you can expect in
managing a High I. We'll also go over how to lead them, so that you're getting the most
out of your I team members. The goal of this program is to help you modify your style so
you can lead a High I person successfully. Notice we say to modify YOUR style. You're not
going to be able to get them to change. You have to change to lead them.
Emotional Intelligence: Managing Your Relationships
By understanding and responding to the emotions of others, you'll enhance your communication and empathy skills. This course will help you accept differences, practice active listening, and adapt your communication style to foster better connections and teamwork in the workplace.
Emotional Intelligence: Using DISC to Anticipate Emotions
This course will retire October 1, 2025.DISC can help you better understand the emotions of both yourself and other people. This allows you to anticipate and avoid bad situations, while setting yourself up for success, knowing what works better for you. In this course, we're going to talk about DISC personality styles and how you can use them to improve your emotional intelligence. Typically, you would complete a full DISC questionnaire, and the result would give you your DISC profile, describing how you behave in most situations. Rather than going through the whole questionnaire, we're going to walk through each of the four DISC styles and how they relate to emotional intelligence.
Leading a High D
In this course, we'll discuss the basic D characteristics and what you can expect in
managing a High D. We'll also go over how to lead them, so that you're getting the most
out of your D team members. The goal of this program is to help you modify your style so
you can lead a High D person successfully. Notice that we say to modify YOUR style.
You're not going to be able to get them to change. You have to change to lead them.
Leading a High S
In this course, we'll discuss the basic S characteristics and what you can expect in
managing a High S. We'll also go over how to lead them, so that you're getting the most
out of your S team members. The goal of this program is to help you modify your style so
you can lead a High S person successfully. Notice that we say to modify YOUR style.
You're not going to be able to get them to change. You have to change to lead them.
Leading a High C
In this course, we'll discuss the basic C characteristics and what you can expect in
managing a High C. We'll also go over how to lead them, so that you're getting the most
out of your C team members. The goal of this program is to help you modify your style so
you can lead a High C person successfully. Notice we say to modify YOUR style. You're not
going to be able to get them to change. You have to change to lead them.
Selling to a High D
When you're selling to someone, especially someone with decision-making power, you need to understand their value set, and their value set varies by personality type. In this course, we talk about how you can sell to a High D.
Selling to a High I
To sell to any customer, you have to meet their unmet need. So the objective of this program is to learn how High I customers behave, what their needs are, and how you can better sell to them.
Selling to a High S
When selling to a High S, your goal is the same as when selling to anyone, and that is to meet their unmet need. Here, we'll talk about the needs of a High S and how you can better sell to them.
Selling to a High C
The objective of this program is pretty simple: High C customers are different than other customers, and when you sell to them, your approach has to be different, too. Here's how you can meet the unmet needs of a High C to better sell to them.
