Conflict Resolution Made Simple

Description

Conflict is a natural part of any workplace, and handled constructively it can lead to innovation, stronger collaboration and a more harmonious team.

What this course covers:

• The benefits of successfully addressing workplace conflict
• Ineffective strategies to avoid
• Acknowledging conflict, focusing on common goals and active listening
• Using I statements and seeking mutual understanding
• Brainstorming solutions, agreeing on a plan and following up

You will leave with a simple, practical approach to resolving conflict.

System Requirements

See System Requirements in the Coggno Knowledge Base

Author

TrainingABC

167 Courses

For 22 years, TrainingABC has provided high quality employee training content to companies, schools and government organizations around the world.   Currently, over 2000 organizations use Trainingabc courses in their training.

Our courses focus on topics like HR compliance, customer service and leadership take complex topics and make them simple by using video. With sleek, modern, high-definition video, the courses break the language of the topic down into layman's terms making it much easier for employees to understand and retain information.